If you have never broke a rod then your not setting the hook hard enough. I break 2 or more a year and they have been all different brands, its just part of it.

If you have never broke a rod then your not setting the hook hard enough. I break 2 or more a year and they have been all different brands, its just part of it.

Yeah, this is just plain wrong. I have broke quite a few rods (stepped on, slammed in truck door, ceiling fan, you name it) but never from a hook-set. If I wasn't setting the hook hard enough, I wouldn't get hook penetration, but I do.

A rod broken on the hook-set likely has either manufacturing flaw or micro-fracturing from previous mishandling. Otherwise, the hookset is way too hard.

Sharpen your hooks and avoid the "Bill Dance hook-set". You don't have to literally cross their eyes!

My Falcon rod just broke also. I called customer support and the Cody dude told me to cut the 4 inch label and mail it to them and they will send me a new one for 50$. i tried explaining to him that is was there defect, i did nothing wrong to the rod other than catch fish. He still didnt budge and argued to say that I broke the rod and its not there fault. Never will i buy a Falcon again.

How is Falcon going to prove their claims that it was stepped on? Thing is they can't, and neither can you. Best thing for Falcon is to warranty the claim and go on about their business. Problem is, it does;t look like they are going to. So, you have a few options available to you;

1. Toss it up as a lesson learned and go on down the road
2. Never buy from Falcon again.
3. Seek Legal advice
4. Depending on what it is worth to you to prove a point, take Falcon to small claims court. They will have to pay for court costs (depending on outcome), attorney fees, travel expenses (Amount Depending on the State and County the suit was filed), etc to defend their point. The fees will cost more than the rod/warranty work for you.

What you have going for yourself is that Falcon can not prove without a shadow of a doubt that the rod was indeed stepped on. Question is, can you prove that the rod was indeed broken from a hook set? Do you have video, witness, etc.

If not, then the case becomes a matter of he said, she said.

In most cases, a company will settle out of court since it is a nominal amount like a one rod.

Shenanigans or not doesn't matter, its an option, out of several that I listed. That and it is the last option I listed. The Warranty act is there for a reason weather it be for $1 or $1 Million. I do not presume to know a individuals circumstance. At what dollar figure do you feel it becomes a legitimate course of action to hold someone/company for their warranty?

How does taking a company to court over a legitimate claim cause the next person problems to get a claim warranted?

IF the claim is legit and the company is negligent in honoring their warranty, wouldn't it behove a person to shed light on a company like that. How else would a person go about shedding light on a company that operated in less than unethical business practices. I am not accusing Falcon of anything, quite the opposite.

"And if we didn't have shenanigans like this�" is a pretty broad term and accusation over just listing some options to an individual that most likely will not even choose an option like small claims. Kind of like "Putting the Cart before the horse" before anything is even done.

I'm not stupid for listing the options nor is anyone that chooses to take an option like small claims court. They are options granted to us by the country we live in. Its not a perfect system but is a damn sight better system than anywhere else in the world.