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Humminbird helix 10 gen 3 problem #13484679 03/23/20 10:22 PM
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toledo puma Offline OP
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I have one of my units that is for mapping only and has a lakemaster chip in it. My unit was on saturday morning and I tried to turn it off but would not turn off. I unplugged it attempting a hard reset and plugged it back up and turned the unit on, but again would not turn off. I unplugged it saturday night and then plugged it back in sunday morning, it came on but still would not turn off. Any suggestions before I have to box it up and send it off?

Re: Humminbird helix 10 gen 3 problem [Re: toledo puma] #13484713 03/23/20 10:40 PM
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Is the power button stuck? I know on some units this can happen


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Re: Humminbird helix 10 gen 3 problem [Re: toledo puma] #13484714 03/23/20 10:41 PM
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Wayne P. Online Content
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When you have it operating next time, turn on the Readout boxes and set one to show volts to see what the unit is getting.


Helix 12 CHIRP MEGA SI+ GPS G3N and G4N, 1198c SI, SOLIX 10 SI G3,
Helix 8 MEGA SI+ GPS G4N, SOLIX 12 SI and G3, MEGA 360, MEGA LIVE TL, RC-1
Re: Humminbird helix 10 gen 3 problem [Re: RedRanger521] #13484720 03/23/20 10:47 PM
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toledo puma Offline OP
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The power button does not appear to be stuck, but that does'nt mean it is not. How would I know if it is, and what can I do to fix it. Thank You for your help.

Re: Humminbird helix 10 gen 3 problem [Re: toledo puma] #13484727 03/23/20 10:52 PM
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Wayne P. Online Content
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Has nothing to do with a sticking power button, it's the VOLTAGE the unit is getting.


Helix 12 CHIRP MEGA SI+ GPS G3N and G4N, 1198c SI, SOLIX 10 SI G3,
Helix 8 MEGA SI+ GPS G4N, SOLIX 12 SI and G3, MEGA 360, MEGA LIVE TL, RC-1
Re: Humminbird helix 10 gen 3 problem [Re: toledo puma] #13484732 03/23/20 10:55 PM
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Wayne P. Online Content
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If the unit screen flashes or partially blacks out when you start the outboard, that will cause what you are seeing.


Helix 12 CHIRP MEGA SI+ GPS G3N and G4N, 1198c SI, SOLIX 10 SI G3,
Helix 8 MEGA SI+ GPS G4N, SOLIX 12 SI and G3, MEGA 360, MEGA LIVE TL, RC-1
Re: Humminbird helix 10 gen 3 problem [Re: Wayne P.] #13484736 03/23/20 10:56 PM
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toledo puma Offline OP
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Thank You Wayne. Why would'nt one of my other 3 units be affected by low voltage, if that was the case. Now they are all on the same 31 series blue top optima. I wish I could check voltage, but I won't be at my lake house until thursday. Also no Wayne, when I start my engine to move it does not black out my screen or flash. Trying to put out as much info. in hopes that someone can help me try a fix instead of sending it off for warranty repairs. Thanks A Million

Last edited by toledo puma; 03/23/20 11:15 PM.
Re: Humminbird helix 10 gen 3 problem [Re: toledo puma] #13484762 03/23/20 11:12 PM
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While the power for all 3 units ultimately comes from the same battery, they each have at least some unique wiring dedicated to each individual unit. If there is an issue on that final non-common to other units piece of the wiring, then that unit alone will have an issue. Example: Each unit may have an inline fuseholder. If ONE of those fuseholders is corroded, you have a continuity issue for that unit alone that won't affect other units. Check the wiring & connections starting at the problem unit, working your way backward. The units aren't "in common" until you get to a point in the wiring that serves all three of them.

Re: Humminbird helix 10 gen 3 problem [Re: Flippin-Out] #13484776 03/23/20 11:23 PM
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toledo puma Offline OP
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Good idea, meaning maybe I could have a continuity problem which is relative to what Wayne mentioned. Like Wayne said I would know if the voltage to that one unit could be affected. Thanks Flippin-Out now what Wayne said makes sense. Thanks for the input, I appreciate it

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