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Dec 30th, 2023
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 Element 21
#7584062
05/29/12 03:59 PM
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Joined: Jan 2009
Posts: 151
Fishman12
OP
Outdoorsman
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OP
Outdoorsman
Joined: Jan 2009
Posts: 151 |
Does anybody know the element 21 website is. or where to find their warranty information.
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Re: Element 21
[Re: Fishman12]
#7584115
05/29/12 04:10 PM
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Joined: Apr 2008
Posts: 123
ELL75440
Outdoorsman
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Outdoorsman
Joined: Apr 2008
Posts: 123 |
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Re: Element 21
[Re: Fishman12]
#7584302
05/29/12 04:49 PM
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Joined: Mar 2006
Posts: 322
bassnbshane
Angler
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Angler
Joined: Mar 2006
Posts: 322 |
I have been trying to warranty my rod for two months now with no luck the number the website gives you has a recording have left many messages with no responce,anybody else had any better luck
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Re: Element 21
[Re: Fishman12]
#7584379
05/29/12 05:04 PM
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Joined: Dec 2009
Posts: 68
blk-lab
Outdoorsman
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Outdoorsman
Joined: Dec 2009
Posts: 68 |
The last time I sent one in for warrenty I could not get in touch with anyone so I just sent in the cut out section of rod, a check for $35 and my information as it states on the web site. They called me and I got a new rod. They suck as far as trying toget in touch with them or returning a call.
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Re: Element 21
[Re: Fishman12]
#7584381
05/29/12 05:05 PM
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Joined: Apr 2008
Posts: 123
ELL75440
Outdoorsman
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Outdoorsman
Joined: Apr 2008
Posts: 123 |
Sorry e21sports.com just takes you to a dang facebook page.
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Re: Element 21
[Re: Fishman12]
#7584391
05/29/12 05:09 PM
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Joined: Aug 2008
Posts: 374
bholladay
Angler
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Angler
Joined: Aug 2008
Posts: 374 |
Yeah I've tried on and off for about 6 months to get a rod warrantied. I have left a lot of voice-mails and called every number I could find....with no luck. I have about gave up hope...
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Re: Element 21
[Re: Fishman12]
#7584618
05/29/12 06:20 PM
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Joined: Oct 2011
Posts: 3,852
onthebank
TFF Team Angler
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TFF Team Angler
Joined: Oct 2011
Posts: 3,852 |
Call Bass Pro Shops. The customer service reps should have a contact number or at least have access to one as they use it to warranty broken stuff that comes into the store.
"That's thirty minutes away. I'll be there in ten".~Winston Wolf
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Re: Element 21
[Re: Fishman12]
#7587131
05/30/12 10:53 AM
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Joined: Oct 2005
Posts: 223
lancedance
Outdoorsman
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Outdoorsman
Joined: Oct 2005
Posts: 223 |
Best to avoid Carrot Stick, manufactured by e21sports. With all choices out there in the equipment world, there are companies willing to stand behind their products in a consumer friendly way. e21 sports makes it exceeedingly difficult to prosecute a warranty claim. Many better options. Just sayin.
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