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urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
#13024158
01/10/19 02:27 AM
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Joined: Sep 2005
Posts: 16
DARRIN L CROCKER
OP
Green Horn
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OP
Green Horn
Joined: Sep 2005
Posts: 16 |
Reposting for more feedback if allowed Ongoing issue with my 2018 Mercury ProXS 150, unit cuts out,sputters under moderate to heavy acceleration
Quick update...after a total of 3 weeks downtime in both locations of a local dealer( in Hurst and Cleburne) but no names ....I have been told they found all 4 plugs were fouled and needed replaced...when I pressed them a little I was told that during break in it is programmed to double oil for extra lube...ok I knew that..but unit is not in "break in mode" any longer...so basically I have a Mercury that only has 24 engine hours and is 8 months old that I am being billed for...sound crazy or is it me? And by the way...no codes and fuel rails were said to be fine
Dlc
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: DARRIN L CROCKER]
#13024296
01/10/19 05:28 AM
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Joined: Dec 2008
Posts: 16,193
grout-scout
TFF Guru
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TFF Guru
Joined: Dec 2008
Posts: 16,193 |
You could have manually put it in break in mode by accident, moving the throttle forwards & backwards a certain number of times does it manually. If not you, maybe a kiddo?
Do you ever run it hard or do you idle a lot?
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: DARRIN L CROCKER]
#13024303
01/10/19 05:47 AM
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Joined: Nov 2017
Posts: 1,602
ToasterWEyes
Extreme Angler
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Extreme Angler
Joined: Nov 2017
Posts: 1,602 |
How is that motor not under warranty if it's that new?
It's only a good cast if you catch a fish... Personal Best: 11.62 lbs
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: grout-scout]
#13024337
01/10/19 11:34 AM
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Joined: Sep 2005
Posts: 16
DARRIN L CROCKER
OP
Green Horn
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OP
Green Horn
Joined: Sep 2005
Posts: 16 |
I run the boat hard but not abusive...no kids in the picture and has a hot foot , plus the tech said it had gone through break in and was out of the break in mode,
Dlc
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: DARRIN L CROCKER]
#13024338
01/10/19 11:41 AM
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Joined: Sep 2005
Posts: 16
DARRIN L CROCKER
OP
Green Horn
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OP
Green Horn
Joined: Sep 2005
Posts: 16 |
I guess really the whole confusion is being told by a certified Mercury shop is that "Mercury says you have to replace the plugs after break in because it fouls the plugs" that's just a hard statement to follow ..let's design a engine with break in software that intentionally fouls plugs and cost the consumer...come on
Dlc
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: DARRIN L CROCKER]
#13024374
01/10/19 01:01 PM
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Joined: Nov 2008
Posts: 7,618
361V
TFF Celebrity
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TFF Celebrity
Joined: Nov 2008
Posts: 7,618 |
Im confused a little. Are you not being covered by Merc for warrantee work needed on a motor that by your description should clearly still be under warrantee? Did you have the plugs replaced the first time in and now are being told you need to have them replaced again? First off plugs are not a warrantee item BUT what is causing them to foul certainly is. Every new motor I have had involved a double oil break in period. When it wasnt a programmed feature you simply added oil to your tank to force the oil injection to double the oil. I have always been shocked that the double oil thing didnt cause plug fouling issues for me but it didnt. I never had to replace plugs just because of break-in but certainly can see how it could happen. I was always surprised that the process didnt cause me problems actually. The question is have the plugs been replaced AFTER the breakin period and the problem keeps reoccurring? If not I would stick in a set of plugs and see if your problem is not fixed. If the plugs have been replaced AFTER the breakin period and the problem is still reoccurring clearly you have a warranteed issue. I agree that sould not be on your dime but read the small print. Plugs are one of those excluded items designed to wear out. I understand your frustration completely but its like when you bring in your several month old brand new pickup truck back to the dealer with a sidewall blow out on the tire. Not covered. Completely understand your frustration and good luck!
Last edited by 361V; 01/10/19 01:08 PM.
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: DARRIN L CROCKER]
#13024518
01/10/19 02:51 PM
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Joined: Aug 2009
Posts: 11,146
9094
TFF Guru
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TFF Guru
Joined: Aug 2009
Posts: 11,146 |
It sounds like he doesnt believe he should pay for,replacing spark plugs. Break in on a 2 stroke if done correctly almost always fouls the plugs. Warranty doesnt cover service issues like spark plugs. It costs money to own a boat.
