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Re: SEAGUAR Customer Service Experience- AWFUL! [Re: ebk06] #7147426 02/08/12 07:24 PM
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#1 r_e_t_s_a_m s_s_a_b Offline
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Originally Posted By: ebk06
Yea, how dumb for ONE person to speak out. What difference can ONE person make in anything, right?

i didnt see anyone say the op was dumb for his statements,matter of fact most said his review on the line would be beneficial to others who are considering buying it.




Im assuming you people hating on this guy dont vote but I'll bet you bitch about the government like crazy.

i vote and still bitch about our government. voting doesn't make our government all unicorns and lolipops.and how this pretains to seaguars line quality i do not know.



Way to speak up man. Like I said before I think Seaguars line suck and this is another reason Ill never buy their crappy line again.


REALLY you already hated thier line , did you REALLY need the op's experince as a reason to not buy thier line again?


Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: Seaguar Customer Service- AWFUL!!! [Re: patriot07] #7147524 02/08/12 07:44 PM
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Frenzy Offline
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Originally Posted By: patriot07
Interesting...the board consensus is "come on guy, stop complaining". But, if the word "Seaguar" was replaced with "Lowrance", the consensus would have been "Don't put up with that, switch to HB!"


rolfmao That made my day lol.



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Re: SEAGUAR Customer Service Experience- AWFUL! [Re: patriot07] #7147533 02/08/12 07:46 PM
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Originally Posted By: patriot07
The board response was "stop complaining", and my only point was that it would've been a totally different response if you replaced Seaguar with Lowrance.


That's not really a valid comparison either. $14 for fishing line does not equate to $500+ for most Lowrance units. I think most would agree that it's not really worth getting worked up over a spool of line, but definitely is for an expensive fish finder.


Re: SEAGUAR Customer Service Experience- AWFUL! [Re: dakicka] #7147679 02/08/12 08:20 PM
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I think those that are trying to compare this with other companies are missing one key point. The line didn't have any defects, it just had some properties this user did not like when comparing it to another brand.

I bought a 6XD that I used one day, by days end it was sinking. I found it was taking on water. I contacted SK with my concerns and asked if they wished me to take the product back to where I purchased it or if there was something they could do. They replied and replaced it with 3 others + a hat. I had a defective bait, they took care of me.

Had I just not caught any fish on that bait and felt deep cranking wasn't meant for me, would I have sent the bait to SK with a letter saying that the 6XD sucked (they don't by the way). It doesn't catch any fish and dives way to deep for throwing at the bank at Fork, always hangs in the shallow wood (lol). Plus the color schemes are terrible. And then expect them to send me spinnerbaits to replace it? And when I didn't hear anything from them start calling them and complaining even more, even using a fake name when they quit taking my calls. Then when they didn't send me spinnerbaits decide to quit using every SK bait ever made? I think you have to use some common sense here.


Re: Seaguar Customer Service- AWFUL!!! [Re: patriot07] #7147684 02/08/12 08:21 PM
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Troyz Offline
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Originally Posted By: patriot07
Interesting...the board consensus is "come on guy, stop complaining". But, if the word "Seaguar" was replaced with "Lowrance", the consensus would have been "Don't put up with that, switch to HB!"

Funny how easy it is for some of you to selectively care about customer service. It's easy to say that it's only a spool of line, but that excuse really doesn't hold up when the average spool of flouro is $20 and you buy lots of spools every year. It's not a small deal.


Think you really nailed it. See it that way with quite a few topics on here.....


Re: Seaguar Customer Service- AWFUL!!! [Re: dakicka] #7147830 02/08/12 08:58 PM
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I purchased a luck e strike "wart-hog" the other day. I threw it about 15 times then it filled with water and wouldn't run right. I emailed their customer service to 1. Inform them of what happeed to the bait 2. Hopefully get a replacement. I haven't heard anything back. I assume the information got to the correct person. No big deal I just won't buy another wart hog. No reason to hit them with an all out email, phone call, web site attack. Sometimes you just have to voice your opinion of thier line with you wallet.


Re: Seaguar Customer Service- AWFUL!!! [Re: dakicka] #7147854 02/08/12 09:04 PM
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Re: Seaguar Customer Service- AWFUL!!! [Re: dakicka] #7147872 02/08/12 09:09 PM
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It is a disappointment to me that Seagar did not want to hear about improving there product or concerns of a valid customer. I have just order two spools of Kanzen because I figure it would be as good as there fluro(my opinion). I was going to try it out next week Amistad and Falcon. Now, I think I will open one and see how I like it. Thanks for saving me $31.27 if it does work out. I guess alot of the pros on this thread must have big sponsors and make big of money fishing tournaments, to just bye 15 to 30 dollar line and toss it. Thank you for posting your experience with the line and customer service.


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