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Dec 30th, 2023
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 Ardent Customer Service
#10198206
08/08/14 07:24 PM
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Joined: Jun 2011
Posts: 583
B_Thomas
OP
Pro Angler
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OP
Pro Angler
Joined: Jun 2011
Posts: 583 |
I recently had an issue with an Ardent product. I called them up to see if there was anything I could do. I was honest with everything as far as use and time owned. The guys were as nice as they could be and where able to help me out and replaced the product. I just wanted to let everyone know of a good company and a good customer service experience.
Y'all have a good and safe weekend!
 Wish All Fair Weather And Tight Lines!
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Re: Ardent Customer Service
[Re: B_Thomas]
#10198682
08/08/14 10:17 PM
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Joined: Nov 2013
Posts: 1,447
Bass98
Extreme Angler
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Extreme Angler
Joined: Nov 2013
Posts: 1,447 |
Nice to hear that. Hadn't tried Ardent much but maybe I need to give one a shot. Customer service quality is a big deal to me.
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Re: Ardent Customer Service
[Re: B_Thomas]
#10199455
08/09/14 03:21 AM
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Joined: Jul 2007
Posts: 1,970
nitroslim
Extreme Angler
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Extreme Angler
Joined: Jul 2007
Posts: 1,970 |
Just bought my second ardent from APT. good to hear
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Re: Ardent Customer Service
[Re: B_Thomas]
#10199462
08/09/14 03:25 AM
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Joined: Jun 2011
Posts: 2,274
Jimfishes
Extreme Angler
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Extreme Angler
Joined: Jun 2011
Posts: 2,274 |
Yes, plus they are made in the USA!!
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Re: Ardent Customer Service
[Re: Jimfishes]
#10199867
08/09/14 01:44 PM
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Joined: Feb 2011
Posts: 5,809
Nathan "Bull" Montgomery
TFF Celebrity
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TFF Celebrity
Joined: Feb 2011
Posts: 5,809 |
Yes, plus they are made in the USA!! That would be incorrect especially if he is referring to the new Apex line of reels they have. Not made in USA some of their stuff is but not all of it.
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Re: Ardent Customer Service
[Re: Nathan "Bull" Montgomery]
#10199989
08/09/14 02:47 PM
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Joined: Apr 2005
Posts: 15,647
armadillo joe
TFF Guru
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TFF Guru
Joined: Apr 2005
Posts: 15,647 |
The Edge reels are still available and they are made in the U.S.A. also they have great customer service. I have had a couple of people who had a problem with their reels while here on vacation I called Ardent and got parts within 2 days.
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