get your salesmans email address, and list all the problems you are having, do not take verbal agreements and always follow conversations with an email to the email trail you have going with "per our conversation"... this way when your patience is worn thin to the point of needing an attorney get involved you have a documented history to fall back on. Not to mention as a new owner your going to get a survey(s) take them and don't be nice and polite, tell it how it is, the cheap suits at corporate take them serious... good luck !

No one sets the bar very high for Tracker products. It's just the nature of the beast.

How can a z19 cost that much? A fully loaded z21xl cost 72k…

https://www.nitro.com/bass/z21-xl-pro.html

A z19 pro…..59k. https://www.nitro.com/bass/z19-pro.html

Either way stinks to have problems- but all new boats do. Everyone raves about bass cat customer service- well they wouldn’t need customer service if the boats never had issues with quality control.

The Millennials have arrived. QC is gone. It's all about the paycheck and what time they get off work.

That was the another thing that discouraged me rom buying a Nitro. If you print the list of standard features and then compare that; say to a Skeetet, Bass Cat, Phoenix, etc., you realize the base Nitro has the cheapest of everything on it. If you upgrade to what most of the other manufacturers install on their boats as base equipment the price goes up equal to what the otherts cost.

What time is lunch?

Exactly!

This combined with using the cheapest components you can put on the boat and manufacture trailer from gives you what this gentlemen is currently experiencing. Looking at the way this situation has gone; if I were to buy a Nitro, I think I'd rather just have them ship it to my home in parts and let me assemble it myself.

My wife and I just bought a new Skeeter. For the first time my wife wanted to go to Bass pro to go look at new boats. I told her no thanks. however, a little later I was there and she accepted the fact they where up selling big time. we talk later and said we should buy a Skeeter.

I was curious to see if the O.P. has been taken care of, and If you were satisfied with the outcome. After writing this I am going to go out to the barn and hug my Phoenix.

Bought a brand new Tracker PT 195 TXW in 2020. Had to upsize the recessed tray due to the pedal on my Tour Pro not fitting the factory one. Had to square up the hole they had slightly off centered, not that big a deal but they just dropped all the carpet trimmings and several stripped screws under the front deck. The boat had vinyl and it too was buckling around screw heads that felt to be raised as if they werent tightened all the way or backing out of the deck. The carpet had to come from the compartments as the floor and decks were vinyl. Previous boat was an aluminum FLW Ranger and it had excellent fit and finish. Makes me wonder how bad they are ruining Ranger. Sold the boat already, bought an older Viper with 27 YO carpet that is money.