My HDS 12 recently met up with a pice of 1/2 oz tungsten. The screen was no match needless to say. Anyone have any knowledge about being able to repair it. I've removed the unit and have it inside to keep moisture from getting inside the head unit. It was working when turned off after the accident. Any help or guidance is appreciated. I called lowrance and they offered no assistance.

Go to Boris Marine Electronics 817-624-3932 Fort Worth

No shock that Lowrance offered no help, that's common for them. I had it happen a couple years back and had to replace the unit, hope you get your situation handled better than I did. They just told me it couldn't be fixed and I needed to give them a credit card to buy another one.

That's almost verbatim what they told me. And they didn't even offer a trade in discount or anything....

I think you're SOL. They probably have one of the worst customer services in the world. You're probably gonna have to replace the entire unit. That's what usually happens in this situation. Sorry about your unit. Hope you get it taken care of.

I love the Lowrance units but this is the reason a lot of people are going to Humminbird Helix and I can't blame them. I think it has a great picture just have to teach myself to look at their 2D sonar.

Does Humminbird repair any of their units? Just curious...

hummingbird will repair most of their units lowrance is replace its amazing since they don't repair units someone hasn't figured out how to repair them.

I did this but went to the Solix units. The Mega imaging is by far better than my HDS 12's, glad I made the switch.

Insurance should help with that.

Check out Russel marine products. They have tempered glass screen protectors for most of the newer units.

They don't repair cracked screens

Anyone have any experience wit these?

http://cndty.zxjfp.servertrust.com/category-s/585.htm

HDS 9 Tempered Glass Screen Protector
The Russell Marine Products Tempered Glass Screen Protectors are the latest in state-of-the-art marine screen protection technology. Highly durable and scratch and chip resistant, this strong 9H (hardness level) protector will guarantee your MultiFunction Display the best protection against drops, bumps, scratches, lures, and normal wear and tear. Our Oleophobic coating is Anti-fingerprint and anti-oil smudging due to the oil resistant coating that is applied during manufactureing also making it anti-scratch. All the protection without any bulk - RMP Tempered glass screen protectors are a mere .30mm thin making them ultra-light weight to allow for a 'delicate touch' style screen protector that will not to interfere with the sensitivity of your touchscreen. These work with both touch and non touch units.

They just came out.