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Duckett warranty
#8832007
04/16/13 04:10 PM
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Joined: Mar 2011
Posts: 892
TexasTechliprip
OP
Pro Angler
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OP
Pro Angler
Joined: Mar 2011
Posts: 892 |
Bought a duckett from bass pro 2 years ago, broke it on a fish this past weekend.
I don't have a receipt, how do I get a new one ?
I think it will be on my reward card
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Re: Duckett warranty
[Re: TexasTechliprip]
#8832028
04/16/13 04:15 PM
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Joined: Feb 2006
Posts: 569
rear
Pro Angler
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Pro Angler
Joined: Feb 2006
Posts: 569 |
Good luck with bps. They prob want u to buy their protection plan to replace. I would contact duckett.
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Re: Duckett warranty
[Re: TexasTechliprip]
#8836860
04/17/13 05:57 PM
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Joined: Apr 2012
Posts: 23
bassguru78
Outdoorsman
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Outdoorsman
Joined: Apr 2012
Posts: 23 |
Took mine to academy and they replaced it with no problems.
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Re: Duckett warranty
[Re: TexasTechliprip]
#8836894
04/17/13 06:04 PM
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Joined: Dec 2011
Posts: 128
Aaron B.
Outdoorsman
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Outdoorsman
Joined: Dec 2011
Posts: 128 |
Duckett has an awesome warrenty program. $50.00 bucks and a new stick, super fast when going directly thru them. Great product and people. Call them see what they can do.
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Re: Duckett warranty
[Re: TexasTechliprip]
#8837036
04/17/13 06:42 PM
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Joined: Mar 2012
Posts: 286
T Baxter
Angler
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Angler
Joined: Mar 2012
Posts: 286 |
Cut the rod off just above the model number so they know what rod you had. Send it to PO Box 177 Demoplis AL 36732 with a 15 dollar money order and a return address and they will replace it. I have done it 3 times!!!!!
Good rods but they will break!
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Re: Duckett warranty
[Re: TexasTechliprip]
#8837057
04/17/13 06:48 PM
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Joined: Apr 2012
Posts: 128
bassdaddy1683
Outdoorsman
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Outdoorsman
Joined: Apr 2012
Posts: 128 |
I bought mine from BPS online and tip insert came out took it in and walked out with a brand new one. Without receipt I don't know but if they have a record of it no problem in my experience.
P.B. 9.0 lake fork
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Re: Duckett warranty
[Re: TexasTechliprip]
#8837367
04/17/13 07:57 PM
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Joined: Oct 2011
Posts: 3,852
onthebank
TFF Team Angler
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TFF Team Angler
Joined: Oct 2011
Posts: 3,852 |
In my experience you have to buy the gear guard at BPS to get anything covered outside of the normal warranty period offered by them which is 30 days I believe. Anything after that without a receipt would go through the manufacturer.
"That's thirty minutes away. I'll be there in ten".~Winston Wolf
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Re: Duckett warranty
[Re: TexasTechliprip]
#8837534
04/17/13 08:39 PM
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Joined: Feb 2008
Posts: 6,776
RiveraTackleCo.
TFF Celebrity
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TFF Celebrity
Joined: Feb 2008
Posts: 6,776 |
Bought a duckett from bass pro 2 years ago, broke it on a fish this past weekend.
I don't have a receipt, how do I get a new one ?
I think it will be on my reward card Before you hack it call Duckett first... (334) 287-0138 then press 1....whoever answers let them know your dilemma...they will take care of it from there....thanks!
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Re: Duckett warranty
[Re: TexasTechliprip]
#8838546
04/18/13 01:03 AM
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Joined: Jan 2011
Posts: 240
craigfish
Outdoorsman
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Outdoorsman
Joined: Jan 2011
Posts: 240 |
have replaced 2 this way. Have 2 more that need replacing. They will take care of you for $15.00.
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Re: Duckett warranty
[Re: TexasTechliprip]
#8838554
04/18/13 01:06 AM
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Joined: May 2012
Posts: 789
redsoxnation
Pro Angler
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Pro Angler
Joined: May 2012
Posts: 789 |
Are you supposed to get some sort of receipt after submitting the warranty card? Just curious , as I submitted mine a couple months ago and haven't heard anything.
Don't mean to hijack your thread .
Thanks
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Re: Duckett warranty
[Re: TexasTechliprip]
#8838966
04/18/13 02:14 AM
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Joined: Jan 2011
Posts: 240
craigfish
Outdoorsman
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Outdoorsman
Joined: Jan 2011
Posts: 240 |
I never submitted a warranty card. Ordered mine from Tackle Warehouse. Broke one on a hook set and one swinging a fish to the boat. Called customer service and told the lady what happened. Cut off the piece of rod and shipped it with the $15.00 money order like she instructed, and they shipped me a new one both times. No problems. They will take care of you.
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Re: Duckett warranty
[Re: redsoxnation]
#8839221
04/18/13 03:01 AM
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Joined: Feb 2008
Posts: 6,776
RiveraTackleCo.
TFF Celebrity
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TFF Celebrity
Joined: Feb 2008
Posts: 6,776 |
Are you supposed to get some sort of receipt after submitting the warranty card? Just curious , as I submitted mine a couple months ago and haven't heard anything.
Don't mean to hijack your thread .
Thanks Gets logged into the database....
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