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Dec 30th, 2023
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 RayMarine Customer Service
#13294131
09/26/19 09:21 PM
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Joined: Dec 2018
Posts: 199
hadite81
OP
Outdoorsman
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OP
Outdoorsman
Joined: Dec 2018
Posts: 199 |
I had purchased a Dragonfly Pro 7 for the Jackson Big Rig kayak and it has a long, thin tranducer.
Jackson had desinged the scupper hole to accept the older version that came with the Dragonfly 7 (non pro)
I reached out to FLIR/RayMarine, spoke to a gentlemn named Brian and they are sending me a new transducer to fit the kayak and adapter cable for the unit, free of charge.
sometimes my faith in humanity has a small glimmer of hope!!!
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 Re: RayMarine Customer Service
[Re: hadite81]
#13294182
09/26/19 09:51 PM
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Joined: Apr 2008
Posts: 41,016
CCTX
mapquest
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mapquest
Joined: Apr 2008
Posts: 41,016 |
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Re: RayMarine Customer Service
[Re: hadite81]
#13294196
09/26/19 09:57 PM
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Joined: Jan 2015
Posts: 1,982
bassmanrudy
Extreme Angler
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Extreme Angler
Joined: Jan 2015
Posts: 1,982 |
Great to here about Great customer service!! RayMarine has some awesome looking imaging. Will be considering them when I get my next boat.
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