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humminbird saga
#13809274
12/17/20 01:01 AM
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Joined: Jan 2015
Posts: 276
Liebers Dad
OP
Angler
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OP
Angler
Joined: Jan 2015
Posts: 276 |
A few weeks ago I got some weird readings on my humminbird 698ci combo graph. I posted the pics here to try to get some help making sense of what I was seeing. No one chimed in so I sent the images to humminbird. They told me I needed to update the software etc. I already had the most up to date software, but did it anyway, then went out on the water and still got weird imaging. I asked them what to do now. Their response? Connect the head to a different transducer to check if there is something wrong with it...as if everyone has multiple transducers they can just connect to. I have one on my troller, but the connections are completely different as it is a Lowrance up there. I will tell you this, while I am surprised and happy that humminbird responded at all (plenty of companies simply ignore customer issues) I'm not pleased with the results and am not very likely to purchase anything humminbird again.
I didn't lose him at the boat. I shook him off cause I didn't want my hands to get "fishy"
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Re: humminbird saga
[Re: Liebers Dad]
#13809280
12/17/20 01:05 AM
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Joined: Sep 2003
Posts: 5,520
Bruce's
TFF Celebrity
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TFF Celebrity
Joined: Sep 2003
Posts: 5,520 |
Guess you could send it in and have it checked out. Your expense. Seems they were trying to help with there suggestions, Since they are not there in the boat with you to assist.
Bruce's Sprinkler Repair 817-798-7246 52 years experience State Licensed Irrigation LI0017483
Fishing Texas lakes one at a time
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Re: humminbird saga
[Re: Liebers Dad]
#13809290
12/17/20 01:20 AM
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Joined: Dec 2006
Posts: 3,292
Dayne
TFF Team Angler
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TFF Team Angler
Joined: Dec 2006
Posts: 3,292 |
I don’t know what else you could expect them to do for you.
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Re: humminbird saga
[Re: Liebers Dad]
#13809308
12/17/20 01:34 AM
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Joined: Nov 2010
Posts: 5,101
Wayne P.
TFF Celebrity
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TFF Celebrity
Joined: Nov 2010
Posts: 5,101 |
Helix 12 CHIRP MEGA SI+ GPS G3N and G4N, 1198c SI, SOLIX 10 SI G3, Helix 8 MEGA SI+ GPS G4N, SOLIX 12 SI and G3, MEGA 360, MEGA LIVE TL, RC-1
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Re: humminbird saga
[Re: Liebers Dad]
#13809590
12/17/20 10:23 AM
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Joined: Sep 2008
Posts: 121,172
hopalong
Pescador Loco
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Pescador Loco
Joined: Sep 2008
Posts: 121,172 |
see if anyone you know has a ducer that will connect.
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Re: humminbird saga
[Re: Wayne P.]
#13810940
12/18/20 01:57 PM
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Joined: Jan 2015
Posts: 276
Liebers Dad
OP
Angler
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OP
Angler
Joined: Jan 2015
Posts: 276 |
Appreciate the link. I'd rather buy a new one if I'm gonna spend that kinda money. At this point I'll just give it to my nephew to use as a deep-o-meter since he just got a boat and has no electronics on it at all.
I didn't lose him at the boat. I shook him off cause I didn't want my hands to get "fishy"
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Re: humminbird saga
[Re: hopalong]
#13812091
12/19/20 01:29 PM
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Joined: Feb 2008
Posts: 9,946
Dan21XRS
TFF Celebrity
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TFF Celebrity
Joined: Feb 2008
Posts: 9,946 |
see if anyone you know has a ducer that will connect. A buddy or maybe ask some guys at the ramp. If you asked me and I had the proper transducer I take you out for a few minutes and let you try it out... Fishing people are normally pretty good people and willing to help... Dan
"The problem with having a sense of humor is often that people you use it on aren't in a very good mood"... Lou Holtz
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Re: humminbird saga
[Re: Liebers Dad]
#13814597
12/21/20 07:05 PM
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Joined: Feb 2002
Posts: 2,973
Txduckhunter
Extreme Angler
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Extreme Angler
Joined: Feb 2002
Posts: 2,973 |
A few weeks ago I got some weird readings on my humminbird 698ci combo graph. I posted the pics here to try to get some help making sense of what I was seeing. No one chimed in so I sent the images to humminbird. They told me I needed to update the software etc. I already had the most up to date software, but did it anyway, then went out on the water and still got weird imaging. I asked them what to do now. Their response? Connect the head to a different transducer to check if there is something wrong with it...as if everyone has multiple transducers they can just connect to. I have one on my troller, but the connections are completely different as it is a Lowrance up there. I will tell you this, while I am surprised and happy that humminbird responded at all (plenty of companies simply ignore customer issues) I'm not pleased with the results and am not very likely to purchase anything humminbird again. If your not pleased with the results from Hummingbird - you'll really be upset dealing with Lowrance. My 1199 gave me some issues and they told me about the transducer maybe being bad. I hung out at the ramp one afternoon until I saw a guy with Birds and asked him if I could hook up and test it. Super nice guy, we hooked mine up and it was the transducer on my boat - my unit worked great on his boat. Bought a transducer and everything was good again.
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Re: humminbird saga
[Re: Liebers Dad]
#13814762
12/21/20 09:41 PM
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Joined: Jul 2012
Posts: 22,230
Davedave
Bigfoot Seeker
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Bigfoot Seeker
Joined: Jul 2012
Posts: 22,230 |
I have no idea if your transducer is bad. But, I had one go bad one time. The biggest issue was that I just thought that couldn’t be the problem. I worked on all sorts of stuff until I finally tried a transducer. That’s what it was. The really dumb thing was that at the time I had a spare in the garage. It was easy for me to check.
It’s your call on what to do. But, I think Humminbird does a good job with their customer service when I have needed them.
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Re: humminbird saga
[Re: Liebers Dad]
#13815228
12/22/20 12:02 PM
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Joined: May 2004
Posts: 13,654
Tiltman
TFF Guru
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TFF Guru
Joined: May 2004
Posts: 13,654 |
Post images here , some of these guys are sharp enough to tell what’s up
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