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Forums59
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Dec 30th, 2023
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 Humminbird wait time....
#13608985
06/26/20 04:00 PM
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Joined: Jun 2009
Posts: 5,359
J-2
OP
"Hotblack Desiato"
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OP
"Hotblack Desiato"
Joined: Jun 2009
Posts: 5,359 |
I know Lowrance gets a bad rap for the lack of customer service but wow, I have been on hold for 1:17min waiting to speak with someone at HB. Crazy.
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Re: Humminbird wait time....
[Re: J-2]
#13608992
06/26/20 04:03 PM
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Joined: Jun 2012
Posts: 20,746
Douglas J
TFF Guru
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TFF Guru
Joined: Jun 2012
Posts: 20,746 |
#MFGA
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Re: Humminbird wait time....
[Re: J-2]
#13609000
06/26/20 04:08 PM
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Joined: Oct 2008
Posts: 10,487
Monty Wright
TFF Guru
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TFF Guru
Joined: Oct 2008
Posts: 10,487 |
I know Lowrance gets a bad rap for the lack of customer service but wow, I have been on hold for 1:17min waiting to speak with someone at HB. Crazy. I believe on the Humminbird Fish Smart app, there is a spot in there to request a call back. Might be a little easier than staying on the phone the entire time
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Re: Humminbird wait time....
[Re: Monty Wright]
#13609028
06/26/20 04:25 PM
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Joined: Aug 2016
Posts: 24
Shaky Horn
Outdoorsman
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Outdoorsman
Joined: Aug 2016
Posts: 24 |
I know Lowrance gets a bad rap for the lack of customer service but wow, I have been on hold for 1:17min waiting to speak with someone at HB. Crazy. I believe on the Humminbird Fish Smart app, there is a spot in there to request a call back. Might be a little easier than staying on the phone the entire time This. They called me back within an hour two weekends ago.
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Re: Humminbird wait time....
[Re: Shaky Horn]
#13609220
06/26/20 07:05 PM
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Joined: Jun 2009
Posts: 5,359
J-2
OP
"Hotblack Desiato"
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OP
"Hotblack Desiato"
Joined: Jun 2009
Posts: 5,359 |
I know Lowrance gets a bad rap for the lack of customer service but wow, I have been on hold for 1:17min waiting to speak with someone at HB. Crazy. I believe on the Humminbird Fish Smart app, there is a spot in there to request a call back. Might be a little easier than staying on the phone the entire time This. They called me back within an hour two weekends ago. 
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Re: Humminbird wait time....
[Re: J-2]
#13609389
06/26/20 09:25 PM
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Joined: Jul 2011
Posts: 4,101
David Burton
TFF Team Angler
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TFF Team Angler
Joined: Jul 2011
Posts: 4,101 |
The callback works great... Had my Mega 360 out on three trips, and it started blowing fuses. Originally thought it was a grounding problem, a power supply, and/or power cable issue. After running new wires, and really digging in to the testing, I have determined it to be the unit. They gave me the shipping label today. OF COURSE, I have to disconnect what I finally got tuned and setup the way I want it and ship it all back (and get a box to put it in). 
David Burton
2015 Skeeter FX 21 +Ultrex +Helix 12 (x3) +Mega360 +MegaLive
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Re: Humminbird wait time....
[Re: J-2]
#13609400
06/26/20 09:38 PM
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Joined: Sep 2006
Posts: 12,449
JIM SR.
TFF Guru
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TFF Guru
Joined: Sep 2006
Posts: 12,449 |
Call back works great..
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