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Re: Lews customer service
[Re: Garett]
#13121239
04/12/19 02:45 PM
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Joined: Mar 2006
Posts: 8,178
reeltexan
TFF Celebrity
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TFF Celebrity
Joined: Mar 2006
Posts: 8,178 |
I'd sure rather mail a small section than the whole rod.
"..The pleasantist angling is to see the fish Cut with her golden oars the silver stream, And greedily devour the treacherous bait. Bill Shakespeare
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Re: Lews customer service
[Re: Garett]
#13121781
04/13/19 02:15 AM
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Joined: Aug 2009
Posts: 665
Patta-whack
Pro Angler
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Pro Angler
Joined: Aug 2009
Posts: 665 |
Havent had to use the replacement process for a while but Dobyns used to require the same thing.
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Re: Lews customer service
[Re: Garett]
#13122246
04/13/19 05:57 PM
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Joined: Oct 2018
Posts: 169
BigVes
Outdoorsman
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Outdoorsman
Joined: Oct 2018
Posts: 169 |
So I recently had a rod break, and lews is offering to replace it so Im not complaining. But the process here seems strange.. they want me to cut the section of the pole with the model number with a hacksaw and mail them that section... that seems like an extremely weird thing to request but If thats what it takes then obviously I dont mind cutting a rod thats already broken. Ive had rods replaced by Abu Garcia and they just ask for a picture of the break, and a picture of the model number... much faster and cheaper service Dobyns Rods does the same. Hacksaw & mail it off
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