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Shimano getting rid of the lifetime warranty on rods! #10142950 07/17/14 11:20 AM
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slshaneus Offline OP
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Shimano is getting rid of the lifetime warranty on rods, will now be 1 year! anyone else heard this? i have confirmed it true on the new crucial line, but what about the cumara line?

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Re: Shimano getting rid of the lifetime warranty on rods! [Re: slshaneus] #10142993 07/17/14 11:47 AM
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Hitch Offline
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One year on all new rods. They will still warranty the old rods with proof of sale. And it will have to be shipped there. No more over the counter.

Re: Shimano getting rid of the lifetime warranty on rods! [Re: slshaneus] #10143033 07/17/14 12:11 PM
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Rodney2100 Offline
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If they sold it with an over the counter warranty, I would think they have to honor the over the counter warranty.

Re: Shimano getting rid of the lifetime warranty on rods! [Re: slshaneus] #10143075 07/17/14 12:30 PM
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Streetwalker Offline
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And?

If a rod is defective it will break in the first few minutes of fishing. If this change allows Shimano to lower the price of the rod it's a good thing.


Semper Fi



This Veteran heavily medicated for your safety. Keep me fishing and all will be well.
Re: Shimano getting rid of the lifetime warranty on rods! [Re: slshaneus] #10143097 07/17/14 12:36 PM
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fouzman Offline
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Once again, we see a rod manufacturer tightening up their warranty/return policy. Too many guys raped the manufacturers exchanging rods broken from abuse. I remember one guy on here offering to buy anyone's broken rods for $10-$15. I'm sure he was exchanging them for new through Academy or some other retailer. Tons of unscrupulous fishermen did this for years. Now we all suffer because of their dishonesty mad


Coincidence is His way of remaining anonymous.
Re: Shimano getting rid of the lifetime warranty on rods! [Re: fouzman] #10143102 07/17/14 12:38 PM
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SteveHummert Online Content
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Originally Posted By: fouzman
Once again, we see a rod manufacturer tightening up their warranty/return policy. Too many guys raped the manufacturers exchanging rods broken from abuse. I remember one guy on here offering to buy anyone's broken rods for $10-$15. I'm sure he was exchanging them for new through Academy or some other retailer. Tons of unscrupulous fishermen did this for years. Now we all suffer because of their dishonesty mad



^this^


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Re: Shimano getting rid of the lifetime warranty on rods! [Re: SteveHummert] #10143140 07/17/14 12:48 PM
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patriot07 Offline
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Originally Posted By: steve hummert
Originally Posted By: fouzman
Once again, we see a rod manufacturer tightening up their warranty/return policy. Too many guys raped the manufacturers exchanging rods broken from abuse. I remember one guy on here offering to buy anyone's broken rods for $10-$15. I'm sure he was exchanging them for new through Academy or some other retailer. Tons of unscrupulous fishermen did this for years. Now we all suffer because of their dishonesty mad
^this^
yep, this


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Re: Shimano getting rid of the lifetime warranty on rods! [Re: slshaneus] #10143237 07/17/14 01:21 PM
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SkeeterRonnie Offline
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Fouz nailed it.

Re: Shimano getting rid of the lifetime warranty on rods! [Re: slshaneus] #10143283 07/17/14 01:30 PM
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HARD WORKN HAROLD Offline
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If I heard correctly when I bought 4 of them you could exchange for ANY reason, as long as the rod was broken or a guide was knocked off. That came from the largest shimano dealer in Dallas. Maybe Shimano should have thought this thru before they came up with this idea. Just my 2 cents popcorn


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Re: Shimano getting rid of the lifetime warranty on rods! [Re: SteveHummert] #10143413 07/17/14 02:07 PM
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forkduc Online Content
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Yes

Re: Shimano getting rid of the lifetime warranty on rods! [Re: slshaneus] #10143458 07/17/14 02:22 PM
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bwhatley Offline
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I don't think using the warranty that came with the rod is abusing the system at all. If it breaks they replace it. What did they think people would do, break a rod and not use the warranty?


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Re: Shimano getting rid of the lifetime warranty on rods! [Re: slshaneus] #10143468 07/17/14 02:24 PM
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fouzman Offline
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The warranties were intended for defects in materials and workmanship. Those will typically show up within the first few uses. After that, it's typically angler carelessness or abuse that causes breakage.


Coincidence is His way of remaining anonymous.
Re: Shimano getting rid of the lifetime warranty on rods! [Re: Rodney2100] #10143597 07/17/14 03:02 PM
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Originally Posted By: Rodney2100
If they sold it with an over the counter warranty, I would think they have to honor the over the counter warranty.


Always had the caveat of the dealer could choose to participate. Often the dealer that does OTC gets hurt in the deal. Say he only has 1 model of that series in stock. A guy comes in with a warranty OTC deal and he swaps him out. Broken rod goes in can in storeroom till he has enough to send in or the rep stops by and gets them. He is now without that rod and if a buying customer comes in wanting that model he is out if stock.
That hurts the small shops especially. You can go back in the storeroom and see literally 20-30 broken rods on cans waiting at times.

Re: Shimano getting rid of the lifetime warranty on rods! [Re: fouzman] #10143829 07/17/14 03:48 PM
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DKennimer Offline
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Originally Posted By: fouzman
Once again, we see a rod manufacturer tightening up their warranty/return policy. Too many guys raped the manufacturers exchanging rods broken from abuse. I remember one guy on here offering to buy anyone's broken rods for $10-$15. I'm sure he was exchanging them for new through Academy or some other retailer. Tons of unscrupulous fishermen did this for years. Now we all suffer because of their dishonesty mad


Sad, but true. I hate hearing the stories of people breaking a rod from a rod box lid or tailgate, then using the warranty. Integrity is getting rare.

Re: Shimano getting rid of the lifetime warranty on rods! [Re: Mark Perry] #10143910 07/17/14 04:00 PM
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Rodney2100 Offline
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Originally Posted By: Mark Perry
Originally Posted By: Rodney2100
If they sold it with an over the counter warranty, I would think they have to honor the over the counter warranty.


Always had the caveat of the dealer could choose to participate. Often the dealer that does OTC gets hurt in the deal. Say he only has 1 model of that series in stock. A guy comes in with a warranty OTC deal and he swaps him out. Broken rod goes in can in storeroom till he has enough to send in or the rep stops by and gets them. He is now without that rod and if a buying customer comes in wanting that model he is out if stock.
That hurts the small shops especially. You can go back in the storeroom and see literally 20-30 broken rods on cans waiting at times.


I see your point but it goes both ways..I have been in several small shops that PUSHED the Shimano rods because of the warranty. They also went as far to tell me the warranty was over the counter no questions asked. FYI - these were "Small shops"

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