I went to Progressive here in Wichita Falls and they would not give me an estimate untill I gave them a Credit Card number..whats up with that..(of course i just walked out)

I am surprised, I have had great service from Progressive.

kingdad.. call Karen... its easy...

I�ve been reading all this about insurance problems and have to say I was sick after reading it. Sunday I was loading my boat on the trailer and a bunk board broke causing keel damage. I called the Progressive Insurance and started my claim. The lady was very nice and pleasant to talk with. She said an adjuster would be in touch with me in two hours. About an hour and a half later I got a call from the adjusted who said he would meet with me to look at my boat. The next day he was there when he said he would be, looked at the damage and took some photographs and said he could write me a check right then or send it to me in the mail. He recommended a shop to take it to have the repairs done and even called there to make sure that they would be able to get to it soon and that he was right on the amount. When I told him how skeptical I was about even calling due to what I have read on here, he said that boats are the hot item to intentionally damage to get insurance to pay it off so you don�t have to make payments on it anymore. I got a call from him at noon and he said he had called the repair shop today just to check on my boat and when it would be ready. I can�t say enough good things about Progressive.

Ronnie..I have State Farm, and never had a problem..house,CARS..boat. I just thought I would get a quote to keep them on the ball. To be fair, they have several Agents here and I went to the closet one to me. Man what a dump.not clean and they have several insurance names stuck on the walls..??.kids running every where..two people "working" who didn't seems to care. Seemed like it was a Govn welfair agency..
Not a good experence..

i think everbody has a Horror story about one insurance company or another!
have Progressive now on boat,suburban,and the Harley.won't go to anyone else!!
Allstate bent me over a barrel over a wreck that wasn't my fault,wouldn't go to court to fight the other people's insurance company,and told me i needed a lawyer!!!
then they tried to triple my rates and i told them to cancell the truck insurance.3 month's later when i need proof of the boat insurance i find out they had dropped the boat also.without even notifying me!!!
have had nothing but good things to say about Progressive!
my two cents is- if you are buying anything over the net you need to KNOW WHAT YOU'RE DOING!!
research it and write you're own policy.don't depend on the person selling it to you!

I had a marine specialist determine that my hull failed due to a poor previous repair in which, over time, catastrophically failed. His notes read "There are no readily visible indications of impact damage. Previous repairs appear to have been poorly completed and are failing. The hull appears to be �oil canning� from lack of internal structural support (stringers failing or are delaminated from hull). This has resulted in the fracturing now observed."

Hull is worth $6K and to put a new one on it would cost $10K. Skeeter wiped their hands clean and Progressive did as well and no glass shop will touch the hull at a reasonable cost. The guy that did my original repair has been out of business for the last 3yrs (cant go after him) hence the sale of my Yamaha HPDI 225hp.

Progressive is completely denying my claim and won't touch my hull. They state that I am fully liable for the original faulty glass repair. Thank GOD I paid cash for my boat and I don't owe a soul for anything.
About the only thing that sucks at this point is that I am not fishing any tournaments this year, and this is after my brother and I finished 2nd overall AOY in the Ignition Bass Conroe series and I believe we cashed a check in all but 1 Tourney. Freaking stinks!

EK-- take it out and plow over a stump- maybe then thier "politics" with the paperwork can state there is in fact collistion damage...

(not really being serious- i can feel your frustration, as I would be out of my mind).

I'm going through the same BS with Progressive. I have both my boat insured them them & I'm done with being treated like [censored].

Sux don't it. Flip over to Karen at State Farm when they get through with you. She is awesome!

I just finished reading all af the posts and can say that State Farm has always taken great care of my needs, but I was told a week ago that I am going to be cancelled after 10 years with them because I have had 4 claims, 3 in the last 4 years. I worked for a local dealer here in dallas for 2 years and stay in touch with those guys and have seen first hand how the local rep for progressive, i cant remember his name, has tried to deny customers of legit claims on lower unit impacts and hull damages. Most of the claims I saw come through that were progressive customers had to fight to get their claims taken care of and many were just stuck with broke equipment. Progressive is the absolute worst company I had dealings with while working in the industry. State Farm is the absolute best boat insurance you can have bar none! I am very sad and scared that I'm loosiimg my state farm coverage but i will promise I'd go back to fishing from my tube before running with progressive insurance on my boat!

Progressive denied my claim after hitting a stump and trashing my lower unit saying it was "mechanical failure" not the stump that caused the failure.

The adjuster first told the repair shop that it was impact damage but his boss (who only saw pictures)went against his decision & denied the claim. Then I rec'd two certified letters from different people at Progressive on the same day, one said it was impact damage and covered. The other letter said it was a "bearing failure" and they would not cover it. They couldn't produce any proof of the "failed bearing", they then lied and said it was a "leaky Seal". Still no proof, they ended up paying but I went ahead and filed a complaint with Texas Dept of Insurance.

There was more lies and bad stuff they tried but I wont waste your time. The Tx Dept of Insurance has an ongoing investigation for the North Texas Marine division of Progressive due to the amount of complaints.

If Progressive has denied your claim for bogus reasons. PLEASE CALL TX DEPT of INSURANCE 1-800-252-3439 and file a complaint.

im with bob now and i wont go to anywhere else

I am an insurance adjuster but do not inspect boats. Look at your policy coverage under physical damage and pay special attention to exclusions as to coverage. If you have a filed a legitimate claim with your carrier and there appears to be a problem of coverage, call the Dept. of Insurance Board. The insurance carrier is required to answer to the Board within a required amount of days. Insurance carriers do not like to respond to the Board!

MAD CAT- call over to Karen at state farm (skip parkers office in richardson) and talk to her about it. she may be able to help. you CAN switch agents.