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Re: POWER TACKLE WARANTY CHANGE? [Re: emorydog] #6540672 08/20/11 05:47 PM
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txwhitetail Offline
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Originally Posted By: emorydog
They (all rod company's) should all have about a 6 month warranty and after that 50% replacement seems about right for the original owner. I would guess all manufacturer defects would be discovered in that timeframe. That way the guy who throws stuff on his rods, uses it to get a frisbee out of the tree, swings fish in the boat without knowing how, lets the dog or kid climb all over them, shut some type of door on them, or snaps it while yanking the rod trying to get a spinnerbait they mis-cast out of the tree might take better care of the rod. I am going to guess at a minimum 85% of warranty is due to misuse. The warrantys for almost all these guys would still be in place if it was not abuse like someone jamming the rod tip down in the water down to a stump trying to get a crankbait unstuck, then pull the tip off and send it in for warranty. That is not warrantable and I would send you a bill for repairs if you pulled the tip off and wanted me to fix it plus shipping and handling. I suspect they should honor the lifetime warranty for those that have supported them from the start, and purchased at full price a new rod up to the point that changed the warranty. I dont think there is anything wrong with a handling fee, and unless that was excluded it should be included. Nice rods, tough as nails and good folks.


Just about like those that post on here about breaking their rod and it being their fault and still taking it back to Academy for replacement. They should be charged with a crime in my opinion. Its a wonder there are any rod warranties at all now days.


Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003
Re: POWER TACKLE WARANTY CHANGE? [Re: TDR2] #6540718 08/20/11 06:05 PM
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Stephen Mills Offline
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Originally Posted By: 65lb Frog
G loomis stopped selling blanks to rod makers


That's shocking. That kind of left 100's of rod companies in the cold.

Re: POWER TACKLE WARANTY CHANGE? [Re: txwhitetail] #6540722 08/20/11 06:07 PM
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I have broke at least ten rods throughout my bass fishing career and 1 was a simple break on a hook set that in the end was determined it was a flaw in the blank. All of them were replaced to me at no charge but I can tell you I deserved one. The rest were broken due to the abuse,accidents, and the stupid things I do. So to me I have eccepted the fact that if I break one its more often my fault and why should the manufacturer owe me a rod because I am a [censored] and broke it.

Re: POWER TACKLE WARANTY CHANGE? [Re: Tiltman] #6540785 08/20/11 06:42 PM
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Fish Killer Offline
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That 85% number is probably low compared to the actual

If it's a true manufacturing/shipping issue it will show up in the first couple of trips


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Re: POWER TACKLE WARANTY CHANGE? [Re: Texas Smoke] #6540868 08/20/11 07:25 PM
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fouzman Offline
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Originally Posted By: Texas Smoke
Originally Posted By: HEAVY SACK (aka Crankinstein)
From Power Tackles website:

Our Full Replacement Policy will be for rods purchased in less than 12 months. The broken rod must be returned to Power Tackle @ 8073 W. Hwy 90, Del Rio, TX 7840, along with an explanation of the damage and a check for $50.00 to cover shipping and handling costs for the replacement. Power Tackle will then determine the damage and you must provide a receipt of purchase to show the date of purchase.

If your rod becomes damaged after the 12 month period, we will offer you a replacement rod equal to the rod damaged for 50% off the msrp.

We do ask that you keep a receipt of your purchase to determine when the rod was sold.


Looks like a pretty good warranty to me.

Don't believe that anyone said it wasn't a good warranty. The issue seems to be that the warranty CHANGED and the rod is not being covered by the warranty that was in place when it was originally purchased.


Smoke, how ya doin' man? I can't expect a rod manufacturer to warranty a 4 or 5 year old rod. Just not right and if that were the case, I don't know if we'd have any too choose from.

Like Killer said, if it's going to fail due to a defect in workmanship, it's going to do so in the first several trips. Every failure thereafter is almost always the result of the blank being bruised in any number of ways, all of which are the fault of the angler. It's just part of fishing with super-lightweight, high modulus rods.

I also agree with JR on the returns to big-box retailers by less than scrupulous anglers. Those guys are largely to blame for the recent changes in warranty policies.

Just my $.02


Coincidence is His way of remaining anonymous.
Re: POWER TACKLE WARANTY CHANGE? [Re: Fish Killer] #6540897 08/20/11 07:32 PM
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Met Tim and Judy at the Falcon Lake Tackle tourney back in April. Very nice people and I would imagine since they make a living in this business that they would go out of their way to have satisfied customers. I have used their rods while fishing with Charles Whited and Charlie Haralson and they can handle the monsters down on Choke and Falcon as good as any other. Unfortunately there are lemons in any product and I suspect that may be your case.
Heres what I would do: First, make sure the warranty was a lifetime warranty when you bought the rod ( should have done that prior to shipping the rod in the first place). Should have something in writing. If so, then call them directly and explain that fact and ask for the warranty that you are due. Im sure they will be happy to honor whatever warranty was in place at the time of your purchase. If the rod blank/handle has changed then that is just part of life. Things change, just like a car from year to year. Good luck.


