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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: rcjoutdoors]
#13520471
04/16/20 02:10 PM
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Joined: Jun 2004
Posts: 1,794
skeeteroneal
Extreme Angler
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Extreme Angler
Joined: Jun 2004
Posts: 1,794 |
My 807 arrived yesterday.
David O'Neal Skeeterless for now  1998 Xpress H56 Hobie Outback Jackson Kayak Coosa Elite
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: rcjoutdoors]
#13520834
04/16/20 05:06 PM
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Joined: Sep 2003
Posts: 3,541
Champion1
TFF Team Angler
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TFF Team Angler
Joined: Sep 2003
Posts: 3,541 |
Got 2 out of the 4 I bought!
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: rcjoutdoors]
#13520853
04/16/20 05:14 PM
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Joined: Jul 2009
Posts: 253
dpdpete
Angler
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Angler
Joined: Jul 2009
Posts: 253 |
I just got an email from Sportsman's Outfitters that Dobyn's has informed them that the following rods are out of stock and no backorders will be honored. DX 703C DX 704C DX 705C DX 742C SH DX 743C SH DX 744C DX 744C SH DX 744C FH DX 745C FH DX 746C DX 746C DX 702SF DX 742SF DX 764SF DX 805FLIP You got a choice of getting your money back, upgrading, or downgrading with partial refund on the price difference.
Last edited by dpdpete; 04/16/20 05:15 PM.
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: dpdpete]
#13520871
04/16/20 05:24 PM
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Joined: Apr 2017
Posts: 15,293
tmd11111
TFF Guru
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TFF Guru
Joined: Apr 2017
Posts: 15,293 |
I just got an email from Sportsman's Outfitters that Dobyn's has informed them that the following rods are out of stock and no backorders will be honored. DX 703C DX 704C DX 705C DX 742C SH DX 743C SH DX 744C DX 744C SH DX 744C FH DX 745C FH DX 746C DX 746C DX 702SF DX 742SF DX 764SF DX 805FLIP You got a choice of getting your money back, upgrading, or downgrading with partial refund on the price difference. I emailed SO this morning and got the same response. I ordered the DX 744C SH and was offered a substitute or a refund. Emailed them back to exchange order to a DX784C. They said they have to contact Dobyns to see if its available and will get in touch with me. I placed my order on 3/27.
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: tmd11111]
#13520935
04/16/20 06:08 PM
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Joined: Nov 2019
Posts: 7
MichaelP247
Green Horn
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Green Horn
Joined: Nov 2019
Posts: 7 |
Just got off the phone with Dobyns as well, mine was on back order and they are no longer supporting the 40% off price if I want that same model. That seems like an absolute joke. I have no problem waiting patiently for the rod to get delivered once it's back in stock, but just to say you are no longer going to honor that price? I ordered on Mar 27th in the appropriate time frame. Seems absurd to me.
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: MichaelP247]
#13520955
04/16/20 06:16 PM
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Joined: Jul 2009
Posts: 253
dpdpete
Angler
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Angler
Joined: Jul 2009
Posts: 253 |
I agree with you Michael247. I have already sent an email to Dobyn's rods on how unhappy myself and others will be on this decision. I too would be willing to wait for a backordered rod but to just tell everyone Too Bad is not good customer service. I hope they rethink their position on this.
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: rcjoutdoors]
#13521044
04/16/20 07:07 PM
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Joined: Aug 2009
Posts: 1,086
TwoLakes
Extreme Angler
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Extreme Angler
Joined: Aug 2009
Posts: 1,086 |
Wow!!! That is a strange decision given their reputation on here for taking care of customers. I think they sold way more than anticipated through the sale.
I was thinking about getting some Dobyns rods but this causes me to wonder what kind of trouble I would have in the future if I had a warranty claim??
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: TwoLakes]
#13521124
04/16/20 08:15 PM
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Joined: Apr 2017
Posts: 15,293
tmd11111
TFF Guru
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TFF Guru
Joined: Apr 2017
Posts: 15,293 |
Wow!!! That is a strange decision given their reputation on here for taking care of customers. I think they sold way more than anticipated through the sale.
I was thinking about getting some Dobyns rods but this causes me to wonder what kind of trouble I would have in the future if I had a warranty claim?? I completely agree that their sale went better then anticipated but to say no back orders after the fact doesn't sit well with me. Part of me almost said give me the refund but I let curiosity get the better of me and am going with a different model.
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: tmd11111]
#13521279
04/16/20 10:16 PM
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Joined: Nov 2019
Posts: 7
MichaelP247
Green Horn
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Green Horn
Joined: Nov 2019
Posts: 7 |
Ha, TMD I did the same thing. Out of principal I should have taken my refund but I am a sucker and couldn't give up that 40% off.
