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RayMarine Customer Service

Posted By: hadite81

RayMarine Customer Service - 09/26/19 09:21 PM

I had purchased a Dragonfly Pro 7 for the Jackson Big Rig kayak and it has a long, thin tranducer.
Jackson had desinged the scupper hole to accept the older version that came with the Dragonfly 7 (non pro)
I reached out to FLIR/RayMarine, spoke to a gentlemn named Brian and they are sending me a new transducer to fit the kayak and adapter cable for the unit, free of charge.

sometimes my faith in humanity has a small glimmer of hope!!!
Posted By: CCTX

Re: RayMarine Customer Service - 09/26/19 09:51 PM

cheers
Posted By: bassmanrudy

Re: RayMarine Customer Service - 09/26/19 09:57 PM

Great to here about Great customer service!! RayMarine has some awesome looking imaging. Will be considering them when I get my next boat.
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