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Dang Costa's break after 2 days
#6168468
05/10/11 09:24 PM
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Joined: Oct 2008
Posts: 169
stdreb27
OP
Outdoorsman
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OP
Outdoorsman
Joined: Oct 2008
Posts: 169 |
So, I picked up some Costa's Saturday. Wore em in my car to work on Monday, I've never even worn them outside, then put them back in the case and leave em in the glove box, then this morning I'm greeted with this. So I call up the "great" local store were I picked em up. Roy's Bait and Tackle. And they say, even though I only purchased these on Saturday. I've gotta go to Costa. And those jokers want me to pay to ship them, and 12 bucks for them to just look at them. And basically imply that any lens crack is not covered under their "lifetime warranty." So basically I guess I'm a sucker, drop all that money, and the tackle store, or Costa basically say, tough [censored]. I guess I'll have to fork over even more money to get them to even look at them. Great 
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Re: Dang Costa's break after 2 days
[Re: stdreb27]
#6168827
05/10/11 10:40 PM
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Joined: Apr 2003
Posts: 460
Mxbubs
Angler
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Angler
Joined: Apr 2003
Posts: 460 |
I no longer use Costas because they have never held up for me..
Lots of sweat and saltwater fishing, all the glued on pieces come off...
Features "Bullcrap Technology" as seen on TV!
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Re: Dang Costa's break after 2 days
[Re: Mxbubs]
#6169503
05/11/11 01:05 AM
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Joined: Apr 2010
Posts: 27,618
patriot07
TFF Guru
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TFF Guru
Joined: Apr 2010
Posts: 27,618 |
That sucks! I've always used the $15 pairs at wal-mart and and they've never done that!
Life can only be understood backwards; but it must be lived forwards. - Soren Kierkegaard
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Re: Dang Costa's break after 2 days
[Re: patriot07]
#6170133
05/11/11 03:07 AM
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Joined: Oct 2008
Posts: 169
stdreb27
OP
Outdoorsman
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OP
Outdoorsman
Joined: Oct 2008
Posts: 169 |
yeah, no joke. Me too, but I'd decided it was time to protect my eyes better.
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Re: Dang Costa's break after 2 days
[Re: stdreb27]
#6172891
05/11/11 08:20 PM
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Joined: Mar 2009
Posts: 431
Andrew Winkle
Angler
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Angler
Joined: Mar 2009
Posts: 431 |
This suprises me. I just sent back a pair of Fathom's that I bought in '08 because the "soft rubber" on the temples started coming off. I expected them to charge me something to change them out, on top of the $12.95 s&h fee, due to normal wear and tear, but they didn't. Repaired in less than a week after they received them and sent back. Sucks to hear that not everyone has had the same experience I have.
AW
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Re: Dang Costa's break after 2 days
[Re: stdreb27]
#6173698
05/11/11 11:03 PM
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Joined: Aug 2005
Posts: 3,208
MrG
TFF Team Angler
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TFF Team Angler
Joined: Aug 2005
Posts: 3,208 |
And basically imply that any lens crack is not covered under their "lifetime warranty."
So basically I guess I'm a sucker, drop all that money, and the tackle store, or Costa basically say, tough [censored].
I don't know jack about Roy's but have you actually talked to Costa? My experience over the last 15 years is very different.
Chief net thrower for Team Sharc Bait 2011 TSA Team of the Year. 
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Re: Dang Costa's break after 2 days
[Re: MrG]
#6174772
05/12/11 03:35 AM
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Joined: Jun 2007
Posts: 209
s1rGr1nG0
Outdoorsman
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Outdoorsman
Joined: Jun 2007
Posts: 209 |
Why $12 for shipping? Can't you just go to the post office and get one of those $7 flat rate boxes to ship it in?
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Re: Dang Costa's break after 2 days
[Re: s1rGr1nG0]
#6175030
05/12/11 05:03 AM
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Joined: Jul 2007
Posts: 727
Bowhunterman
Pro Angler
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Pro Angler
Joined: Jul 2007
Posts: 727 |
Why $12 for shipping? Can't you just go to the post office and get one of those $7 flat rate boxes to ship it in? Or why not save all your money, and walk in to the Academy Customer Service desk and exchange them for a new pair. No questions asked.
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Re: Dang Costa's break after 2 days
[Re: Bowhunterman]
#6175604
05/12/11 01:49 PM
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Joined: Oct 2008
Posts: 169
stdreb27
OP
Outdoorsman
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OP
Outdoorsman
Joined: Oct 2008
Posts: 169 |
lol, because I didn't buy them at Academy. Academy has always treated me right, so no point in screwing with em, quite yet. But Costa's charges 12 bucks to just look at the glasses. (I got them to say they wouldn't charge me, when I called again) we'll see how it goes...
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Re: Dang Costa's break after 2 days
[Re: Bowhunterman]
#6175624
05/12/11 01:53 PM
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Joined: Oct 2003
Posts: 2,006
ShawnT
Extreme Angler
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Extreme Angler
Joined: Oct 2003
Posts: 2,006 |
Why $12 for shipping? Can't you just go to the post office and get one of those $7 flat rate boxes to ship it in? Or why not save all your money, and walk in to the Academy Customer Service desk and exchange them for a new pair. No questions asked. Academy will not accept returns on Costas. Its one of the only items I know of in the store that has a no return policy. I tried several Academy's when I broke mine and they would not accept them.
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Re: Dang Costa's break after 2 days
[Re: ShawnT]
#6179328
05/13/11 04:51 AM
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Joined: Jul 2007
Posts: 727
Bowhunterman
Pro Angler
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Pro Angler
Joined: Jul 2007
Posts: 727 |
The Longview store will warranty Costas with no questions asked. I know, I've seen them do it.
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Re: Dang Costa's break after 2 days
[Re: Bowhunterman]
#6236178
05/27/11 06:28 PM
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Joined: Oct 2008
Posts: 169
stdreb27
OP
Outdoorsman
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OP
Outdoorsman
Joined: Oct 2008
Posts: 169 |
well, good news, they sent me an email saying they were going to fix em, and didn't ask for money.
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Re: Dang Costa's break after 2 days
[Re: stdreb27]
#6241010
05/29/11 05:17 PM
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Joined: May 2010
Posts: 3,494
Chad711
TFF Team Angler
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TFF Team Angler
Joined: May 2010
Posts: 3,494 |
That's good but why didn't the tackle shop take them back?
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Re: Dang Costa's break after 2 days
[Re: Chad711]
#6244887
05/31/11 01:53 AM
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Joined: Aug 2009
Posts: 147
csc76
Outdoorsman
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Outdoorsman
Joined: Aug 2009
Posts: 147 |
they got me twice for repairs in 1 year.
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