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Re: Academy Boat Seat Issue Resolved
#487214
07/12/06 10:51 PM
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Joined: Jan 2004
Posts: 1,473
BigJohn
Extreme Angler
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Extreme Angler
Joined: Jan 2004
Posts: 1,473 |
We sent all of ours back yesterday. All seats have been sent back to the DC so now one else has to go through this. Glad you are okay and academy treated you right.
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Re: Academy Boat Seat Issue Resolved
#487215
07/12/06 11:53 PM
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Joined: Jun 2006
Posts: 6,955
XYZ
OP
TFF Celebrity
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OP
TFF Celebrity
Joined: Jun 2006
Posts: 6,955 |
Yes they did treat me right everyone at Academy did. Big J., and now they have a customer for life... Not that they did not before..
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Re: Academy Boat Seat Issue Resolved
#487216
07/13/06 01:11 AM
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Joined: Apr 2005
Posts: 1,162
Launcher400
Extreme Angler
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Extreme Angler
Joined: Apr 2005
Posts: 1,162 |
Originally posted by mr_fishin_76904: By the way guys all of those seats have been recalled and no Academy's will be carrying those again.  Good job Academy!!
Never do card tricks for the group you play poker with.
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Re: Academy Boat Seat Issue Resolved
#487217
07/13/06 05:34 AM
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Joined: Nov 2005
Posts: 2,099
heycods
Extreme Angler
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Extreme Angler
Joined: Nov 2005
Posts: 2,099 |
I didn`t see your previous post. Sounds like the same seats I have. My brother in law was setting in one leaned back. I saw that it was fixing to collaps and told him not to lean back in it. It was a long drive, (140 miles)for me so I reinforced the bottoms with 3/4 marine plywood, works great now. they hold my 240# body up for all night fishing trips regularly.
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Re: Academy Boat Seat Issue Resolved
#487218
07/13/06 06:16 AM
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Joined: Mar 2006
Posts: 126
uglyboat
Outdoorsman
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Outdoorsman
Joined: Mar 2006
Posts: 126 |
I can shop at Academy and not feel guilty!! 
Les
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Re: Academy Boat Seat Issue Resolved
#487219
07/13/06 08:16 PM
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Joined: May 2006
Posts: 363
Ironbird456
Angler
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Angler
Joined: May 2006
Posts: 363 |
Not to beat a dead horse, but I was in academy today to return a reel that just did not sit right in my hand. The original attendant said " do you have the box or anything?" I said no. He said well there is not much I can do. I said I have never had a problem returning anything here. He said let me call the manager over. The manager walked over and said " sure we can do that...anything he wants" in those exact words. I will never pruchase another product academy carries anywhere else period.
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Re: Academy Boat Seat Issue Resolved
#487220
07/13/06 11:55 PM
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Joined: Jun 2006
Posts: 6,955
XYZ
OP
TFF Celebrity
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OP
TFF Celebrity
Joined: Jun 2006
Posts: 6,955 |
From Academy:
Armando:
Thanks for sending this to me and glad we could assist, and no we will not put the same seats back on the shelf...we will redesign the seats or replace them with another brand.
Regards:
Robert Frennea EVP/GMM - Apparel/Field & Stream Equipment robert.frennea@academy.com Office: 281-646-5260 Cell: 281-639-0179
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Re: Academy Boat Seat Issue Resolved
#487221
07/14/06 04:05 AM
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Joined: Apr 2005
Posts: 3,256
divingcat
TFF Team Angler
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TFF Team Angler
Joined: Apr 2005
Posts: 3,256 |
Iron, I agree completely with you. It is kinda like buying craftsmen tools at sears; they may cost a little more, but you know they have your back if anything goes wrong.
"He who fights with monsters might take care lest he thereby become a monster." Friedrich Nietzsche
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Re: Academy Boat Seat Issue Resolved
#487222
07/15/06 08:27 PM
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Joined: Mar 2004
Posts: 191
JSOUKUP2
Outdoorsman
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Outdoorsman
Joined: Mar 2004
Posts: 191 |
Hey
Someone forgot to tell the folks at Academy on Forest and Central in Dallas to take those seats off the shelf. There was a bunch of them on the shelves this morning.
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Re: Academy Boat Seat Issue Resolved
#487223
07/16/06 07:58 PM
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Joined: Aug 2003
Posts: 17
cpilant
Green Horn
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Green Horn
Joined: Aug 2003
Posts: 17 |
I try to go by one of the Academy Stores whenever I am in the Dallas Area (I live in Sherman). I have purchased a few items there and had to return some of them because they didn't last. I have never been asked if I still had the receipt even though I had receipts in each case. They have never hesitated to give my an exchange for the merchandise or a cash refund.
We are due to have a new Academy Strore opening in Sherman next fall and it will really be appreciated. I plan on getting most or all of my fishing equipment there.
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Re: Academy Boat Seat Issue Resolved
#487224
07/17/06 03:23 PM
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Joined: Feb 2005
Posts: 134
thebear
Outdoorsman
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Outdoorsman
Joined: Feb 2005
Posts: 134 |
Asked the guy at Longview Academy friday if they had had any seats come back, he told me that particular one had been recalled. I told him i had one that had broken, he told me bring it back and they would refund me or trade it out for another one, dont have reciept, he told me no problem. Academy cust service rocks!!!!!
Fishin Fool
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Re: Academy Boat Seat Issue Resolved
#487225
07/19/06 01:20 PM
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Joined: Nov 2005
Posts: 18
bearwhiz
Green Horn
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Green Horn
Joined: Nov 2005
Posts: 18 |
XYZ, the seat that broke was it the one with the plywood bottom or the plastic bottom?
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Re: Academy Boat Seat Issue Resolved
#487226
07/19/06 03:14 PM
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Joined: Jun 2006
Posts: 6,955
XYZ
OP
TFF Celebrity
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OP
TFF Celebrity
Joined: Jun 2006
Posts: 6,955 |
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