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Dec 30th, 2023
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 Customer Service…Not
#14360379
05/05/22 03:20 AM
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Joined: Jan 2003
Posts: 83,281
Pilothawk
OP
Pumpkin Head
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OP
Pumpkin Head
Joined: Jan 2003
Posts: 83,281 |
Spent about $300 last year to get my Honda generator working. Used it last month during power outage.
Could not get it to start today. Pulled that cord every way I could. Nothing…
I need to charge batteries on little boat…so off to Lowes. Knew I was in trouble when just inside the door was a senior with his golden…told me he is waiting on an employee to help him.
I make my way to the few gens they have. They have a metal bar holding gens in place….now I really need help. I explore the area…no employees. After several minutes…I go to customer service to ask for help. They made the announcement. I wait a few more…back to customer service. This time, I pick up a chaise….drag it back to where the generators are. Sit down, wait it out. Cap pulled low, aisle blocked. After 45 mins or so, back to customer service. This time the lady from customer service attempted to help…she saw the older guy who works in the power equipment. She tells him I have questions….his reply,”I did not know we sell generators.”
Best line of day…the customer service lady said, “This would be a great place for a hardware store.”
KANSAS JAYHAWK BASKETBALL - Where tradition comes from ![[Linked Image]](http://www.funstuff.ku.edu/ui/images/buddyicons/1943jayhawk.gif) 2008 NATIONAL BASKETBALL CHAMPIONS-ORANGE BOWL CHAMPIONS 2008 52 Conf Champs /5 Nat'l Champs
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Re: Customer Service…Not
[Re: Pilothawk]
#14360386
05/05/22 03:49 AM
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Joined: Aug 2004
Posts: 4,513
Duke 22
TFF Team Angler
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TFF Team Angler
Joined: Aug 2004
Posts: 4,513 |
Reason #2,456,433 that Lowes sucks.
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Re: Customer Service…Not
[Re: Pilothawk]
#14360621
05/05/22 01:57 PM
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Joined: Aug 2021
Posts: 4,867
Flip Flop Fisher
TFF Team Angler
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TFF Team Angler
Joined: Aug 2021
Posts: 4,867 |
Spent about $300 last year to get my Honda generator working. Used it last month during power outage.
Could not get it to start today. Pulled that cord every way I could. Nothing…
I need to charge batteries on little boat…so off to Lowes. Knew I was in trouble when just inside the door was a senior with his golden…told me he is waiting on an employee to help him.
I make my way to the few gens they have. They have a metal bar holding gens in place….now I really need help. I explore the area…no employees. After several minutes…I go to customer service to ask for help. They made the announcement. I wait a few more…back to customer service. This time, I pick up a chaise….drag it back to where the generators are. Sit down, wait it out. Cap pulled low, aisle blocked. After 45 mins or so, back to customer service. This time the lady from customer service attempted to help…she saw the older guy who works in the power equipment. She tells him I have questions….his reply,”I did not know we sell generators.”
Best line of day…the customer service lady said, “This would be a great place for a hardware store.”
congrats for having that kind of time to wait
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Re: Customer Service…Not
[Re: Pilothawk]
#14360644
05/05/22 02:13 PM
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Joined: Sep 2008
Posts: 121,172
hopalong
Pescador Loco
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Pescador Loco
Joined: Sep 2008
Posts: 121,172 |
did you try some starting fluid?
put some seafoam or stabil in the gas.
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Re: Customer Service…Not
[Re: Pilothawk]
#14360651
05/05/22 02:21 PM
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Joined: Mar 2010
Posts: 25,890
T Bird
TFF Guru
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TFF Guru
Joined: Mar 2010
Posts: 25,890 |
Air, spark, or fuel. Easy to troubleshoot.
Okie by birth, Texan by choice. ![[Linked Image]](https://texasfishingforum.com/forums/pics/userpics/2021/01/full-47849-80883-111.jpg) USAF "Thunderbirds" Alumni 1985-1989
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Re: Customer Service…Not
[Re: Pilothawk]
#14360662
05/05/22 02:30 PM
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Joined: Dec 2011
Posts: 2,574
JCBYEN
Extreme Angler
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Extreme Angler
Joined: Dec 2011
Posts: 2,574 |
Low oil will also cause a no start. Customer Service lady was funny...in a sad way.
