texasfishingforum.com logo
Main Menu
Advertisement
Affiliates
Advertisement
Newest Members
jesseh413, Brad2587, C Man, Cameron Gose, Jetskirentals512
119184 Registered Users
Top Posters(All Time)
hopalong 121,070
TexDawg 119,800
Bigbob_FTW 95,347
John175☮ 85,919
Pilothawk 83,274
Bob Davis 82,397
Mark Perry 72,493
Derek 🐝 68,322
JDavis7873 67,416
Forum Statistics
Forums59
Topics1,038,963
Posts13,956,495
Members144,184
Most Online39,925
Dec 30th, 2023
Print Thread
Returning a Lowrance unit under warranty #14303471 03/03/22 02:50 PM
Joined: Apr 2004
Posts: 14,069
S
Stump jumper Offline OP
TFF Guru
OP Offline
TFF Guru
S
Joined: Apr 2004
Posts: 14,069
I have been having issues with the pages button. Sometimes it works fine and sometimes not. I finally decided to return it. I was concerned that they would get it and not be able to duplicate the problem. I called them and explained the problem. I could not understand half of what the customer service person was saying and there was a dog barking on the background. 2 days later I got an email from a dude that said he would add a note to replace even if they could not duplicate the problem. First problem solved. He sent me a RMA and shipping label. Problem was they were not paying for shipping. I called and stated that they should be covering return shipping for a product under warranty. After 15 minutes on the phone I received a prepaid FedEx label. Sometimes it pays to complain.


2200 Bay Champ/200 Mercury Optimax
2017 Tundra TSS 4x4 Crewmax 5.7L
Re: Returning a Lowrance unit under warranty [Re: Stump jumper] #14306094 03/06/22 02:52 PM
Joined: Nov 2015
Posts: 95
W
wallyandre Offline
Outdoorsman
Offline
Outdoorsman
W
Joined: Nov 2015
Posts: 95
Don't forget to keep your sun cover, gimbal and knobs. You only send the head and don't forget to remove any msd card in the card reader.

Previous Thread
Index
Next Thread

© 1998-2022 OUTDOOR SITES NETWORK all rights reserved USA and Worldwide
Powered by UBB.threads™ PHP Forum Software 7.7.3