Hey LTF since you have an HDS live try this first if you haven`t already.Go to the Lowrance web site and click on the help & support tab,look for software updates & click there ,Under downloads click and scroll down , find your product (HDS Live) and click on it. The latest update for your unit 25.1. As for the card I don`t think there`s any more support for it after 4 years. I could be wrong but I think you`ll just have to purchase an upgrade like c-map + . I have an HDS12 and i hardly ever use my navionics chart source since I upgraded to the C-,maps card.

You may want to check youtube and see if there is a video on this issue.