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Jan 23rd, 2013
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Toyota #14229174 12/23/21 10:30 PM
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Samsonsworld Offline OP
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Just got a card in the mail from Toyota stating my failure to use their dealerships maintenance program makes me 100% responsible for repairs to 2 year old 4runner with 12,000 miles on it. Both mechanical AND electrical???? I assure you, I've done the required maintenance. This is BS! I'll never buy another Toyota again. Take it and shove it. I don't do threats.

Re: Toyota [Re: Samsonsworld] #14229244 12/24/21 12:06 AM
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If you have records of having the recommended services performed then they cannot deny warranty. Betting there’s more to this story like a bay relationship with your dealer

Re: Toyota [Re: Samsonsworld] #14229267 12/24/21 12:36 AM
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Nope. Nothing more. 12k miles, no issues with the 4runner.. Took it for the free 5k oil change and been using a 3rd party since.

Can't make this up! They made the mistake of contacting me tonight! Timing couldn't have been better. I asked if they were denying warranty work even though I've maintained the vehicle. He wouldn't answer me!!!! Told him don't contact me again. [Linked Image]


If you're wondering, its mine and the dealerships info on the other side. I bought no warranty.

Re: Toyota [Re: Samsonsworld] #14229274 12/24/21 12:46 AM
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Originally Posted by Samsonsworld
Nope. Nothing more. 12k miles, no issues with the 4runner.. Took it for the free 5k oil change and been using a 3rd party since.

Can't make this up! They made the mistake of contacting me tonight! Timing couldn't have been better. I asked if they were denying warranty work even though I've maintained the vehicle. He wouldn't answer me!!!! Told him don't contact me again. [Linked Image]


If you're wondering, its mine and the dealerships info on the other side. I bought no warranty.


That’s junk mail and not from Toyota or your dealer. Read the very bottom line.

Not affiliated with Dealer or Manufacturer

Re: Toyota [Re: tmd11111] #14229281 12/24/21 12:54 AM
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Originally Posted by tmd11111
Originally Posted by Samsonsworld
Nope. Nothing more. 12k miles, no issues with the 4runner.. Took it for the free 5k oil change and been using a 3rd party since.

Can't make this up! They made the mistake of contacting me tonight! Timing couldn't have been better. I asked if they were denying warranty work even though I've maintained the vehicle. He wouldn't answer me!!!! Told him don't contact me again. [Linked Image]


If you're wondering, its mine and the dealerships info on the other side. I bought no warranty.


That’s junk mail and not from Toyota or your dealer. Read the very bottom line.

Not affiliated with Dealer or Manufacturer



Funny, because it has their name on the other side and I talked to their service rep about it. And how would a third party know if I contacted the dealership or not. Duh!

Re: Toyota [Re: Samsonsworld] #14229288 12/24/21 01:05 AM
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You can reach out to him here: david.konz@toyotaofmidland.com

Re: Toyota [Re: Samsonsworld] #14229292 12/24/21 01:11 AM
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Again, it’s spam junk mail trying to sell worthless aftermarket warranty. It’s not from Toyota or your dealer.

Re: Toyota [Re: Samsonsworld] #14229296 12/24/21 01:16 AM
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There is nothing about extended warranty. Its about contacting the dealership for maintenance.

Re: Toyota [Re: Samsonsworld] #14229345 12/24/21 02:19 AM
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All I'm saying if this is a scam...the dealership needs to sue and maybe fire an employee. Gave the dealership a chance to say this isn't us, they didn't. Gave them a chance to say they'd honor the warranty, they didn't

Re: Toyota [Re: tmd11111] #14229500 12/24/21 12:59 PM
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Originally Posted by tmd11111
Again, it’s spam junk mail trying to sell worthless aftermarket warranty. It’s not from Toyota or your dealer.

Yep. It’s a scam.


Eat. Sleep. Fish.
Re: Toyota [Re: Samsonsworld] #14229518 12/24/21 01:25 PM
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That is NOT from your dealership. Did you even Google that phone number? Or actually compare it to your dealer's actual phone number? It comes back to many scams, including a "Credit Management" company in St Peters, MO.


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Re: Toyota [Re: Samsonsworld] #14229658 12/24/21 03:45 PM
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After some bad experiences with the free service on my Toyotas I called and emailed the dealer stating I would never use their service again. Also I have never used the dealer that I bought my Tundra from for service. I have not received anything like that. I believe they have to prove that any repair under warranty is related to lack of maintenance to deny coverage. I once received a card with a ridiculous trade in offer. I wrote an email to the sales director at the dealer about it. The offer was $7k lower then book value. He told me that a third party marketing company sends those out.


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Re: Toyota [Re: SteezMacQueen] #14230520 12/25/21 11:05 PM
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Originally Posted by SteezMacQueen
Originally Posted by tmd11111
Again, it’s spam junk mail trying to sell worthless aftermarket warranty. It’s not from Toyota or your dealer.

Yep. It’s a scam.


That is Junk Mail.....Not from the Dealer or Toyota!!

Good Luck,
Bozz

Re: Toyota [Re: Samsonsworld] #14230660 12/26/21 04:35 AM
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While this may or may not be a "scam" it is a marketing ploy.

If you read carefully, the document does not state that you have not used the dealership for service or maintenance.
It states that you have not updated your vehicle service protection program, i.e. extended warranty. You state that
you did not buy any warranty. This is marketing to sell you an extended warranty. They state that if you do not update
your protection program (extended warranty), repairs will be 100% out of pocket. That is true for any repairs after the
manufactures warranty expires if you do not have an extended warranty. Almost all extended warranties are from a
third party, even the ones you buy at the dealership. The dealership and the person in the finance office make a
commission from selling extended warranties. Also, most extended warranties aren't really warranties. They are
insurance that will pay for covered repairs. That is why most of them have deductibles like any other insurance.

Dealerships make most of their profit from the service department and dealer add-ons not from car sales, new or used,
so the service rep is not going to tell you to go ahead and keep using your third party mechanic for service. His job
depends on customers using the dealership for their vehicle maintenance.

Re: Toyota [Re: Samsonsworld] #14230663 12/26/21 05:00 AM
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Text from 774-53. Car:Alert: Your eligibility to extend your Auto Warranty is set to expire. Call now to avoid Coverage Termination. 800-293-4424 Txt STOP to OptOut... My car is a 2012 ford and has been out of warranty for 3 years! Robocalls are out of control but now texts? Something has to be done. This is all wrong!



This is from a thread in 2017 and found to be a scam. Its the same number that is on your notice.
Take it or leave it but I think its a scam.
What is the number you normally call when you had service done to your Toyota? My number was not an 800 number for a Toyota I bought this May.


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