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Hds structure scan rma 😊
#11986208
12/15/16 09:38 PM
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Joined: Feb 2014
Posts: 91
liljim_1
OP
Outdoorsman
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OP
Outdoorsman
Joined: Feb 2014
Posts: 91 |
I have a two year old lss 2. It started showing no source so I updated my unit and replaced the Ethernet cable. It still wasn't happy so I called lowrance and explained what it was doing. He sent me an rma that day and I shipped it out the next day. When it got to the test phase they decided it can't be fixed so they sent me a brand new unit and reimbursed my shipping ❤️😃 I just want people who have heard terrible things about lowrance to see how they handle it I couldn't be more happy
James
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Re: Hds structure scan rma 😊
[Re: liljim_1]
#11987809
12/16/16 06:40 PM
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Joined: Dec 2014
Posts: 1,665
Muzzlebrake
Extreme Angler
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Extreme Angler
Joined: Dec 2014
Posts: 1,665 |
Yes they do have good customer service. They replaced my old broken Gen I HDS-8 with a new Gen III HDS-9 touch and all I paid was $350. They were out of Gen II units or it would have been free.
From Genesis: "And God promised men that good and obedient wives would be found in all corners of the earth."
Then He made the earth round...and He laughed and laughed and laughed!
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Re: Hds structure scan rma 😊
[Re: liljim_1]
#11990068
12/18/16 12:26 AM
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Joined: Feb 2013
Posts: 3,596
stubby77
TFF Team Angler
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TFF Team Angler
Joined: Feb 2013
Posts: 3,596 |
Lowrance are good people for sure
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