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Costa Del Mar
#14153625
10/07/21 04:09 PM
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Joined: Feb 2007
Posts: 1,831
kdub#1
OP
Extreme Angler
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OP
Extreme Angler
Joined: Feb 2007
Posts: 1,831 |
fyi for costa owners Ever since I heard Costa was bought by Lucoticca I hesitated sending mine in for repair due to bad reports regarding customer service. If bad service was an issue it seems to be resolving. I sent my old worn out glasses in due to worn frames, not expecting anything other than paying 12 dollars for new a pair frames to be put on my old glass. They quickly replaced my glasses for a brand new pair of 580g. fantails for FREE. I received black frames as the camo I had has been discontinued. Gotta say I'm happy.
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Re: Costa Del Mar
[Re: kdub#1]
#14153680
10/07/21 04:52 PM
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Joined: May 2003
Posts: 17,910
Chris B
TFF Guru
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TFF Guru
Joined: May 2003
Posts: 17,910 |
Good, I have a pair I need repaired. They fell off my head and landed on the chainsaw while it was running.
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Re: Costa Del Mar
[Re: kdub#1]
#14153723
10/07/21 05:30 PM
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Joined: Nov 2003
Posts: 6,774
Holzer
TFF Celebrity
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TFF Celebrity
Joined: Nov 2003
Posts: 6,774 |
Guess I'll have to take another whack at sending mine back.
Holzer My pic is gone
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Re: Costa Del Mar
[Re: kdub#1]
#14153739
10/07/21 05:37 PM
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Joined: Jul 2006
Posts: 52,201
RATZ
Activity Coordinator
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Activity Coordinator
Joined: Jul 2006
Posts: 52,201 |
I have some lenses than need replacing just hate going without sunglasses for that time
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Re: Costa Del Mar
[Re: kdub#1]
#14153751
10/07/21 05:52 PM
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Joined: Aug 2021
Posts: 5,405
Flip Flop Fisher
TFF Celebrity
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TFF Celebrity
Joined: Aug 2021
Posts: 5,405 |
seems to be hit or miss on warranty claims for Costa. Glad it worked out for you
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Re: Costa Del Mar
[Re: kdub#1]
#14153983
10/07/21 09:40 PM
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Joined: Aug 2006
Posts: 19,933
COFF
TFF Guru
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TFF Guru
Joined: Aug 2006
Posts: 19,933 |
Mine is a very similar story to the OP. I scratched my lens on an old pair. Went through their process of taking pictures, etc. I was fully prepared to pay the $75 charge for new lenses. But they got back to me saying the model was discontinued. Sent me a new pair within a couple of days for no charge.
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Re: Costa Del Mar
[Re: kdub#1]
#14154236
10/08/21 01:58 AM
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Joined: Mar 2014
Posts: 30,613
Duck_Hunter
house cleaner
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house cleaner
Joined: Mar 2014
Posts: 30,613 |
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