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Re: Unpleasant Experience at the Repair Shop [Re: gclark] #1445300 07/11/07 06:14 PM
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DuckMan Cometh Offline OP
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Opti sent me a message early this morning. From his message it was pretty obvious that he is a professional who cares about the work that he does.

I just now responded to his message, so that is where we stand right now.

Re: Unpleasant Experience at the Repair Shop [Re: DuckMan Cometh] #1445337 07/11/07 06:23 PM
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Scagnetti Online Content
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Another thread as to why I will never own a boat.


[Linked Image]

Re: Unpleasant Experience at the Repair Shop [Re: DuckMan Cometh] #1445416 07/11/07 06:38 PM
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spanky's Offline
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I think before anyone starts bashing someone all the facts need to be stated...I have known opti a long time and he is very carefull with the work he does ...Going back over it not once but several times to make sure its right...But every one is human espically working in the heat your beat by the end of the day and sometimes you miss something...your only human everyone makes mistakes...And opti aint no CROOK...DOES EVERYONE REMEMBER ALL THE FREE ADVICE HE GIVES OUT ON THIS FORUM...SOME OF THIS ADVICE HE GIVES OUT FOR FREE IS VERY COMPLICATED AND WOULD RUN INTO THOUSANDS OF DOLLARS IF PEOPLE DIDNT GET THIS FREE ADVICE FROM OPTI...DONT GET TO HERE ALL THOSE PRAISES THOUGH...JUST LET SOMEONE MAKE A MISTAKE NO TRIAL OR JURY JUST HURRY UP AND HANGEM..I talked to opti awhile ago im carpeting a ranger boat same year model as the one he has 1991 ..I didnt now how to take bench seat out i had already spent 3 hours trying to figure it out...GUESS WHAT OPTI HAD ALREADY BEEN THROUGH THIS WITH HIS BOAT NOT GOING TO TELL HOW LONG IT TOOK HIM TO FIGURE IT OUT LOL..BUT HE TOLD ME IN A FEW MINUTES HOW TO TAKE SEAT OUT...THANKS FOR THE HELP OPTI AND ALL THE OTHER TIMES...Spanky's


spankysboatrepair@yahoo.com
(817)475-4539
Re: Unpleasant Experience at the Repair Shop [Re: Scagnetti] #1445429 07/11/07 06:40 PM
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LL Offline
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Opti has the golden touch with my boat. Everytime he touches it...it runs great! cheers


Re: Unpleasant Experience at the Repair Shop [Re: LL] #1445592 07/11/07 07:22 PM
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sooners Offline
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I would be willing to bet just about everyone on this forum
that has owned a boat or numerous boats has had a problem
with a dealer or a mechanic. It's the samething at the car
dealerships soemtimes thing's work out the way you think
they are suppost to sometimes they don't work out like we
think they should. That being said I think they will try
to make thing's right for the guy.

Re: Unpleasant Experience at the Repair Shop [Re: 2-stroke] #1445607 07/11/07 07:28 PM
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spanky's Offline
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They new it wasnt getting spark because you check this along with a compression test..Most good marine shops do this...aka opti at northtexas...No need to put sterring cables on a motor that wont run or has bad compreesion...Hard to check the water pump to after its installed if motor wont run...Compression test and check spark looks like opti was doing the basic checks..He found a problem and fixed it...Bet theres nothing wrong with the way motor runs...


spankysboatrepair@yahoo.com
(817)475-4539
Re: Unpleasant Experience at the Repair Shop [Re: spanky's] #1445677 07/11/07 07:51 PM
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SNAKEBIT Offline
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maybe things have changed since Opti got there. my issues were in oct and nov of last year.
you can take a boat to who ever ya want,but i would never feel comfortable after the incompetant way my issues were handled.
ended up costing me a new powerhead.
things change,and hopefully for the best.


I love the smell of 2 stroke in the morning !!!

