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Forums59
Topics1,039,821
Posts13,970,779
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Most Online39,925
Dec 30th, 2023
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 Re: Customer service rant!
[Re: Jeromy Walker]
#4903333
05/25/10 08:41 PM
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Joined: Feb 2003
Posts: 55,365
SkeeterRonnie
Super Freak
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Super Freak
Joined: Feb 2003
Posts: 55,365 |
Jeromy got ya fixed up! good to hear! hes one of da good uns!
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Re: Customer service rant!
[Re: SkeeterRonnie]
#4903430
05/25/10 09:05 PM
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Joined: Oct 2007
Posts: 419
Fire Ranger
OP
Angler
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OP
Angler
Joined: Oct 2007
Posts: 419 |
Thanks JSW. I knew you said it was a new name but anyway thanks again.
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Re: Customer service rant!
[Re: Fire Ranger]
#4903997
05/25/10 11:08 PM
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Joined: Apr 2008
Posts: 932
JG ZX250
Pro Angler
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Pro Angler
Joined: Apr 2008
Posts: 932 |
I'm so sick of poor customer service and bad business practices. You would think in a tough economy that businesses would want to take EXTRA measures to make customers happy. I am also a strong believer in DARWINISM. With that said:
You should call them out, maybe it will embarrass them enough that they will change their business practices or at least let everyone know who not to use.
Taking 5 to the weigh-in occurs when opportunity meets successful execution of one's preparation.
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Re: Customer service rant!
[Re: Barrett]
#4904940
05/26/10 03:06 AM
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Joined: Apr 2005
Posts: 45,690
Big Red 12
TFF Guru
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TFF Guru
Joined: Apr 2005
Posts: 45,690 |
Allstar marine has the best customer service ever. Just take it to them. They have helped me out more then once with my trolling motor. Unless they have change, maybe two weeks. Take it to Lake Fork TM Repair by Lake Fork Marina, same day service nearly on everything in my experience and reasonable.
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Re: Customer service rant!
[Re: JG ZX250]
#4905109
05/26/10 03:47 AM
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Joined: Mar 2009
Posts: 341
Jeff_S2
Angler
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Angler
Joined: Mar 2009
Posts: 341 |
I'm so sick of poor customer service and bad business practices. You would think in a tough economy that businesses would want to take EXTRA measures to make customers happy. I am also a strong believer in DARWINISM. With that said:
You should call them out, maybe it will embarrass them enough that they will change their business practices or at least let everyone know who not to use. +1
Last edited by FishFindMe; 05/26/10 03:49 AM.
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Re: Customer service rant!
[Re: Jeff_S2]
#4905505
05/26/10 10:40 AM
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Joined: Dec 2006
Posts: 2,118
Troyz
Extreme Angler
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Extreme Angler
Joined: Dec 2006
Posts: 2,118 |
There is no excuse for poor customer service and certainly no excuse for being rude to a customer. No matter how busy your day is, no matter how many personal issues you may have or what else may be bothering you, being rude to customers or not providing good service is not acceptable.
Getting work done on our fishing equipment is usually rather expensive. I have reached the point where I no longer accept poor service. If the service is not acceptable, I will tell the person about it and expect the situation to be corrected. If that does not happen, there is a real good chance that payment will not be provided for the unacceptable service. I will also not hesitate to take my business elsewhere next time and also let other people know of issues I have with a person or business in the hope this will help them avoid the same problem I had.
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