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Helix Depth/Sonar Issues
#13172455
05/31/19 10:07 PM
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Joined: Dec 2010
Posts: 754
5PounderOnAFrog
OP
Pro Angler
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OP
Pro Angler
Joined: Dec 2010
Posts: 754 |
Posting this here because I’ll die of old age before I get a response on the equipment section. My helix (gen 1) randomly stopped giving me a depth reading and the sonar/si/di screens are all blank. Transducer is pinging and I also hooked it up to the transducer for my unit at the bow (which is working) and it’s doing the same thing there so the problem seems to be in the head unit. I’m also still getting the temp reading. Tried factory reset and still nothing. Anyone have any ideas? Thanks Edited to add: I got caught in a storm about a month ago and had some moisture in the screen afterwards. Unit worked fine for a couple trips but now this popped up. Seems unlikely that water damage would cause this one single issue and nothing else but I suppose it’s possible.
Last edited by 5PounderOnAFrog; 05/31/19 10:13 PM.
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Re: Helix Depth/Sonar Issues
[Re: 5PounderOnAFrog]
#13172463
05/31/19 10:19 PM
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Joined: Jul 2012
Posts: 1,474
MagFluker
Extreme Angler
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Extreme Angler
Joined: Jul 2012
Posts: 1,474 |
Make sure your connection in the back of the unit is right. I had my transducer wire pop out on me once, just got loose. Never thought my 1000th post would be a trouble shooting comment haha
Last edited by MagFluker; 05/31/19 10:20 PM. Reason: 1000th post!
Kyle in NC
PB 11.1
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Re: Helix Depth/Sonar Issues
[Re: 5PounderOnAFrog]
#13172467
05/31/19 10:25 PM
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Joined: Dec 2010
Posts: 754
5PounderOnAFrog
OP
Pro Angler
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OP
Pro Angler
Joined: Dec 2010
Posts: 754 |
Cleaned the connections and reapplied dielectric grease. Still nothing. Appreciate the suggestion though.
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Re: Helix Depth/Sonar Issues
[Re: 5PounderOnAFrog]
#13172535
05/31/19 11:40 PM
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Joined: Mar 2005
Posts: 756
Basshead21
Pro Angler
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Pro Angler
Joined: Mar 2005
Posts: 756 |
Send it in to Humminbird. If they can’t fix it they will send you a new one. The cost is around 280.00 dollars. Cheaper than a new one. Their return is 3-5 business days.
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