Just wanted to give a big Thumbs up to both Moritz Chevrolet and also Moritz Dodge and Jeep. To make a short story long my mother in law was in the market for a new car. She had already picked out a couple of different dealerships before I even knew she was looking for a car. She told me that she had found the car she wanted in Arlington at HOLT DODGE JEEP at I-20 and Collins. So I went with her on Monday to assist her in buying the car. Well after going back and forth over numbers, the sales manager comes to us and tells us we have a deal. So he walks off and I tell our salesman that I would like something in front of me to show the price of the car including TTL and that my mother in law would write a check for the car. This is where everything goes to hell in a hand basket very quick.
After about 15 minutes the sales manager comes back out and says I never agreed to the price. He is also raising his voice to me and I start to argue with him. He tells me you are crazy if you think I said that and there is no way I can do that price. After telling him he was full of BS, I told my mother in law lets leave. He tells me he has the best price in town and that he will honor the price until closing. I tell him there is no way in hell we are buying a car here. Again this is Holt Jeep in Arlington at I-20 & Collins.

So I decide to go by and talk to Monte at Moritz. I never knew Monte until I bought his lightly used boat last year. smile Monte Calls up the sales manager on the Jeep side on speaker phone and explains the situation to him. He says send them over and we will take care of them. We then go over to the Jeep side to look as she was set on buying a Jeep. As soon as we got to the Jeep side we were greeted by Dick Titterington( Sales Manager on Jeep side.) So within about 45 minutes, we had a deal worked and Moritz didn't even have it in stock. They told us they could get it the next day in the interior and exterior color that she wanted. She picked up her new car yesterday and is tickled to death. Moritz has earned a couple new customers for life. Thanks to Monte and Moritz Staff for taking a terrible experience at one dealership and turning into a great experience at another!! If you are on the fence, give Moritz your first shot. They will earn your business.

Monte and his whole staff are damn good people!!

Good story, not surprised. Seen good stories on Monte and Moritz in the past, often. Good job Monte and congrats ZX-250!

Monte is good people.

My girlfriend had a bad experience at holt jeep on I20 as well. The manager had her fuming mad. He was asking some very personal questions on where she got her money then I walked in and he said "oh, I see where you get your money now". You expect to get business after that? We left and will never go back.

This is when you take it to Holt and do donuts while flipping them the bird!

Only place to go to buy a new Chevrolet, or I guess now Jeep. Monte and Tony are quality individuals and will do whatever it takes to get you in the vehicle you desire.

Holy [censored]. That's really bad.

Which model Jeep did she buy? What kind of price did she pay?

pics of mil?




oh and the new jeep I guess.

But you gotta watch that Tony fella.. he pickpocketed me for over 30k

This is a great story and kudos to Monte, Tony, and the rest of the Moritz team.

Regarding the treatment from the a-hole at Holt Dodge Jeep, I made up my mind the last time something like that happened to me that I would walk out the door and never look back whenever some car salesman, sales manager, or in the unlikely event that financing was involved - the fiance guy... gave me any sort of carp whatsoever. Too many good guys in the business to give my $ to some asshat who wants to act like a jerk. And I don't care if the deal was all the way down to me just signing on the dotted line.

Maybe those tactics work with some people but obviously not with the OP and not with me either.

Monte is very good people...

Good on Moritz!

Has Jeep started the new Wrangler Truck yet?

Cliff notes?