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Humminbird Customer Service #5438688 10/22/10 06:37 PM
Joined: Jun 2007
Posts: 502
O
olefolks Offline OP
Pro Angler
OP Offline
Pro Angler
O
Joined: Jun 2007
Posts: 502
On 10/16 I sent a transducer to Humminbird for an exchange. They received the transducer on 10/19 and today I received the exchange transducer. Six days including a weekend. That is dang good service in my book. cheers

Re: Humminbird Customer Service [Re: olefolks] #5439761 10/22/10 11:43 PM
Joined: Feb 2005
Posts: 538
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Flattman Offline
Pro Angler
Offline
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Joined: Feb 2005
Posts: 538
I'm glad to hear that HB took care of your problem in quick order and that you are pleased with their service. I have been very pleased with my HB798SI since I purchased it.

Ron


In the beginning was the Word, and the Word was with God, and the Word was God. John 1:1

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Re: Humminbird Customer Service [Re: Flattman] #5443112 10/24/10 12:30 AM
Joined: Feb 2010
Posts: 12,258
shut-up-and-fish Offline
TFF Guru
Offline
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Joined: Feb 2010
Posts: 12,258
Humminbirds C/S is super....(i.e) if you buy a new unit it comes with a transome transducer. If you want a trolling motor transducer you can send in your transome transducer and they will simply exchange it.


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Re: Humminbird Customer Service [Re: shut-up-and-fish] #5443493 10/24/10 03:26 AM
Joined: May 2005
Posts: 4,582
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ChampionDon (SkeeterDon) Offline
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Joined: May 2005
Posts: 4,582
that is customer service right there thumb


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Re: Humminbird Customer Service [Re: ChampionDon (SkeeterDon)] #5444140 10/24/10 03:07 PM
Joined: Jun 2007
Posts: 502
O
olefolks Offline OP
Pro Angler
OP Offline
Pro Angler
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Joined: Jun 2007
Posts: 502
At no charge!!!!

Re: Humminbird Customer Service [Re: olefolks] #5446688 10/25/10 12:42 PM
Joined: Nov 2008
Posts: 1,935
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Spud--Cattin Around Adventures Offline
Extreme Angler
Offline
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S
Joined: Nov 2008
Posts: 1,935
I purchased an 1197, after several recommendations I installed a high speed transducer on transom and raised my side imaging transducer up about 3 inches (aluminum boat). My high speed failed me weekend of 10/16, called monday (th 18th) and recieved replacement transducer on wednesday! Man they take care of their customers.


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Re: Humminbird Customer Service [Re: Spud--Cattin Around Adventures] #5448262 10/25/10 08:50 PM
Joined: Feb 2010
Posts: 306
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FX Dreamweaver Offline
Angler
Offline
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Joined: Feb 2010
Posts: 306
Glad to hear about their service. After my experience today with Lowrance,my next rig will have straight Bird units!

Re: Humminbird Customer Service [Re: FX Dreamweaver] #5448268 10/25/10 08:51 PM
Joined: Feb 2003
Posts: 55,496
SkeeterRonnie Offline
Super Freak
Offline
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Joined: Feb 2003
Posts: 55,496
Originally Posted By: XZ Dreamweaver
Glad to hear about their service. After my experience today with Lowrance,my next rig will have straight Bird units!


eeks

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