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Re: hydrowave help [Re: Ken Starling] #7379285 04/05/12 08:48 PM
Joined: Feb 2010
Posts: 500
B
bassnleon Offline
Pro Angler
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Joined: Feb 2010
Posts: 500
Originally Posted By: Ken Starling
Excellent Customer Service from these guys. thumb


The best out there.


Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: hydrowave help [Re: GeneTX] #7379313 04/05/12 08:57 PM
Joined: Aug 2011
Posts: 306
C
CaliforniaTexan Offline
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Joined: Aug 2011
Posts: 306
Originally Posted By: GeneTX
Give me a shout tomorrow and we will walk through it. We test every unit before it goes out but if there is an issue, consider it solved. Gene (214) 202-1426


I have called Gene at leaset 14 times.

Good stuff


Re: hydrowave help [Re: Quackhead HFD] #7379419 04/05/12 09:19 PM
Joined: Oct 2011
Posts: 101
Q
Quackhead HFD Offline OP
Outdoorsman
OP Offline
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Q
Joined: Oct 2011
Posts: 101
Brandon called me first thing this morning and is doing all he can to help. Getting me a new speaker in the mail today. I even landed a bass while on the phone with him. Me and my 2 buddys put 28 in the boat and left the lake at noon. Imagine what we could have done if my wave was working.... lol thanks for the help Brandon. Ill let u know if the new speaker fixes the problem.



Keep it RIL
Re: hydrowave help [Re: GeneTX] #7380465 04/06/12 02:14 AM
Joined: Feb 2002
Posts: 6,718
The Hag Offline
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Joined: Feb 2002
Posts: 6,718
Originally Posted By: GeneTX
Give me a shout tomorrow and we will walk through it. We test every unit before it goes out but if there is an issue, consider it solved. Gene (214) 202-1426


This gentleman has tornado damage to try and take care of and a huge business to run and still takes the time to make sure their customer service is the best in the industry. You can't ask for more than that from any company!!! Great folks at Hydrowave!!



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Dobyns Rods Staff http://www.dobynsrods.com
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