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Rockwall Marine - Good Service Story!
#4923813
05/31/10 02:09 PM
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Joined: Oct 2004
Posts: 658
C.
OP
Pro Angler
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OP
Pro Angler
Joined: Oct 2004
Posts: 658 |
Seems like these days poor service is a frequent topic of conversation so thought I'd post a good service story!
This past Wednesday three of us went to Lake Fork for 5 days of fishing. Mid-morning on the first day, my 250 ProXS started missing and lost a good bit of power. We loaded the boat onto the trailer and took it to a local service shop. We explained our situation and asked if they could look at it quickly. Their response was "leave it with us and MAYBE we can get to it this afternoon".
At that point, I called Tommy Yetts at Rockwall Marine (~40 miles away) and explained our situation to him. He said "bring it in and we'll get right on it", so we made the drive to Rockwall. 20 minutes later, after replacing an ignition coil under warranty, we were on the way back to the lake to resume our fishing. Tommy had put a priority on getting our problem resolved. Thanks a million Tommy!
Anyone in the DFW area that needs boat service consider Rockwall Marine - they will treat you right!
C.
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