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Dec 30th, 2023
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 Atmos sucks
#13904035
02/27/21 02:30 AM
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Joined: Apr 2012
Posts: 637
plumbcrazy
OP
Pro Angler
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OP
Pro Angler
Joined: Apr 2012
Posts: 637 |
Have a customer that's been without gas since Saturday I got the green tag today at at 10 a.m. and they haven't even restored their service yet
Schlegelplumbing 972-867-9748 RMP 19434
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 Re: Atmos sucks
[Re: plumbcrazy]
#13904060
02/27/21 02:57 AM
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Joined: Apr 2012
Posts: 637
plumbcrazy
OP
Pro Angler
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OP
Pro Angler
Joined: Apr 2012
Posts: 637 |
, if you have a gas leak they will damn sure get there quick but they won't turn it on after you had the problem fixed
Schlegelplumbing 972-867-9748 RMP 19434
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Re: Atmos sucks
[Re: plumbcrazy]
#13904068
02/27/21 03:14 AM
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Joined: Dec 2011
Posts: 9,012
H.Town_paddler
TFF Celebrity
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TFF Celebrity
Joined: Dec 2011
Posts: 9,012 |
Hope they get it back on soon.
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Re: Atmos sucks
[Re: plumbcrazy]
#13904159
02/27/21 06:20 AM
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Joined: Sep 2008
Posts: 121,182
hopalong
Pescador Loco
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Pescador Loco
Joined: Sep 2008
Posts: 121,182 |
hope amerigas has nothing to do with them or it may never come back on.
" Hop, set the hook"!
hopalong 99,999
TexDawg 99,999
FJB! not my president by a long shot!
lake fork FISHERMANS COVE MARINA/reservations - 903 474 7479
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Re: Atmos sucks
[Re: plumbcrazy]
#13904164
02/27/21 06:56 AM
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Joined: Mar 2014
Posts: 30,559
Duck_Hunter
house cleaner
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house cleaner
Joined: Mar 2014
Posts: 30,559 |
, if you have a gas leak they will damn sure get there quick but they won't turn it on after you had the problem fixed That’s ridiculous.
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Re: Atmos sucks
[Re: plumbcrazy]
#13904221
02/27/21 12:52 PM
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Joined: Oct 2004
Posts: 38,992
chickenman
1:28
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1:28
Joined: Oct 2004
Posts: 38,992 |
What time was the reconnect called in and by who? The 10am "green tag" doesn't help if it wasn't called in. Was someone home the entire time after it was called in? , if you have a gas leak they will damn sure get there quick but they won't turn it on after you had the problem fixed When people call in leaks, those get worked first regardless of the scheduled work. Emergencies take priority. Next would be all the scheduled work be it new construction sets or move in turn on orders. Those customers probably waited 2 days.
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Re: Atmos sucks
[Re: plumbcrazy]
#13904225
02/27/21 01:00 PM
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Joined: May 2007
Posts: 45,072
WAWI
TFF Guru
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TFF Guru
Joined: May 2007
Posts: 45,072 |
Truth be told Atmos has always been one of the easiest to deal with when we have done stuff, and a leak is different as that blows places up and kills people. Surely you can understand the difference.
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Re: Atmos sucks
[Re: chickenman]
#13904229
02/27/21 01:05 PM
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Joined: Jul 2007
Posts: 1,280
Tsunami_1
Extreme Angler
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Extreme Angler
Joined: Jul 2007
Posts: 1,280 |
What time was the reconnect called in and by who? The 10am "green tag" doesn't help if it wasn't called in. Was someone home the entire time after it was called in? , if you have a gas leak they will damn sure get there quick but they won't turn it on after you had the problem fixed When people call in leaks, those get worked first regardless of the scheduled work. Emergencies take priority. Next would be all the scheduled work be it new construction sets or move in turn on orders. Those customers probably waited 2 days. Please don't explain that Atmos, like any other Company follow a set of guidelines, rules, and procedures. He knows he was done wrong! It does matter about the other 3-4 million customer, or the fact that maybe he misunderstood the process, he should come first.
