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Problems after Helix 10 software update 2.280
#13989283
05/07/21 04:38 PM
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Joined: Jan 2005
Posts: 110
fishincuban
OP
Outdoorsman
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OP
Outdoorsman
Joined: Jan 2005
Posts: 110 |
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Re: Problems after Helix 10 software update 2.280
[Re: fishincuban]
#13989468
05/07/21 07:59 PM
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Joined: Nov 2010
Posts: 5,165
Wayne P.
TFF Celebrity
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TFF Celebrity
Joined: Nov 2010
Posts: 5,165 |
Restore Defaults and set Max Depth to about 10' more than the deepest water you navigate on.
Helix 12 CHIRP MEGA SI+ GPS G4N, SOLIX 10 G3, Helix 15 CHIRP MEGA SI+ GPS G4N, Helix 8 CHIRP MEGA SI+ GPS G4N, SOLIX 12 G3, MEGA 360, MEGA LIVE TL , MEGA LIVE 2, Xplore 10
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Re: Problems after Helix 10 software update 2.280
[Re: Wayne P.]
#13990318
05/08/21 08:36 PM
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Joined: Jan 2005
Posts: 110
fishincuban
OP
Outdoorsman
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OP
Outdoorsman
Joined: Jan 2005
Posts: 110 |
Thank you Wayne. Did that earlier, did not resolve issues. Called Hummingbird support first thing this morning and did that again as part of the troubleshooting with tech and no resolution. They recommended connecting to another transducer to see if my unit responds better. They were very helpful trying multiple settings but could not resolve issue. Now I also do not register voltage reading. They think it may be the transducer. It was working fine before the update, so I'm a little skeptical that it is.
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Re: Problems after Helix 10 software update 2.280
[Re: fishincuban]
#14000218
05/17/21 02:00 AM
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Joined: May 2009
Posts: 100
bklem
Outdoorsman
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Outdoorsman
Joined: May 2009
Posts: 100 |
Having same exact issue but just with my bow unit. Console unit is working fine.
Last edited by bklem; 05/17/21 02:02 AM.
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Re: Problems after Helix 10 software update 2.280
[Re: bklem]
#14065242
07/17/21 07:24 PM
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Joined: May 2012
Posts: 3
BulletHead
Green Horn
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Green Horn
Joined: May 2012
Posts: 3 |
Having same issue with a Helix 12 Chirp Mega SI G2N GPS unit at console. Affecting sonar, SI and DI. Transducer is on the bottom of my jackplate. Seemed to work fine on Version 2.180.
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