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Re: Tackle Warehouse
[Re: Mark Perry]
#10647097
02/25/15 04:56 PM
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Joined: Nov 2014
Posts: 227
Samboy04
OP
Outdoorsman
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OP
Outdoorsman
Joined: Nov 2014
Posts: 227 |
I did call them and the rep's exact words were "send it back, that's the best I can do". Got the cold shoulder on the phone also. I'm not trying to bash, I just wanna know if anybody has had similar issues. I would not have even brought this up but I'm really shocked at how I have been treated by TW. Short of them replacing it what we're you hoping for? I deal with them often. Had an order or two messed up but they were great about fixing it. I'm wasn't looking for any freebies or anything. Maybe just a little better treatment, the rod should have never been shipped to me in that condition. I call them and they act like it was my fault and like I was bothering them or something.
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Re: Tackle Warehouse
[Re: Samboy04]
#10647101
02/25/15 04:58 PM
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Joined: Jan 2004
Posts: 72,588
Mark Perry
Super Freak
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Super Freak
Joined: Jan 2004
Posts: 72,588 |
I did call them and the rep's exact words were "send it back, that's the best I can do". Got the cold shoulder on the phone also. I'm not trying to bash, I just wanna know if anybody has had similar issues. I would not have even brought this up but I'm really shocked at how I have been treated by TW. Short of them replacing it what we're you hoping for? I deal with them often. Had an order or two messed up but they were great about fixing it. I'm wasn't looking for any freebies or anything. Maybe just a little better treatment, the rod should have never been shipped to me in that condition. I call them and they act like it was my fault and like I was bothering them or something. Might be hard for them to really understand the damage without seeing it first. If they were rude then that's on them.
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Re: Tackle Warehouse
[Re: Samboy04]
#10647108
02/25/15 05:00 PM
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Joined: Jun 2014
Posts: 19
Triton-x
Green Horn
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Green Horn
Joined: Jun 2014
Posts: 19 |
Ordered many rods and reels from them without any issues.
Jesus first - then the rest will fall into place.
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Re: Tackle Warehouse
[Re: Samboy04]
#10647121
02/25/15 05:03 PM
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Joined: Feb 2010
Posts: 5,103
Rob Lay
TFF Celebrity
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TFF Celebrity
Joined: Feb 2010
Posts: 5,103 |
my only problem with Tackle Warehouse is the dent in my bank account. everything they send has a return label, just turn it around, and they credit your account. I wouldn't take it personal, they just have a very high volume and they don't have time to coddle you. Sounds like they are being very matter of fact and efficient. Send it back, get refund or when they get back in stock they will resend. I think you will be fine.
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Re: Tackle Warehouse
[Re: Samboy04]
#10647140
02/25/15 05:10 PM
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Joined: Apr 2011
Posts: 1,526
DFW-fisherman
Extreme Angler
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Extreme Angler
Joined: Apr 2011
Posts: 1,526 |
Just be kind and persistent until you get satisfaction. TW should stand behind it.
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Re: Tackle Warehouse
[Re: Samboy04]
#10647151
02/25/15 05:14 PM
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Joined: May 2007
Posts: 40,585
WAWI
TFF Guru
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TFF Guru
Joined: May 2007
Posts: 40,585 |
I did call them and the rep's exact words were "send it back, that's the best I can do". Got the cold shoulder on the phone also. I'm not trying to bash, I just wanna know if anybody has had similar issues. I would not have even brought this up but I'm really shocked at how I have been treated by TW. How have you been treated, the rep said send it back. Did they curse you, laugh at you, call you name's??? What did they do that made you feel "shocked"????
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Re: Tackle Warehouse
[Re: Rob Lay]
#10647296
02/25/15 05:57 PM
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Joined: Jun 2012
Posts: 20,827
Douglas J
TFF Guru
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TFF Guru
Joined: Jun 2012
Posts: 20,827 |
they don't have time to coddle you
#MFGA
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Re: Tackle Warehouse
[Re: Douglas J]
#10647319
02/25/15 06:04 PM
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Joined: Nov 2014
Posts: 227
Samboy04
OP
Outdoorsman
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OP
Outdoorsman
Joined: Nov 2014
Posts: 227 |
they don't have time to coddle you Coddle? I think it's cuddle! You guys crack me up, intelligence at its finest!
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Re: Tackle Warehouse
[Re: Samboy04]
#10647325
02/25/15 06:06 PM
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Joined: Apr 2008
Posts: 2,089
AgSellers04
Extreme Angler
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Extreme Angler
Joined: Apr 2008
Posts: 2,089 |
they don't have time to coddle you Coddle? I think it's cuddle! You guys crack me up, intelligence at its finest! Are you saying "coddle" is not a word?
PBs LMB- 11 lbs., 7 oz. Falcon Striper- 40 lb. Long Is. Sound BlueCat- 30 lb. Texoma Hybrid-8.2 lb. Lewisville Cutthroat Trout-22" Yellowstone R, WY Rainbow Trout- 21" Blitzen R, OR Steelhead- 8 lb. Umpqua R, OR Redfish-20 lb. Panama C. Bay, FL
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Re: Tackle Warehouse
[Re: Samboy04]
#10647343
02/25/15 06:16 PM
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Joined: Jun 2011
Posts: 15,979
921 Phoenix
TFF Guru
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TFF Guru
Joined: Jun 2011
Posts: 15,979 |
they don't have time to coddle you Coddle? I think it's cuddle! You guys crack me up, intelligence at its finest! I think they were talking about the word below. Full Definition of CODDLE transitive verb 1 : to cook (as eggs) in liquid slowly and gently just below the boiling point 2 : to treat with extreme or excessive care or kindness : pamper <accused the court of coddling criminals>
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Re: Tackle Warehouse
[Re: Samboy04]
#10647352
02/25/15 06:19 PM
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Joined: Feb 2010
Posts: 5,103
Rob Lay
TFF Celebrity
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TFF Celebrity
Joined: Feb 2010
Posts: 5,103 |
Coddle? I think it's cuddle! You guys crack me up, intelligence at its finest! the stupid is strong with you!
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Re: Tackle Warehouse
[Re: Samboy04]
#10647356
02/25/15 06:21 PM
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Joined: Jun 2008
Posts: 17,336
Jacob
TFF Guru
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TFF Guru
Joined: Jun 2008
Posts: 17,336 |
Maybe he wants to cuddle?
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Re: Tackle Warehouse
[Re: Samboy04]
#10647377
02/25/15 06:29 PM
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Joined: Jun 2012
Posts: 20,827
Douglas J
TFF Guru
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TFF Guru
Joined: Jun 2012
Posts: 20,827 |
Coddle? I think it's cuddle! You guys crack me up, intelligence at its finest!
#MFGA
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Re: Tackle Warehouse
[Re: Samboy04]
#10647451
02/25/15 07:02 PM
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Joined: Feb 2009
Posts: 10,438
BThomas
TFF Guru
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TFF Guru
Joined: Feb 2009
Posts: 10,438 |
You TFF Bullies. Sambo only wanted you to agree with him.
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Re: Tackle Warehouse
[Re: Samboy04]
#10647462
02/25/15 07:09 PM
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Joined: Jul 2012
Posts: 1,157
JohnButte
Extreme Angler
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Extreme Angler
Joined: Jul 2012
Posts: 1,157 |
Eh, TW's always treated me great, and I'm kind of a prick. I've returned a number of things over the years and never had any issues. Shipping rods is just a tricky game. If you're still unhappy, sit down and write them an email. They are internet people, they will get the message better that way, and you will probably express your frustration more eloquently as well.
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