A few weeks ago a YEE HAW pulled out onto the highway and broadsided my boat. We just happened to have the same insurance company.

It did 10' of cap damage to the port side, knocked the fender down and ruined 2 tires as well as ripping rivets from the cap and side. They dinked around for a couple of weeks waiting for her to call them and she didn't and wouldn't return their calls.

I had to get a new ins. agent and have the highway patrol call the regional ins office to get them off center. I later found that the starboard side had damage which had to be from the collision but they won't fix it. They sent an adjuster who didn't even know what a boat cap was.

I don't know what to do except drop my 7 policies and find a new ins. company.

Call a supervisor and ask for another adjuster who knows boats. Contact your agent and get them involved. Keep after them till they adjust your claim properly.

adjusters are hired by the insurance companies. ask for a new adjuster, and tell them your discontent. WIthout the customers complaints, they will never know the adjusters are underqualified(some tell stories just to get the job as an adjuster)

My new agent has just called and said that he had a boat knowledgeable guy who will call the glass shop and talk to Kelly P. who knows Champion boats inside and out.

Maybe, maybe, maybe.

YOu NEED Karen at State Farm.

Just who is Karen at State Farm anyway???

A State Farm agent located in Richardson Texas.

Can someone tell me how an agent in TX can help me with this situation? Does she have special pull with auto claims?

I guess bobcat1 can tell you...

Contact Karen at
Street Address:
660 West Campbell Road
Suite 100
Richardson, TX 75080-3301

Phone: (972) 231-1988
Fax: (972) 231-1986

Office Hours:
Mon-Fri 9:00am to 5:00pm
Evenings & Saturdays by Appt

She will help if she can.

Get it fixed, take it out to the lake and sink it. Call them back and say it sunk becuase they did not fix everything.

Get a new boat......

I'll do that if you will give me $35,000 above my replacement value.

i dont think karen wants to walk in on this claim since its already been started. SOunds like your agent has got a grip on it, by finding an adjuster with boat experience. if you need anything let me know and I will talk to Karen, if need be.

I hate to answer a question with another question, but here goes. Who was at fault in the accident? If it was the pther party, then you need to sue the driver of the other vehicle. This will do several things. The most important, is it will get the insurance company to move forward. At the same time file a claim against your boat insurance for the repairs and if they dont pay for the repairs within 30 days of filing the claim, sue them under Deceptive Trade Practices Act. This will cause your boat inssurance company to subrogate against the driver of the other vehicle provided they were at fault. Good luck!

always remember... the squeaky wheel gets the grease. call em everyday and squeak