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If you are renewing a policy please read this! #5302166 09/14/10 03:32 AM
Joined: Sep 2007
Posts: 172
R
Ready Aim Fire Offline OP
Outdoorsman
OP Offline
Outdoorsman
R
Joined: Sep 2007
Posts: 172
Sunday the 5th of Sept, I was unfortunate enough to hit a stump in the boat lane(Dale Creek)doing about 40 mph. When we got back to the boat ramp we immediately noticed visible damage to the fiberglass area on the rear pad of our Skeeter ZX 225. We also noticed a vibration when we tried to get on plane. On Monday the 6th, Labor Day, I called Bob Luellen (World Wide Marine) and left a message for him. I also called American Modern Insurance and started a claim.

On Tuesday, I spoke with Bob via telephone and he advised me to take the boat to whatever place I felt comfortable taking it to get it worked on. I have great luck with Rockwall Marine, so on Wednesday the 7th I dropped the boat off. By the time I got there, Bob had already called and spoke with Tommy Yetts. I had spoken with Bob about wanting to fish the Mad Dog Moore bass tournament that was on the 11th at Fork. By Thursday the 8th, the adjuster had been out, written a estimate, cut a check and work was already started on the motor. ( I bent the prop shaft) I picked the boat up on Friday morning and fished the tourney on Sat.

NOW, that is great customer service. I am taking the boat back on Wed to get the fiberglass fixed. So thank you Bob Luellen, Tommy Yetts (who fished the tourney also, and my adjuster David Flanagan!!!!





Re: If you are renewing a policy please read this! [Re: Ready Aim Fire] #5302269 09/14/10 04:19 AM
Joined: Sep 2004
Posts: 32,019
JustWingem Offline
Gentleman Jack
Offline
Gentleman Jack
Joined: Sep 2004
Posts: 32,019
Bob is the man!! flehan


DON'T GET CONFUSED BETWEEN MY PERSONALITY AND MY ATTITUDE. MY PERSONALITY IS WHO I AM...MY ATTITUDE DEPENDS ON WHO YOU ARE
Re: If you are renewing a policy please read this! [Re: JustWingem] #5318889 09/18/10 10:46 PM
Joined: Apr 2005
Posts: 45,723
Big Red 12 Offline
TFF Guru
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TFF Guru
Joined: Apr 2005
Posts: 45,723
Great work.

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