I will start from the beginning. I have always wanted a new boat and after several used boats i decided it was time to get want I wanted and buy new. My current boat was payed off and I had been saving my money to put down on new plus trade in for a total of 10k. I decided to get another tracker boat since I have good luck with them. I ended up picking out the 21ft center console grizzly in white, I had them rig it out with everything I wanted and couldn't wait to pick it up. I went and picked it up and noticed a few scratches and showed them and they said they would get with tracker about fixing it.

I took it out fishing the first time and noticed a good size bubble in the front deck where u stand in the deck it's self and would pop in and out and make a loud noise every time u stepped on it ( very annoying), then when I got home I started wash it by hand and the floor coating started peeling off.

The following Monday I called the dealer and told them and took it by there so the could see. They called tracker and was sending it back to get it fixed and arranged pickup. I took boat back up there to to drop off but before I let them take it I videoed the whole boat and took pics of every inch of boat and left.

So a week later I get a call and they tell me that they are not going to warranty the coating and but will give me a $300 gift card so now I'm not happy but I don't say anything as long as the front deck gets fixed.

Now fast forward 3.5 months. They call me last week and tell me it's ready and I tell them I will be there today on the 19th to get it. It's 4hr drive from my house. I arrive at the dealer and only person that is there is one service guy. I look at front deck and notice they didn't fix it, they put something under the deck to brace it up so now I have this large bubble sticking up that I have to walk on to fish.

Now I'm upset! So I start looking at boat and notice were they ran the side of my boat into something and pant is gone and a dent, look at other side and same thing, I go to back of boat and there is scrapes going down my sponsons on back, then I notice a few big scrapes on top edge of boat, then the fun begins I start checking the bottom of the boat and I get beyond p***** it looks like they drug my boat across the parking lot off the trailer, there are big scrape marks going down the bottom of boat, scratches and coating is scraped off in several areas and the bottom has several dents in it!

Needless to say I took pics and service guy wanted me to take boat anyways and said he would talk to the manager. That didn't happen I left boat there and will be calling my self.

So needless to say I'm sick! And need some advice!!

Lawyer up. This is the very reason Ranger, Stratos and Triton are fixing to go down hill.

cus they know you live 4 hrs away....and pics, looks like this outfit use other people's boats after hours...

.....of course you happen to own a different brand that is 100 times better blah! blah! blah! .....you probably own the best brand truck, gun and tools also.


All of that really helps the OP get his issues resolved. On a serious note lets stay on track and see what the outcome of this one is. A lot of us are curious to see how it plays out. The OP has been respectful and very composed so lets all do our part to keep it that way.

Who $hit in your wheaties today? Your making assumptions. I never said anything about what brand boat I owned or have owned. Everyone on the forum knows BP Marine track record for customer service, and it follows that what got Forrest Wood's Ranger to being the standard by which all others are compared has gone down hill with each successive buyer. That's my point.

And P.S. BassCat, Cummins Powered Ram, Browning, and Craftsman, so there.....