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Re: POWER TACKLE WARANTY CHANGE? [Re: CENTEX Toad Hunter] #6541449 08/20/11 10:58 PM
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champ 198 Offline
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Heck if I break a rod anymore, I just give it to somone who wants to do the warranty process.

Re: POWER TACKLE WARANTY CHANGE? [Re: fouzman] #6543310 08/21/11 05:25 PM
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Texas Smoke Offline
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Originally Posted By: fouzman
Originally Posted By: Texas Smoke
Originally Posted By: HEAVY SACK (aka Crankinstein)
From Power Tackles website:

Our Full Replacement Policy will be for rods purchased in less than 12 months. The broken rod must be returned to Power Tackle @ 8073 W. Hwy 90, Del Rio, TX 7840, along with an explanation of the damage and a check for $50.00 to cover shipping and handling costs for the replacement. Power Tackle will then determine the damage and you must provide a receipt of purchase to show the date of purchase.

If your rod becomes damaged after the 12 month period, we will offer you a replacement rod equal to the rod damaged for 50% off the msrp.

We do ask that you keep a receipt of your purchase to determine when the rod was sold.


Looks like a pretty good warranty to me.

Don't believe that anyone said it wasn't a good warranty. The issue seems to be that the warranty CHANGED and the rod is not being covered by the warranty that was in place when it was originally purchased.


Smoke, how ya doin' man? I can't expect a rod manufacturer to warranty a 4 or 5 year old rod. Just not right and if that were the case, I don't know if we'd have any too choose from.

Like Killer said, if it's going to fail due to a defect in workmanship, it's going to do so in the first several trips. Every failure thereafter is almost always the result of the blank being bruised in any number of ways, all of which are the fault of the angler. It's just part of fishing with super-lightweight, high modulus rods.

I also agree with JR on the returns to big-box retailers by less than scrupulous anglers. Those guys are largely to blame for the recent changes in warranty policies.

Just my $.02

Doing well man. Yeah, one could go back and forth all day about rod failures and how long it takes for them to happen, etc... but the fact remains that IF there is a lifetime warranty given on something, it should be honored, regardless of how, why and where it was broken.

I'm not disputing anything about rod failure or bogus returns. All I'm saying is that you can't change the rules of the game in the 2nd quarter. If you sold something with a lifetime warranty on it, it needs to be honored. It's as simple as that. I will say that if I bought a rod with a lifetime warranty on it and broke it when it was 5 years old, unlike yourself, I would have no problem in returning it for a new one, because you can be assured that the cost of a replacement was included in the purchase price when I bought it. Sort of like an extended warranty on a car. It's just insurance. Why buy it if you aren't going to use it when you need it ? I've heard that the big compaines figure in 2.4 warranty returns for every rod purchased and they price the rod accordingly. So you are paying for that lifetime warranty on rods. Don't ever doubt that.


And keep in mind that this all may be idle chit chat if the rod was not purchased with a lifetime warranty. I am anxious to hear back from the OP on this topic because I've yet to hear unequivocably that his rod was purchased while they were still offering a lifetime warranty.

Last edited by Texas Smoke; 08/21/11 05:36 PM.
Re: POWER TACKLE WARANTY CHANGE? [Re: Texas Smoke] #6543445 08/21/11 06:06 PM
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jkayser Offline
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i bought my 23 yr old son a power tackle rod for christmas first tourney he set the rod under a cleat and then picked up rod by the handle broke it at the first guide i told him no warranty for being a goober. I called judy and explained what happend and they made me a really good deal on another rod i did not expect a free rod. warranty means defect in manufacturing on their part not a warranty for being a dumb a-- take responsibility for your own mistakes

Re: POWER TACKLE WARANTY CHANGE? [Re: Texas Smoke] #6543551 08/21/11 07:03 PM
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HEAVY SACK (aka Crankinstein) Offline
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Originally Posted By: Texas Smoke
Originally Posted By: HEAVY SACK (aka Crankinstein)
From Power Tackles website:

Our Full Replacement Policy will be for rods purchased in less than 12 months. The broken rod must be returned to Power Tackle @ 8073 W. Hwy 90, Del Rio, TX 7840, along with an explanation of the damage and a check for $50.00 to cover shipping and handling costs for the replacement. Power Tackle will then determine the damage and you must provide a receipt of purchase to show the date of purchase.

If your rod becomes damaged after the 12 month period, we will offer you a replacement rod equal to the rod damaged for 50% off the msrp.

We do ask that you keep a receipt of your purchase to determine when the rod was sold.


Looks like a pretty good warranty to me.