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Re: Customer Service…Not
[Re: Pilothawk]
#14360673
05/05/22 02:42 PM
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Joined: Jan 2010
Posts: 19,890
Emit R Detsaw
TFF Guru
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TFF Guru
Joined: Jan 2010
Posts: 19,890 |
Lowes has gone downhill a lot since they got their new CEO, from JC Penny's.
May you be treated the way you treat other people, today and everyday!
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Re: Customer Service…Not
[Re: Pilothawk]
#14360674
05/05/22 02:45 PM
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Joined: Jan 2005
Posts: 119,965
TexDawg
Top Dawg
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Top Dawg
Joined: Jan 2005
Posts: 119,965 |
Really difficult to get decent service anywhere, occasionally I am surprised by helpful employees, but not often
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Re: Customer Service…Not
[Re: Pilothawk]
#14360685
05/05/22 02:50 PM
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Joined: Jul 2007
Posts: 50,942
Trickster
Super Freak
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Super Freak
Joined: Jul 2007
Posts: 50,942 |
The Loews I go to has helpful employees.
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Re: Customer Service…Not
[Re: Pilothawk]
#14360691
05/05/22 02:53 PM
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Joined: Nov 2003
Posts: 6,774
Holzer
TFF Celebrity
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TFF Celebrity
Joined: Nov 2003
Posts: 6,774 |
I attempted a visit to Home Depot yesterday. Result, I will just find what I need online, purchase there, and pick up at the same store I was at but couldn't find a sole who could help me.
Holzer My pic is gone 
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Re: Customer Service…Not
[Re: Holzer]
#14360696
05/05/22 02:58 PM
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Joined: Jan 2010
Posts: 19,890
Emit R Detsaw
TFF Guru
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TFF Guru
Joined: Jan 2010
Posts: 19,890 |
I attempted a visit to Home Depot yesterday. Result, I will just find what I need online, purchase there, and pick up at the same store I was at but couldn't find a sole who could help me. That reminded me of a funny Lowes experience several years back. Lowes off 1604 on the west side of San Antonio, went in to find some items. Guy helping me was very knowledgeable. When I told him what I was looking for, he told me to go across 1604 to the Home Depot to buy it because Lowes didn't carry it anymore.
May you be treated the way you treat other people, today and everyday!
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Re: Customer Service…Not
[Re: Pilothawk]
#14361245
05/06/22 04:00 AM
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Joined: May 2008
Posts: 10,289
Rayzor
TFF Guru
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TFF Guru
Joined: May 2008
Posts: 10,289 |
A little tip about generators; crank it every month on the 1st and let it run for 5 minutes.
Be safe, Rayzor ![[Linked Image]](http://i418.photobucket.com/albums/pp267/JLedbetter/th_Boatpics036.jpg) 2001 Triton Tx-21/225 Mercury EFI
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Re: Customer Service…Not
[Re: Rayzor]
#14361249
05/06/22 04:11 AM
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Joined: Jun 2016
Posts: 10,372
Nickbyrd
TFF Guru
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TFF Guru
Joined: Jun 2016
Posts: 10,372 |
did you try some starting fluid?
put some seafoam or stabil in the gas. Air, spark, or fuel. Easy to troubleshoot. A little tip about generators; crank it every month on the 1st and let it run for 5 minutes.
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Re: Customer Service…Not
[Re: Pilothawk]
#14361250
05/06/22 04:12 AM
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Joined: Jun 2016
Posts: 10,372
Nickbyrd
TFF Guru
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TFF Guru
Joined: Jun 2016
Posts: 10,372 |
Did you buy another generator cuz you couldn’t start the one you had ? You can ship that pesky thing to me it’s probably taking up too much space 😁
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Re: Customer Service…Not
[Re: Pilothawk]
#14361253
05/06/22 04:16 AM
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Joined: Jan 2005
Posts: 17,159
Pat Goff
TFF Guru
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TFF Guru
Joined: Jan 2005
Posts: 17,159 |
My days of buying anything powered from big stores is absolutely over.
Pat Goff Seadrift TX ![[Linked Image]](https://i.ibb.co/X48Kbbq/scooter-shallow.jpg)
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