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Dec 30th, 2023
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 Re: The best thing about Bass Pro Shop
[Re: bush hog]
#11422322
02/18/16 02:32 PM
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Joined: Feb 2013
Posts: 1,273
tsspencer2887
Extreme Angler
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Extreme Angler
Joined: Feb 2013
Posts: 1,273 |
I worked at BPS (Customer Service Counter) for 4 years and the reason that some don't want to put a rod and reel together or switch rods/reels on a combo, is because of the headache it causes in inventory later on. Has nothing to do with actually selling it or cutting a zip tie. A rod has one UPC in the inventory, a reel has another and each different combo has a different UPC. When the store just decides to put a combo together, their inventory will then show that they are short a rod and reel and sold an extra combo. Correcting the inventory is nothing more than one big headache (I know because I did it several times). If we swapped out combos for everyone who asked, we would have had to hire someone full-time just to keep the inventory updated.
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Re: The best thing about Bass Pro Shop
[Re: bush hog]
#11422332
02/18/16 02:34 PM
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Joined: May 2015
Posts: 164
Rubberdown
Outdoorsman
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Outdoorsman
Joined: May 2015
Posts: 164 |
Kind of a rant, but I worked in the motorcycle business and had to deal with this kind of thing a lot. People would come in ask you to spend all this time fitting them for a helmet figuring out what brand of helmet fit their head shape, trying to glean all information on what they needed and what was best for them only to buy it online. They would literally say "thanks for the info and spending an hour with me, I'm going to go buy it online". People wonder why Customer Service is [censored] these days? It cost money to put that stuff on the shelf for you to look at, it cost money to turn on the lights, and it cost money for me to sell it to you. People come in to your store, use your service and professionalism, and don't pay you for it.
Last edited by Rubberdown; 02/18/16 07:25 PM.
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Re: The best thing about Bass Pro Shop
[Re: bush hog]
#11422545
02/18/16 03:50 PM
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Joined: Feb 2009
Posts: 427
HOU Razorback
Angler
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Angler
Joined: Feb 2009
Posts: 427 |
BPS is better than some places. I just wish they were a bit cheaper or had a "bargain cave" like Cabelas.
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Re: The best thing about Bass Pro Shop
[Re: bush hog]
#11422558
02/18/16 03:54 PM
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Joined: Feb 2016
Posts: 24
Sidewinder03
Outdoorsman
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Outdoorsman
Joined: Feb 2016
Posts: 24 |
Academy, in my opinion is #1 with BPS and Cabelas coming in neck and neck for second place.
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Re: The best thing about Bass Pro Shop
[Re: Rubberdown]
#11423038
02/18/16 07:14 PM
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Joined: Aug 2009
Posts: 1,086
TwoLakes
Extreme Angler
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Extreme Angler
Joined: Aug 2009
Posts: 1,086 |
This makes sense. If you are going to purchase online, then purchase online. But don't use a store offering personal service to pick the product you want. We all need to make a living.
IF everyone purchases online, there will be no stores to get the hands on and personal service.
And, yes, I agree this is only my personal opinion.
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Re: The best thing about Bass Pro Shop
[Re: HOU Razorback]
#11423073
02/18/16 07:25 PM
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Joined: May 2015
Posts: 164
Rubberdown
Outdoorsman
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Outdoorsman
Joined: May 2015
Posts: 164 |
BPS is better than some places. I just wish they were a bit cheaper or had a "bargain cave" like Cabelas. Love the bargian cave!
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Re: The best thing about Bass Pro Shop
[Re: ezbassin]
#11425502
02/19/16 08:24 PM
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Joined: Jan 2006
Posts: 2,126
Cass Caldwell
Extreme Angler
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Extreme Angler
Joined: Jan 2006
Posts: 2,126 |
It was due to the Spring Fishing Classic going on. My parents actually asked me what was going on at BPS in Bossier this weekend, as there was no parking to be found in that place. Guess there was a run on gear. Might have been a car show in the parking lot.
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Re: The best thing about Bass Pro Shop
[Re: tsspencer2887]
#11425766
02/19/16 10:39 PM
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Joined: Jun 2013
Posts: 3,155
bush hog
OP
TFF Team Angler
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OP
TFF Team Angler
Joined: Jun 2013
Posts: 3,155 |
I worked at BPS (Customer Service Counter) for 4 years and the reason that some don't want to put a rod and reel together or switch rods/reels on a combo, is because of the headache it causes in inventory later on. Has nothing to do with actually selling it or cutting a zip tie. A rod has one UPC in the inventory, a reel has another and each different combo has a different UPC. When the store just decides to put a combo together, their inventory will then show that they are short a rod and reel and sold an extra combo. Correcting the inventory is nothing more than one big headache (I know because I did it several times). If we swapped out combos for everyone who asked, we would have had to hire someone full-time just to keep the inventory updated. See, there you go. Had the salesman or lady I chatted with at BPS explained why they couldn't help me then I might have walked out of there with a little better attitude. There's a reason for everything and sometimes it helps when you know that reason. Thanks for the explanation.
To whom much is given, much is required.
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Re: The best thing about Bass Pro Shop
[Re: bush hog]
#11425817
02/19/16 11:15 PM
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Joined: May 2014
Posts: 337
danwill12
Angler
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Angler
Joined: May 2014
Posts: 337 |
I forgot to pack my reading glasses on one trip. Had to irritate the sales guy at the reel kiosk several times!! Way to dark down on the floor.
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