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Just got told off by a client #12529324 12/06/17 11:20 PM
Joined: Mar 2006
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Gourdbuster Offline OP
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I manage rental properties.

One of my long time clients just gave an earful.

For charging a late fee when is bill was late.

He told me he was done doing business with me, the free market trumps everything, and his decade of patronage means nothing to me.

Personally I don't give a hoot because there are always plenty of customers but what baffles me is that this guy is in his late 50s, he always boasts about how he is a grown responsible man not some young kid and he can afford his rent but if he gets fined for being late he throws a fit about his track record or threatens to leave. We'll see if he actually does but I personally hope so, I can charge 40% more for his space to a new client.

Rant over.

Last edited by Gourdbuster; 12/06/17 11:20 PM.

“You are not special. You're not a beautiful and unique snowflake.
You're the same decaying organic matter as everything else.
We're all part of the same compost heap.
We're the all singing, all dancing [censored] of the world.”

-Chuck Palahniuk

Re: Just got told off by a client [Re: Gourdbuster] #12529347 12/06/17 11:42 PM
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Ghost4BH Offline
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Kick him out and find a new tenant, hell rethink that earful he gave you.

Re: Just got told off by a client [Re: Gourdbuster] #12529353 12/06/17 11:49 PM
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Gusick Online Sick
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Be careful what you wish for. You could have worse tenants than one that has only been late once in a decade.

Re: Just got told off by a client [Re: Gourdbuster] #12529357 12/06/17 11:50 PM
Joined: Jul 2007
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john h Offline
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What part of "late fee" does he not understand?

Re: Just got told off by a client [Re: Gourdbuster] #12529358 12/06/17 11:51 PM
Joined: Mar 2008
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LoneStarSon Online Content
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His pride is hurt. He's a failure at life and you just proved it to him one more time.

Re: Just got told off by a client [Re: Gourdbuster] #12529385 12/07/17 12:08 AM
Joined: May 2009
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horseplaydvm Offline
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Looks like both of you may learn a lesson.


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Re: Just got told off by a client [Re: Gourdbuster] #12529395 12/07/17 12:18 AM
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Uncle Zeek Offline
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Let's see, in no particular order:

Yes, the free market trumps everything. That includes your freedom to charge late fees in accordance with the written lease.

When tenants ask to have a late fee waived, I'm much more inclined to do so than when they pitch a fit. I've always felt that giving someone what they want when they're behaving badly will only encourage more of the same behavior the next time.

If he's getting rent at 40% below market rates, it'd be foolish of him to leave.

If you really can get 40% more for the space without excessive finish-out costs, it might be worth having an early lease termination.


"Decency is not news; it is buried in the obituaries --but it is a force stronger than crime" ~ Robert A. Heinlein
Artim Law Firm, PLLC
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2250 Morriss Road, Suite 205, Flower Mound, Texas 75028
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Re: Just got told off by a client [Re: horseplaydvm] #12529404 12/07/17 12:21 AM
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Duck_Hunter Online Content
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Originally Posted By: horseplaydvm
Looks like both of you may learn a lesson.


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Re: Just got told off by a client [Re: Duck_Hunter] #12529599 12/07/17 02:26 AM
Joined: Sep 2008
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glenls Offline
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Heard it said once,,,


If he's getting rent at 40% below market rates, it'd be foolish of him to leave.

If you really can get 40% more for the space without excessive finish-out costs, It would be foolish to let him stay!

Re: Just got told off by a client [Re: Gourdbuster] #12529619 12/07/17 02:35 AM
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Jacob Offline
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If he pays it, get him a Christmas card saying $50 (or whatever the amount of the fee was ) was donated to a charity in his name. Maybe "The Human Fund."


Re: Just got told off by a client [Re: Gourdbuster] #12529620 12/07/17 02:36 AM
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ReelBusy Online Content
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Hes pissed at himself for being late, took it out on you instead.

Re: Just got told off by a client [Re: Gourdbuster] #12529679 12/07/17 03:35 AM
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lconn4 Online Content
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No Christmas spirit in this thread. bolt


A good rule of angling philosophy is not to interfere with another fisherman's ways of being happy, unless you want to be hated.
Zane Grey, Tales of Fishes, 1919

https://vimeo.com/73372194
https://vimeo.com/72859045

Re: Just got told off by a client [Re: Gourdbuster] #12529690 12/07/17 03:50 AM
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Bee'z Online Happy
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Does he realize the fact that he is 40% under market? Rental market is booming right now.


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Re: Just got told off by a client [Re: Gourdbuster] #12529692 12/07/17 03:51 AM
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gregd Offline
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Re: Just got told off by a client [Re: lconn4] #12529726 12/07/17 04:19 AM
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Gusick Online Sick
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Originally Posted By: lconn4
No Christmas spirit in this thread. bolt



No there is not.

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