Don't believe that anyone said it wasn't a good warranty. The issue seems to be that the warranty CHANGED and the rod is not being covered by the warranty that was in place when it was originally purchased.


If he's got the Original Warranty card that shows the product has a LIFETIME WARRANTY and his receipt showing date of purchase then it shouldn't be a problem. Otherwise he is SOL and rightfully so.


“What’s good for me may not be good for the weak minded.”
Re: POWER TACKLE WARANTY CHANGE? [Re: jkayser] #6543606 08/21/11 07:27 PM
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elcoyote, esq. Offline
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Originally Posted By: jkayser
i bought my 23 yr old son a power tackle rod for christmas first tourney he set the rod under a cleat and then picked up rod by the handle broke it at the first guide i told him no warranty for being a goober. I called judy and explained what happend and they made me a really good deal on another rod i did not expect a free rod. warranty means defect in manufacturing on their part not a warranty for being a dumb a-- take responsibility for your own mistakes


I'm with you there..... I have about 6 pieces of "yard art" in a flower bed by my front door. 2 custom rods, a Falcon Cara, and a Shimano Cumara went through a gas station car wash in the bed of my truck (did you know that reels can break a mirror on a truck while they are attached to a rod that is spinning at +-300rpm?), another custom rod got closed in a door, and another was broken doing something else dumb (I can't recall what that was), and I didn't even think about trying to get a warranty replacement. I just sucked it up, and scratched the check for new ones. They are now prominently displayed to myself and all who walk through my doors as a reminder to not be a dumba$$. Sometimes it helps, sometimes not so much. I;m fairly certain that I will end up adding to that collection. Heck, with it being so dry, broken rods are about the only thing that looks halfway alive in my flower beds.


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Re: POWER TACKLE WARANTY CHANGE? [Re: Texas Smoke] #6543988 08/21/11 09:42 PM
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emorydog Offline
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Originally Posted By: Texas Smoke
Originally Posted By: fouzman
Originally Posted By: Texas Smoke
Originally Posted By: HEAVY SACK (aka Crankinstein)
From Power Tackles website:

Our Full Replacement Policy will be for rods purchased in less than 12 months. The broken rod must be returned to Power Tackle @ 8073 W. Hwy 90, Del Rio, TX 7840, along with an explanation of the damage and a check for $50.00 to cover shipping and handling costs for the replacement. Power Tackle will then determine the damage and you must provide a receipt of purchase to show the date of purchase.

If your rod becomes damaged after the 12 month period, we will offer you a replacement rod equal to the rod damaged for 50% off the msrp.

We do ask that you keep a receipt of your purchase to determine when the rod was sold.


Looks like a pretty good warranty to me.

Don't believe that anyone said it wasn't a good warranty. The issue seems to be that the warranty CHANGED and the rod is not being covered by the warranty that was in place when it was originally purchased.



... but the fact remains that IF there is a lifetime warranty given on something, it should be honored, regardless of how, why and where it was broken.


are you saying that if someone drove over it with a dump truck and broke it you feel that it should fall under warranty?




weber
Re: POWER TACKLE WARANTY CHANGE? [Re: emorydog] #6544640 08/22/11 01:05 AM
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Texas Smoke Offline
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Weber,

No. If I bought a rod with a lifetime warranty and it broke while I was fishing with it, I would return it for a replacement. If I slam it in a door or a dump truck runs over it or it's broken by any other means that is unrelated to fishing with it, I use them as tomato plant stakes.

My previous post was worded incorrectly.

Re: POWER TACKLE WARANTY CHANGE? [Re: Texas Smoke] #6544751 08/22/11 01:30 AM
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emorydog Offline
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Just checking, because that is how alot of people who buy high end stuff think it should be. Now if it was sold with an unconditional lifetime warranty, then I am with you. I never sent back a Ginsu knife because it broke.


weber
Re: POWER TACKLE WARANTY CHANGE? [Re: emorydog] #6546697 08/22/11 05:19 PM
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I have known Judy and Tim for a number of years and I can say this from experience, they are good people. You won't find a nicer lady than Judy. I've fished with about every high-dollar rod on the planet and PowerTackle has them all beat by far.

I have rods that I still use on a regular basis that I got when they started the company. That's amazing considering how much I fish and how bad I abuse my equipment.

What really sold me on their rods though is that they held up to the abuse Keith and Tim put them through. Once I saw that, I knew they were tough.

I have been fishing with them for about 3 years and the only one that I have broken was when a co-angler in a Stren series made an errant cast with a 1 oz tungsten rig weight and smacked the tip of my football-jig rod with the weight.

I still own and fish with every Powertackle rod I have ever purchased. I've boat-flipped numerous fish up to 9 lbs with these rods and don't even think twice about it anymore.

I got off on a tangent but the main point here is this, they will work with you if you have a problem. I would just give them a call.








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