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Re: Atmos sucks
[Re: plumbcrazy]
#13904261
02/27/21 01:52 PM
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Joined: May 2008
Posts: 3,932
donothin
TFF Team Angler
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TFF Team Angler
Joined: May 2008
Posts: 3,932 |
I grew up on a farm that had a natural gas line going across it that we were allowed to have a meter. If the meter was turned off for whatever reason, they required a leak test be performed before they would turn it back on. It was a pier and beam house and the poor plumber had to crawl around under the house and test all the connections, a pain for sure. But it was probably smart. Atmos was always good about addressing issues with the pipeline and would pay crop damages without much of a question though they were usually just a few hundred dollars.
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Re: Atmos sucks
[Re: Tsunami_1]
#13904325
02/27/21 03:24 PM
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Joined: Nov 2003
Posts: 10,380
barndoor
TFF Guru
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TFF Guru
Joined: Nov 2003
Posts: 10,380 |
What time was the reconnect called in and by who? The 10am "green tag" doesn't help if it wasn't called in. Was someone home the entire time after it was called in? , if you have a gas leak they will damn sure get there quick but they won't turn it on after you had the problem fixed When people call in leaks, those get worked first regardless of the scheduled work. Emergencies take priority. Next would be all the scheduled work be it new construction sets or move in turn on orders. Those customers probably waited 2 days. Please don't explain that Atmos, like any other Company follow a set of guidelines, rules, and procedures. He knows he was done wrong! It does matter about the other 3-4 million customer, or the fact that maybe he misunderstood the process, he should come first. He does whine a lot like a chick. Feminine ways. He doesn't even understand how a leak takes priority over his plumbing jobs. Why would they turn the gas back on if the gas leak is not fixed?
Last edited by barndoor; 02/27/21 03:29 PM.
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Re: Atmos sucks
[Re: plumbcrazy]
#13904333
02/27/21 03:36 PM
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Joined: Apr 2017
Posts: 12,254
BCBassCat
TFF Guru
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TFF Guru
Joined: Apr 2017
Posts: 12,254 |
Years ago in MS at the plant I worked at, my boss wanted me call Atmos about the gas smell coming from the meter. The guy shows up and he's visual pissed off, I think he even said he got pulled off a job site to come to us, he sprays a few of the connections and see's where they were leaking slightly. Pulled our meter and shut our gas down. We had to hold something like 35 psi on our system for 72 hours or something along those lines. Needless to say we were spraying joints in our facility for well over 2 months and had to fix really minor leaks, it was real pain in the azz. Good thing we didn't need gas for our manufacturing process. Thanks Atmos.
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Re: Atmos sucks
[Re: BCBassCat]
#13904594
02/27/21 08:31 PM
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Joined: Jul 2007
Posts: 1,280
Tsunami_1
Extreme Angler
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Extreme Angler
Joined: Jul 2007
Posts: 1,280 |
Years ago in MS at the plant I worked at, my boss wanted me call Atmos about the gas smell coming from the meter. The guy shows up and he's visual pissed off, I think he even said he got pulled off a job site to come to us, he sprays a few of the connections and see's where they were leaking slightly. Pulled our meter and shut our gas down. We had to hold something like 35 psi on our system for 72 hours or something along those lines. Needless to say we were spraying joints in our facility for well over 2 months and had to fix really minor leaks, it was real pain in the azz. Good thing we didn't need gas for our manufacturing process. Thanks Atmos. Sounds like it was an inconvenience for you and your company but a leak is a leak. Your company called them to report it. He might agree with you that it was a minor leak but once it was reported and discovered I doubt he had much choice other than follow proper protocol and shut it down until proper repairs are made. What other outcome would you expect? It seems some think these folks are out to get them or cause them grief. Why would they? I'm sure they have a much better day when they are not faced with upset customers.
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