Re: Unpleasant Experience at the Repair Shop [Re: OPTI] #1445682 07/11/07 07:54 PM
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"Da" NITRO Offline
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Originally Posted By: opti
Ok guys apperently yall have figured it out yea I did the work and I have already IM the gentleman on getting it back to me and solving this problem I take full responsblity for this and it was very bad oversight on my part If you talk to many people I'am 99.9% anal when it comes to my work and comebacks piss me of even more than it does the customer If I was crook or a person that didnt give a sh#%$t about his work and rep then I would not still be in this business for over 20 years All I can say is I'am sorry to Mr Duck Iam a very good technician but Iam also human and humans make mistakes. As for
the work that was done He brought the the boat in for a cable and waterpump before doing this work I do my normal pre inspection like compression and run engine The engine is a early 80 85 hp merc and it was only firing on 3 cylinders so needed a switchbox Trim did not work at all it was full of water and trash rebuilt and clean hydralic system but still didny function pump would run but no up or down thats when he was told he needed a new trim motor and pump install new pump all good the reason for the thottle cable popping of is I overlooked tightening the jam nut My fault and on the trim going up the remote trim switch must have gotten water in it from all of the rain. Thats all I have to say about this matter as for others that mention in so many words I do what say I do and dont half [censored] any work I do I've been here at NTM for 3 mounths and for everything that happened before that I have no control over that but I can control what goes out of here when comes to a outboard.....OPTI


Now this is a rarity. The man made a mistake and is living up to it and by the sounds of it, he doesn't make very many of them. Though I do all of my own service, you can bet I will take my boat to opti if it's something over my head. Kudos to you opti.


Re: Unpleasant Experience at the Repair Shop [Re: spanky's] #1445693 07/11/07 07:57 PM
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I didn't trash anyone. All i was saying is he had a problem. Opti stepped up and is trying to resolve the problems that he is having.


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Re: Unpleasant Experience at the Repair Shop [Re: gclark] #1445827 07/11/07 08:39 PM
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DuckMan Cometh Offline OP
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Originally Posted By: gclark
By the way, I was at Arlington Saturday, were you the guy on the ramp backed in the water with his motor cowl off?


Its quite possible. It was about the time that huge pontoon boat came in.

Re: Unpleasant Experience at the Repair Shop [Re: OPTI] #1446099 07/11/07 11:04 PM
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91cajun Offline
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Originally Posted By: opti
Ok guys apperently yall have figured it out yea I did the work and I have already IM the gentleman on getting it back to me and solving this problem I take full responsblity for this and it was very bad oversight on my part If you talk to many people I'am 99.9% anal when it comes to my work and comebacks piss me of even more than it does the customer If I was crook or a person that didnt give a sh#%$t about his work and rep then I would not still be in this business for over 20 years All I can say is I'am sorry to Mr Duck Iam a very good technician but Iam also human and humans make mistakes. As for the work that was done He brought the the boat in for a cable and waterpump before doing this work I do my normal pre inspection like compression and run engine The engine is a early 80 85 hp merc and it was only firing on 3 cylinders so needed a switchbox Trim did not work at all it was full of water and trash rebuilt and clean hydralic system but still didny function pump would run but no up or down thats when he was told he needed a new trim motor and pump install new pump all good the reason for the thottle cable popping of is I overlooked tightening the jam nut My fault and on the trim going up the remote trim switch must have gotten water in it from all of the rain. Thats all I have to say about this matter as for others that mention in so many words I do what say I do and dont half [censored] any work I do I've been here at NTM for 3 mounths and for everything that happened before that I have no control over that but I can control what goes out of here when comes to a outboard.....OPTI


I knew the eeks I put a few posts back was for a reason. I think we are showing the power and value of this forum. Glad to hear this is getting taken care of. thumb


91 Cajun, Johnson 115
Re: Unpleasant Experience at the Repair Shop [Re: 91cajun] #1446208 07/11/07 11:52 PM
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What are you showing???Everybody makes mistakes...Opti is not taken care of this because of this forum ...Hes taken care of it because he cares about the work he does and also because hes an honest person..From talking to opti we could write a book about the stuff we have worked on that other shops have really screwd people on..Probally the best merc tech in texas....


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