yeah its hard sometime to find good service when dealing with boat dealers. i have had my round and rounds with dusty rhodes in tyler. not as much as the company but the big guy behind the counter that always felt the need to talk down to me. now i drive to longview to get my parts.

the stress and anger of having your boat down in teh first place is hard enough, let alone any other service issues you run into. I feel your pain. been there with a local company. Now I have found one I have 110% faith in.

Several things everyone needs is a good doctor, good auto mechanic, and a good boat dealer they can trust. Oh, and a good wife that lets them fish as often as they like. I have them all thankfully.

Since we are talking about BAD DEALERS....never, never, and I MEAN NEVER DO BUSINESS with I-45 SALES just outside of Ennis. Bought was I thought was a new Nitro and turned out to be used. Boat ran like SH!7 so I took it to BPS and they informed me that those IDIOTS filled the gas tank with oil

So if you do business with them you ....well i will just leave my comments to myself.

Wow, that is incredible. Know where not to take something.

You handled that better than I would have. Sorry to hear you had to go through all of that to get something that minor fixed. I purchased my boat from Waypoint Marine, they are top notch in ever aspect of boat sales & service.

I would definitely notify Mercury about what they tried to pull, and what you went through. I would send a letter to as high up a person on the totem pole as possible. That is disgusting. I hate rip off artists.

I agree with KelKay about reporting them to Mercury. If they are an authorized dealer for Mercury they need to know about these things that happens. There reputation is put on the line every time someone takes a motor to one of ther dealers. And the only way they can know about things like this is if people report any kind of trouble or problems they had with one of there support dealers.