Does anyone have a phone number for Lei-extras. I want to check on an order status and only find email address on their site. I would like to call rather than wait a few more days for an email response.

Thanks

I think it is the same as Lowrance customer service.

I had an issue with an order taking forever ot be processed and sent, and when I sent them an email (at 7 or 8pm one night) I got an immediate response that my order had been shipped. This was ~7 days after I placed it, and the package showed up 2 days later. Anyways, what I'm trying to say is you might send them an email while looking for the phone number, it might help.

They are the worst company when it comes to fishing equiptment that i have ever dealt with

I sent an email to LEI. Also sent one to louis.chemi@navico.com. He is suppose to be head of Customer Service for Lowrance. Since LEI is owned by Lowrance thought I would contact him. When Lowrance had the issues with Linda Colt several months ago, Louis was trying to assure everyone about the improvements that would be made in customer service. I called Lowrance and seems like you are no longer able to contact LEI by phone. That does not sound like any type of improvement in customer service to me.

Google search returned this:

Private Subsidiary, Headquarters Location
12000 E Skelly Dr., Tulsa, OK 74128-2800, United States
(800)324-0045, (918)437-6881, (918)234-1705 fax, http://www.lei-extras.com

Also several forum topics where it seems the phones are rarely answered.

source

G GLE Who would of ever thought to do that?

Thanks, I had already tried the 800 number. That is where I found out that apparently LEI no longer accepts phone calls. Guess I will just have to wait for email response.

Correct LEI is currently not accepting calls. I ordered a part from them and I was getting timely responses through email. That being said, It took 1.5 or 2 weeks for my order to finally ship to me.

Not accepting calls?? How the hell does a service company not accept phone calls??

And you wonder why the parent company is having so much trouble. Customer Service has gone to SH*$ now adays and its going to come back to the companys that dont take care of their buisness.

Not accepting calls?!?!?!? What the $%#@ is that all about? I've given those people a lot of my money.

It has become more and more apparent to me that companies DON'T want to talk to people. They wany you to e-mail them if you have a question and if you need a product, they want you to order online. I hate those stupid FAQ lists that never answer the question you have!

I am sick of lowrance. I even had a guy at one of the big tackle stores tell me they are not stnding behing their stuff.I went through the same thing with them about ordering.