|
Forums59
Topics1,058,866
Posts14,310,028
Members144,639
| |
Most Online39,925
Dec 30th, 2023
|
|
 Mariner-sails saved the day
#11044614
08/16/15 04:07 AM
|
Joined: Jul 2014
Posts: 81
YakinJunkie
OP
Outdoorsman
|
|
OP
Outdoorsman
Joined: Jul 2014
Posts: 81 |
I just wanted to share a story that I thought deserved some attention. It seems good customer service is hard to come by these days and Mariner Sails deserves a pat on the back for this one. A buddy and I decided to make the 450 mile trek from Lubbock, TX to Lake Fork to fish in the Tournament on 8/8. The day before the tournament my buddy hit a stump in his Slayer Propel and broke one of the blades off his propeller. While sitting in my kayak on Lake Fork fishing I sent Todd a PM through TFF he called me back to get details. Before we knew it the Mariner Sails folks had taken a prop off one of their propels in the show room floor and bring it to us at the captains meeting. I would like to personally thank everyone who was involved in getting us this prop as we were almost helpless. Yes he could have paddled the Slayer easily but the fact is he didn't have to. And it is all because of the great customer service Mariner Sails provided.
|
|
|
Re: Mariner-sails saved the day
[Re: YakinJunkie]
#11045218
08/16/15 04:10 PM
|
Joined: Nov 2010
Posts: 321
flyfshrgrl
Angler
|
|
Angler
Joined: Nov 2010
Posts: 321 |
Mariner Sails are a great bunch of folks! Love their customer service, and we have purchased three kayaks from them!
Julia Bell/flyfshrgrl
Dallas Fly Fishers President, 2021-presentFishOn! the Fly
|
|
|
Re: Mariner-sails saved the day
[Re: YakinJunkie]
#11045723
08/16/15 10:06 PM
|
Joined: Apr 2008
Posts: 984
The Black Hammer
Pro Angler
|
|
Pro Angler
Joined: Apr 2008
Posts: 984 |
Glad you were able to fish. Mariner Sails is pretty awesome.
|
|
|
Re: Mariner-sails saved the day
[Re: YakinJunkie]
#11046249
08/17/15 02:39 AM
|
Joined: Mar 2009
Posts: 9,937
Fish ZoMbiE
TFF Celebrity
|
|
TFF Celebrity
Joined: Mar 2009
Posts: 9,937 |
Always glad to hear stuff like this. It's starts at the top. Thnx for sharin Junkie 
|
|
|
Re: Mariner-sails saved the day
[Re: YakinJunkie]
#11047353
08/17/15 07:24 PM
|
Joined: Apr 2005
Posts: 239
cchoww
Outdoorsman
|
|
Outdoorsman
Joined: Apr 2005
Posts: 239 |
They have great people at Mariner Sails. Aris took care of me when I had an issue with a kayak that I purchased there a couple of weeks ago.
|
|
|
Re: Mariner-sails saved the day
[Re: YakinJunkie]
#11047378
08/17/15 07:38 PM
|
Joined: Jan 2011
Posts: 3,686
Todd
TFF Team Angler
|
|
TFF Team Angler
Joined: Jan 2011
Posts: 3,686 |
Glad we finally got you guys fixed up! Nothing worse than having equipment fail during a tournament. 
|
|
|
Re: Mariner-sails saved the day
[Re: Todd]
#11047401
08/17/15 07:47 PM
|
Joined: Dec 2006
Posts: 7,402
Jerry Hamon
TFF Celebrity
|
|
TFF Celebrity
Joined: Dec 2006
Posts: 7,402 |
Glad we finally got you guys fixed up! Nothing worse than having equipment fail during a tournament. You at least had a backup plan! 
Owner/Guide at River Crossing Guide Service
(214) 457-3407
revtcf@gmail.com
|
|
|
Re: Mariner-sails saved the day
[Re: YakinJunkie]
#11048470
08/18/15 10:43 AM
|
Joined: May 2010
Posts: 14,445
Mark Ray
TFF Guru
|
|
TFF Guru
Joined: May 2010
Posts: 14,445 |
Great job, Todd. Way to go above and beyond.
|
|
|
Re: Mariner-sails saved the day
[Re: YakinJunkie]
#11049142
08/18/15 05:37 PM
|
Joined: Aug 2014
Posts: 100
-Clay-
Outdoorsman
|
|
Outdoorsman
Joined: Aug 2014
Posts: 100 |
Yeah I heard the story from the broken prop guy himself and mariner sails is a class act for pulling one off the demo and bringing it to him at the lake. That kind of stuff is unheard of.
|
|
|
Re: Mariner-sails saved the day
[Re: YakinJunkie]
#11051696
08/19/15 08:31 PM
|
Joined: Nov 2007
Posts: 1,672
Carver
Extreme Angler
|
|
Extreme Angler
Joined: Nov 2007
Posts: 1,672 |
Yeah they are a bunch of pretty decent guys..... until you call them in the middle of the night telling them you have run out of beer.
I'll probably hang onto the phone number any way....
|
|
|
Re: Mariner-sails saved the day
[Re: YakinJunkie]
#11054196
08/20/15 11:40 PM
|
Joined: Apr 2014
Posts: 84
TheSinistral
Outdoorsman
|
|
Outdoorsman
Joined: Apr 2014
Posts: 84 |
Nothing but great experiences with them. They value customer service and it shows.
|
|
|
Re: Mariner-sails saved the day
[Re: YakinJunkie]
#11055251
08/21/15 03:08 PM
|
Joined: Jun 2013
Posts: 2,801
Patriot7Six
Extreme Angler
|
|
Extreme Angler
Joined: Jun 2013
Posts: 2,801 |
Glad to hear it worked out good, I've never had anything but good dealings with them. I won't do business with anyone else.
Fight the good fight - 1 Tim. 6:12 
|
|
Moderated by banker-always fishing, chickenman, Derek 🐝, Duck_Hunter, Fish Killer, J-2, Jacob, Jons3825, JustWingem, Nocona Brian, Toon-Troller, Uncle Zeek, Weekender1
|
.png){kind=logo}
![[Linked Image]](http://i296.photobucket.com/albums/mm161/sthiley/gif%20art/kayaking4.gif)