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: tmd11111]
#13521473
04/17/20 01:21 AM
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Joined: Apr 2017
Posts: 15,293
tmd11111
TFF Guru
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TFF Guru
Joined: Apr 2017
Posts: 15,293 |
I just got an email from Sportsman's Outfitters that Dobyn's has informed them that the following rods are out of stock and no backorders will be honored. DX 703C DX 704C DX 705C DX 742C SH DX 743C SH DX 744C DX 744C SH DX 744C FH DX 745C FH DX 746C DX 746C DX 702SF DX 742SF DX 764SF DX 805FLIP You got a choice of getting your money back, upgrading, or downgrading with partial refund on the price difference. I emailed SO this morning and got the same response. I ordered the DX 744C SH and was offered a substitute or a refund. Emailed them back to exchange order to a DX784C. They said they have to contact Dobyns to see if its available and will get in touch with me. I placed my order on 3/27. So my email exchange with SO was this afternoon. Their last response was that they would have to contact Dobyns to see if the substitute rod was available and if they would do it. Now I just got a tracking notification from Fedex that Dobyns shipped a package and it will be here Monday. Wonder what rod I'm getting.
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: TwoLakes]
#13521490
04/17/20 01:35 AM
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Joined: Oct 2015
Posts: 982
Greg W
Pro Angler
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Pro Angler
Joined: Oct 2015
Posts: 982 |
Wow!!! That is a strange decision given their reputation on here for taking care of customers. I think they sold way more than anticipated through the sale.
I was thinking about getting some Dobyns rods but this causes me to wonder what kind of trouble I would have in the future if I had a warranty claim?? I had 2 broken ones (Fury/Champ Ex) and had no issues getting them replaced. That was 2 weeks ago. With that said, this is total BS. As they were taking orders directly after the date most ordered they should have honored the ones done. Hell they even extended the 40% off date. And to not honor an order, hell, almost any retailer would do that. If you can't make a profit on a specific sale, DON'T do the sale. I had standardized mostly on Dobyns. This will make me rethink my loyalty. James 4:17 "Therefore, to one who knows the right thing to do and does not do it, to him it is sin." They should let that verse sink in.
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: cali kid]
#13521579
04/17/20 02:39 AM
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Joined: Sep 2018
Posts: 113
Todd B.
Outdoorsman
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Outdoorsman
Joined: Sep 2018
Posts: 113 |
I agree...I bought a CB rod and a 7’ Champion XP rod. I compared the CB rod to the one I currently throw and I can’t be happier! Thank you SO you started this 40% discount (I believe) and you came through during a nearly impossible time!
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: rcjoutdoors]
#13521678
04/17/20 04:41 AM
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Joined: Apr 2018
Posts: 157
Bermise
Outdoorsman
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Outdoorsman
Joined: Apr 2018
Posts: 157 |
I missed the sale, anyone have a place that has any sale on Dobyns? 10% or 20% off
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: rcjoutdoors]
#13521842
04/17/20 12:39 PM
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Joined: Sep 2008
Posts: 446
jls1
Angler
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Angler
Joined: Sep 2008
Posts: 446 |
Good morning everyone! I usually do not like posting on issues like this, but here is my take on this situation. I too placed a very healthy order with Sportman's Outfitters on 3/28. I too have yet to receive any shipping information or product from Dobyns. I have communicated with SO and they have been quick and very transparent with me on what has taken place. In my opinion, SO ran the original 40% off "deal" for a posted / limited amount of time. Dobyns decided to pick up the 40% off "deal" once they saw how successful the program was through SO. Both SO and Dobyns have been overwhelmed with the response of this program, which is a great thing and its exactly what they wanted to happen. They wanted to be overwhelmed and they wanted to sell product. The problem and my frustration, however, is SO has no product in stock. Dobyns is the one with the rods and the one handling the shipping. Dobyns should not have filled any orders purchased directly through them until the SO orders had been filled, first. Most of the rods I ordered are on the "out of stock" list above, with the exception of a Xtasy rod, and since there will be no honoring of back-ordered items for a program, they hoped and wanted to be successful, I have canceled my order and unfortunately, will not purchase another Dobyns product. This whole situatiion seems to be poor decision making and poor execution on the part of Dobyns, and unfortunately SO is also getting a bad rap for something they could not control. I personally will still enjoy the boat load of Dobyns that I currently have, just will find an alternative from this point moving forward! I hope everyone stays safe and has a great day on the water!
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Re: Which Dobyns Rod are you buying with the 40% off?
[Re: rcjoutdoors]
#13522339
04/17/20 04:49 PM
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Joined: Jul 2011
Posts: 163
FisH4HogZ
Outdoorsman
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Outdoorsman
Joined: Jul 2011
Posts: 163 |
I ordered from SO on 3/29 and have yet to receive my order but I did receive my tracking number. I was sent an update saying they were backordered and I could wait or get a refund. I was ok with the wait given the smokin deal. I received an email from SO indicating Dobyns was no longer honoring the discount for the items backordered, I was given an option of getting a refund or trading up to an Xtasy or down to a Champion(I ordered a champion xtreme). I chose to upgrade to an xtasy for $126 difference. A deal in my opinion.
Also, I ordered directly from Dobyns 4/3 and received my order 4/9.
In all I feel this is a good deal, i'm happy and not in a rush to get these welcomed new additions. There was something to be learned by both SO and Dobyns. In hind sight had I known I could have placed the order directly with the source (dobyns) I would have. Be patient folks, especially in these times. I hope all this fuss doesn't result in us never seeing a deal this good in the future.
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