How to get attention at Lowe’s when you can’t get through to them on the phone

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How to get attention at Lowe’s when you can’t get through to them on the phone #15201022 09/26/24 01:38 AM
Joined: Dec 2006 Posts: 46,974 HAWL Mudshark OP TFF Guru
OP Mudshark TFF Guru Joined: Dec 2006 Posts: 46,974 HAWL	I bought a Kohler toilet from Lowe’s last Saturday. It was a fancy chair height, clean side new set up with a skirt tank. Cool design, you set the flange to the floor before you set the main part of the toilet on the floor. The dang thing leaked the moment I set it. I took it up and reset it 8 times since Sunday and it still leaked. I finally figured out the dang toilet had a flaw and the bowl was leaking. I finally gave up and took it back to the store. When I put it on the cart, there was still water trapped in the trap. I figured I’d be nice and dump out the water on the cart but it was still dripping off the cart when I dragged it in the store. Suddenly, people became concerned and came running to help me. Big puddle of water under my cart while I tried to explain the issue, It became a much more urgent issue once my pee water was in the returns aisle. Damn straight, feel my pain now. The new toilet is now set and does not leak. If you want expedited service at Lowe’s, drag in a cart with pee water leaking of the sides of the cart. My new install is all good now.

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Mudshark] #15201026 09/26/24 01:45 AM
Joined: May 2002 Posts: 96,529 Mineola B Bob Davis Bunkeroid Bob
Bob Davis Bunkeroid Bob B Joined: May 2002 Posts: 96,529 Mineola	Did you caulk it?

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Mudshark] #15201028 09/26/24 01:47 AM
Joined: Jul 2013 Posts: 9,802 No Place But Texas RCarter TFF Celebrity
RCarter TFF Celebrity Joined: Jul 2013 Posts: 9,802 No Place But Texas	WORK HARD.....FISH HARDER! GOD is Great...BEER is Good...and PEOPLE are CrAZy billy currington

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Bob Davis] #15201034 09/26/24 01:56 AM
Joined: Dec 2006 Posts: 46,974 HAWL Mudshark OP TFF Guru
OP Mudshark TFF Guru Joined: Dec 2006 Posts: 46,974 HAWL	Originally Posted by Bob Davis Did you caulk it? I did not Last edited by Mudshark; 09/26/24 02:00 AM. Reason: Now that water isn’t pouring out on the floor, I might

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Mudshark] #15201045 09/26/24 02:11 AM
Joined: Apr 2007 Posts: 3,410 pecan plantation gregpaul TFF Team Angler
gregpaul TFF Team Angler Joined: Apr 2007 Posts: 3,410 pecan plantation	I had problem with Kohler toilet as well. Water level would drop 1.5” after filling. Did you replace with another Kohler?

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: gregpaul] #15201050 09/26/24 02:16 AM
Joined: Dec 2006 Posts: 46,974 HAWL Mudshark OP TFF Guru
OP Mudshark TFF Guru Joined: Dec 2006 Posts: 46,974 HAWL	Originally Posted by gregpaul I had problem with Kohler toilet as well. Water level would drop 1.5” after filling. Did you replace with another Kohler? I did because I’d already glued the chit out of the floor flange and wasn’t going to rip that back up unless I had to. It might not ever come back up without a jack hammer.

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Bob Davis] #15201058 09/26/24 02:29 AM
Joined: Jul 2007 Posts: 52,132 Plano TX T Trickster Super Freak
Trickster Super Freak T Joined: Jul 2007 Posts: 52,132 Plano TX	Originally Posted by Bob Davis Did you caulk it? Sounds like he pee'd on it. Sort of a caulk job I guess.

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Mudshark] #15201059 09/26/24 02:30 AM
Joined: Dec 2006 Posts: 46,974 HAWL Mudshark OP TFF Guru
OP Mudshark TFF Guru Joined: Dec 2006 Posts: 46,974 HAWL	To add to the effect, I cut my thumb on a jagged edge of broken porcelain so the dripping cart of toilet also had blood all over the toilet pieces.

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Mudshark] #15201075 09/26/24 02:44 AM
Joined: Apr 2006 Posts: 26,643 Highland Village O outfishdya TFF Guru
outfishdya TFF Guru O Joined: Apr 2006 Posts: 26,643 Highland Village	Pro tip. If you put a toilet on the cart, poor some lemonade in it and head straight to the return line. You can earn a toilet. Sometimes a bitter man trying to be a better man

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Mudshark] #15201086 09/26/24 03:00 AM
Joined: Aug 2006 Posts: 19,826 Carrollton C COFF TFF Guru
COFF TFF Guru C Joined: Aug 2006 Posts: 19,826 Carrollton	I like to take a comic book in with me and sit down for a little break on the display models.

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: COFF] #15201111 09/26/24 03:59 AM
Joined: May 2002 Posts: 96,529 Mineola B Bob Davis Bunkeroid Bob
Bob Davis Bunkeroid Bob B Joined: May 2002 Posts: 96,529 Mineola	Originally Posted by COFF I like to take a comic book in with me and sit down for a little break on the display models.

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Mudshark] #15201129 09/26/24 09:06 AM
Joined: May 2007 Posts: 43,447 Arlington P Patriot Guard Rider TFF Guru
Patriot Guard Rider TFF Guru P Joined: May 2007 Posts: 43,447 Arlington	Originally Posted by Mudshark To add to the effect, I cut my thumb on a jagged edge of broken porcelain so the dripping cart of toilet also had blood all over the toilet pieces. Now you can sue for damages and pain and suffering. Call Jim Adler, The Hammer!! Family is everything! Life is precious. We don’t have forever. We have now. This moment. We can choose to love our lives now.

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Mudshark] #15201146 09/26/24 10:54 AM
Joined: Apr 2008 Posts: 45,437 Dallas, TX C CCTX mapquest
CCTX mapquest C Joined: Apr 2008 Posts: 45,437 Dallas, TX	You lost me at Kohler. American Standard always easier for replacement parts.

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Mudshark] #15201249 09/26/24 01:18 PM
Joined: Jan 2007 Posts: 5,061 U uncle_bagster TFF Celebrity
uncle_bagster TFF Celebrity U Joined: Jan 2007 Posts: 5,061	Uncle John has a good video on how to select a toilet: https://www.youtube.com/results?search_query=uncle+john+toilet+prank

Re: How to get attention at Lowe’s when you can’t get through to them on the phone [Re: Mudshark] #15201276 09/26/24 01:50 PM
Joined: Dec 2006 Posts: 46,974 HAWL Mudshark OP TFF Guru
OP Mudshark TFF Guru Joined: Dec 2006 Posts: 46,974 HAWL	The first thing I did this morning was to go check on the new toilet, the floor is still dry. I feel vindicated but am still kind of miffed about the time I wasted thinking I had messed up.

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