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Academy return policy
#9887488
04/07/14 01:58 AM
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Joined: Apr 2013
Posts: 195
The Lab
OP
Outdoorsman
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OP
Outdoorsman
Joined: Apr 2013
Posts: 195 |
Less than a month ago, I bought a Duckett Ghost rod in 7ft medium heavy. Saturday while fishing a tourney, first cast of the day I go to set the hook on a fish and the tip just snaps off. Will they let me return it for a new one? I just did a normal hook set nothing different. I ended up snapping the tip off my abu Garcia veritas rod the same day while flipping.... Two $100 rods broke in one day but I can't return the veritas.
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Re: Academy return policy
[Re: The Lab]
#9887495
04/07/14 02:00 AM
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Joined: Mar 2012
Posts: 1,098
Tyler.Woods
Extreme Angler
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Extreme Angler
Joined: Mar 2012
Posts: 1,098 |
Bring the receipt and hope they will let you exchange it. I've brought mine without a receipt and they let me exchange them before...
Send it!
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Re: Academy return policy
[Re: The Lab]
#9887498
04/07/14 02:02 AM
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Joined: Apr 2013
Posts: 195
The Lab
OP
Outdoorsman
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OP
Outdoorsman
Joined: Apr 2013
Posts: 195 |
I mean I've caught like 10 little dinks on that rod. There is no reason for it to snap. It was a very upsetting day. To the point where I didn't wanna pick up another rod afraid of snapping another one.
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Re: Academy return policy
[Re: The Lab]
#9887519
04/07/14 02:07 AM
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Joined: Apr 2010
Posts: 774
TxFisherman03
Pro Angler
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Pro Angler
Joined: Apr 2010
Posts: 774 |
The veritas has a 3 year warranty, just send copy of reciept and $9.95 to Abu Garcia with the damaged rod and they will replace it.
Byron
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Re: Academy return policy
[Re: The Lab]
#9887521
04/07/14 02:07 AM
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Joined: Mar 2012
Posts: 1,098
Tyler.Woods
Extreme Angler
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Extreme Angler
Joined: Mar 2012
Posts: 1,098 |
Lmao some rods are made that ways and the tip might of been bad. Which Academy are you taking about going to?
Send it!
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Re: Academy return policy
[Re: The Lab]
#9887582
04/07/14 02:28 AM
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Joined: Jan 2003
Posts: 1,608
Javelin
Extreme Angler
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Extreme Angler
Joined: Jan 2003
Posts: 1,608 |
I have never had issue returning a rod. I returned a vendetta a few months ago
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Re: Academy return policy
[Re: The Lab]
#9887603
04/07/14 02:34 AM
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Joined: Feb 2003
Posts: 55,504
SkeeterRonnie
Super Freak
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Super Freak
Joined: Feb 2003
Posts: 55,504 |
2 in one day. Lots of ppl abused their return policy, so they changed it. They were buying broken rods for pennies and returning them for new - then selling and profiting off the "theft".
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Re: Academy return policy
[Re: The Lab]
#9887632
04/07/14 02:44 AM
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Joined: Dec 2011
Posts: 6,127
fitter2259
TFF Celebrity
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TFF Celebrity
Joined: Dec 2011
Posts: 6,127 |
Two broken rods in one day is really really bad luck......Is it possible that something happened either in the handling of them or maybe in the rod locker that might have caused them to fail. I have seen the tips of high dollar rods (strapped down on the deck) break after slapping the hard recessed area on the side of the console before. Glass and composites are great at bending but sudden shocks not so much.
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Re: Academy return policy
[Re: The Lab]
#9887907
04/07/14 11:15 AM
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Joined: Apr 2013
Posts: 195
The Lab
OP
Outdoorsman
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OP
Outdoorsman
Joined: Apr 2013
Posts: 195 |
They definately weren't abused in travel. I baby everything I own. Rod socks, reel covers, ect. I guess it was just bad luck. I'm going to attempt to return the docket rod because it's basically brand new. That shouldn't happen. The veritas is older. Not gonna be that guy that goes and returns it for a new one. I just would like a new rod for the rod I just bought. And I guess I'm gonna break down and buy another rod. Any suggestions on a good 7ft rod? Looking into falcon, duckett, gsx, ect... Something in the se $100 range. Don't need to break the bank.
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Re: Academy return policy
[Re: The Lab]
#9887925
04/07/14 11:28 AM
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Joined: Jan 2009
Posts: 231
smcbride
Outdoorsman
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Outdoorsman
Joined: Jan 2009
Posts: 231 |
If academy will not replace it duckett actually has what I consider a good return policy on the ghost rods. I just recently had a new ghost break on me and called duckett constumer service, just send the broken rod and a 15$ money order to them and they will send you a new one.
RIP HM2 Clayton Beauchamp 1/16/91-8/7/12 Gone But Not Forgotten
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Re: Academy return policy
[Re: The Lab]
#9887971
04/07/14 12:01 PM
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Joined: Sep 2013
Posts: 2,092
TogiakTerror
Extreme Angler
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Extreme Angler
Joined: Sep 2013
Posts: 2,092 |
Ive been reading that a lot of people break rods. Ive never broken a single rod. I have noticed its the guys with bass boats that break them. I never hear of kayakers or tubers breaking them. It has to be something involved in the transportation that's making this happen.
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Re: Academy return policy
[Re: The Lab]
#9888005
04/07/14 12:30 PM
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Joined: Jan 2004
Posts: 74,872
Mark Perry
Super Freak
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Super Freak
Joined: Jan 2004
Posts: 74,872 |
Yep its just a guys in bass boats issue.
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Re: Academy return policy
[Re: The Lab]
#9888010
04/07/14 12:33 PM
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Joined: Feb 2010
Posts: 6,850
Ban-D
TFF Celebrity
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TFF Celebrity
Joined: Feb 2010
Posts: 6,850 |
I've never had a problem and think they have one of the best return policies. They're just getting more strict because people trying to screw them.as for people in boats breaking them only that's kinda outta there.
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Re: Academy return policy
[Re: The Lab]
#9888023
04/07/14 12:42 PM
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Joined: Jan 2007
Posts: 10,559
Jarrett Latta
TFF Guru
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TFF Guru
Joined: Jan 2007
Posts: 10,559 |
Only rods I've ever broke are cheaper quality rods. The expensive ones will break too but its usually the lesser quality. You get what you pay for.
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Re: Academy return policy
[Re: Mark Perry]
#9888046
04/07/14 12:51 PM
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Joined: Sep 2013
Posts: 2,092
TogiakTerror
Extreme Angler
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Extreme Angler
Joined: Sep 2013
Posts: 2,092 |
Yep its just a guys in bass boats issue. So you don't think it has anything to do with the abuse they take in the rod boxes?
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