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: DARRIN L CROCKER]
#13025288
01/11/19 02:04 AM
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Joined: Nov 2017
Posts: 1,602
ToasterWEyes
Extreme Angler
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Extreme Angler
Joined: Nov 2017
Posts: 1,602 |
It's only a good cast if you catch a fish... Personal Best: 11.62 lbs
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: DARRIN L CROCKER]
#13025301
01/11/19 02:13 AM
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Joined: Jan 2012
Posts: 1,433
Clark3
Extreme Angler
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Extreme Angler
Joined: Jan 2012
Posts: 1,433 |
Yes, you took a boat in to have the fouled plugs from break in swapped out. Yes you are being charged. Just because its a new boat doesnt mean theres no owner required maintenance. I had To take my new boat and put around and break it in then spend 500$ to service it and get the break in oil replaced. Next time swap them yourself
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: DARRIN L CROCKER]
#13025305
01/11/19 02:14 AM
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Joined: Jan 2012
Posts: 1,433
Clark3
Extreme Angler
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Extreme Angler
Joined: Jan 2012
Posts: 1,433 |
Just like on the new sho if you dont grease the mid section per the required maintenance and it goes out its not warrantable and about a 6000$ fix. And yes if you take it in they will charge you to grease it
Last edited by Clark3; 01/11/19 02:14 AM.
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: DARRIN L CROCKER]
#13025317
01/11/19 02:21 AM
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Joined: Jan 2011
Posts: 447
Jumpin J
Angler
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Angler
Joined: Jan 2011
Posts: 447 |
Agreed, most always fouls plugs during break-in, haven't always had to replace, but certainly have to clean/ inspect them afterward.
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: Clark3]
#13025367
01/11/19 02:53 AM
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Joined: Sep 2005
Posts: 16
DARRIN L CROCKER
OP
Green Horn
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OP
Green Horn
Joined: Sep 2005
Posts: 16 |
Wow..guess I wish I had the inside you have...might have to slow this down a bit so you can catch up...after 30 years of boat ownership I have a pretty good handle of the cost of boat ownership and maintenence..the underlying issue is the story I'm having a hard time understanding....that due to doubling oiling we expect your spark plugs to foul out within the break in period and due to mercury marines software you will pay to have spark plugs replaced...its only 24 engine hours old....its not the cost it's the philosophy ...but thanks anyway for your meager input...this case is closed
Dlc
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: 9094]
#13025377
01/11/19 02:59 AM
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Joined: Sep 2005
Posts: 16
DARRIN L CROCKER
OP
Green Horn
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OP
Green Horn
Joined: Sep 2005
Posts: 16 |
Wow..guess I wish I had the insite you have...might have to slow this down a bit so you can catch up...after 30 years of boat ownership I have a pretty good handle of the cost of boat ownership and maintenence..the underlying issue is the story I'm having a hard time understanding....that due to doubling oiling we expect your spark plugs to foul out within the break in period and due to mercury marines software you will pay to have spark plugs replaced...its only 24 engine hours old....its not the cost it's the philosophy ...but thanks anyway for your meager input...this case is closed
Dlc
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: DARRIN L CROCKER]
#13025470
01/11/19 09:09 AM
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Joined: Nov 2008
Posts: 7,618
361V
TFF Celebrity
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TFF Celebrity
Joined: Nov 2008
Posts: 7,618 |
Wow..guess I wish I had the insite you have...might have to slow this down a bit so you can catch up...after 30 years of boat ownership I have a pretty good handle of the cost of boat ownership and maintenence..the underlying issue is the story I'm having a hard time understanding....that due to doubling oiling we expect your spark plugs to foul out within the break in period and due to mercury marines software you will pay to have spark plugs replaced...its only 24 engine hours old....its not the cost it's the philosophy ...but thanks anyway for your meager input...this case is closed
Didnt get the support group you needed? No group hug? I agreed with you being upset over what was/wasnt covered while others did not. Is everyone in life meager who does not agree with you and hold your hand?
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Re: urdy] #1302407829 minutes ago DARRIN L CROCKER Online Content OP Green Horn D Joined: Sep 2005 Posts: 7 ARLINGTON Quick up
[Re: DARRIN L CROCKER]
#13026099
01/11/19 09:12 PM
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Joined: Dec 2008
Posts: 16,193
grout-scout
TFF Guru
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TFF Guru
Joined: Dec 2008
Posts: 16,193 |
I think all motors have to have the plugs changed after break in, my old azz 2000 Yamaha had to have the plugs changed after break-in.
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