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Costa Del Mar representation
#12203805
04/18/17 12:31 AM
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Joined: May 2016
Posts: 135
toledo puma
OP
Outdoorsman
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OP
Outdoorsman
Joined: May 2016
Posts: 135 |
I was hoping that we had someone on here that worked with Costa since I have a pair of Man O Wars that I fish with 3 or 4 days per week that I can't do without and want to purchase the arms (temples and tips) for. Really did'nt want to send them in, in fear of not getting them back.
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Re: Costa Del Mar representation
[Re: toledo puma]
#12203811
04/18/17 12:35 AM
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Joined: Feb 2008
Posts: 3,344
Ken Starling
TFF Team Angler
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TFF Team Angler
Joined: Feb 2008
Posts: 3,344 |
You may contact customer service and ask if they will send you some replacements. You will probably have to send the in and have them replaced. We usually have some parts when we are at the Skeeter Owners event in June, if you can wait that long
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Re: Costa Del Mar representation
[Re: Ken Starling]
#12203825
04/18/17 12:39 AM
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Joined: May 2016
Posts: 135
toledo puma
OP
Outdoorsman
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OP
Outdoorsman
Joined: May 2016
Posts: 135 |
Thanks for responding Ken. I don't have a problem buying them and replacing them myself. With that said I won't send them in, since I may not get them back.
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Re: Costa Del Mar representation
[Re: toledo puma]
#12203860
04/18/17 12:50 AM
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Joined: Apr 2015
Posts: 6,885
04champ
TFF Celebrity
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TFF Celebrity
Joined: Apr 2015
Posts: 6,885 |
they always give you the option to pay to repair them if they aren't covered under warranty
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Re: Costa Del Mar representation
[Re: toledo puma]
#12203886
04/18/17 01:02 AM
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Joined: Feb 2008
Posts: 3,344
Ken Starling
TFF Team Angler
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TFF Team Angler
Joined: Feb 2008
Posts: 3,344 |
Let me ask someone and I will send a pm. Thanks for responding Ken. I don't have a problem buying them and replacing them myself. With that said I won't send them in, since I may not get them back.
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Re: Costa Del Mar representation
[Re: toledo puma]
#12203908
04/18/17 01:09 AM
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Joined: Feb 2008
Posts: 3,344
Ken Starling
TFF Team Angler
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TFF Team Angler
Joined: Feb 2008
Posts: 3,344 |
I will share this as well. The Costa repair team will be at Texas Bass fest on Rayburn in May , like they were at the Classic. If you have glasses in need of repair stop by and see them if you are in the area. It is the weekend of May 17-21
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Re: Costa Del Mar representation
[Re: toledo puma]
#12204100
04/18/17 02:32 AM
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Joined: May 2008
Posts: 385
slayer12
Angler
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Angler
Joined: May 2008
Posts: 385 |
Have you called costa? Last time I had the temples coming apart and the sent me new ones all I had to pay was shipping.
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Re: Costa Del Mar representation
[Re: toledo puma]
#12204114
04/18/17 02:39 AM
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Joined: Apr 2004
Posts: 687
Big1Bass
Pro Angler
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Pro Angler
Joined: Apr 2004
Posts: 687 |
I have sent mine in twice and both times got them back no problem.. You first go online and open a ticket.. It is tracked the entire time and will send you updates.. It is really a nice program they have..
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Re: Costa Del Mar representation
[Re: toledo puma]
#12204461
04/18/17 12:35 PM
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Joined: Feb 2005
Posts: 305
sam hardin
Angler
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Angler
Joined: Feb 2005
Posts: 305 |
I recently sent in a pair of mine for repair. It took about 10 days for them to perform the assessment. I got an email stating that they would not warranty some of the issues. They also said that it was going to cost me roughly $120 to replace them. I called them to verify this and the representative told me they would send me a new pair for $69.99 + shipping. I'm not sure where the pricing mixup came from but I ended up getting a brand new pair of glasses for about half the original cost. With that being said it did take almost a month to complete the process.
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Re: Costa Del Mar representation
[Re: toledo puma]
#12204505
04/18/17 12:55 PM
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Joined: May 2007
Posts: 40,618
WAWI
TFF Guru
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TFF Guru
Joined: May 2007
Posts: 40,618 |
Thanks for responding Ken. I don't have a problem buying them and replacing them myself. With that said I won't send them in, since I may not get them back. Seems slightly paranoid.
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Re: Costa Del Mar representation
[Re: toledo puma]
#12204584
04/18/17 01:32 PM
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Joined: Sep 2005
Posts: 238
aggie-01
Outdoorsman
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Outdoorsman
Joined: Sep 2005
Posts: 238 |
I have the Man O Wars also. I think they have discontinued them. I would call and talk with them to see what you could do. I would be hesitant to send them in also.
Mitch
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Re: Costa Del Mar representation
[Re: toledo puma]
#12204629
04/18/17 01:52 PM
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Joined: Jan 2010
Posts: 589
JJHunts
Pro Angler
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Pro Angler
Joined: Jan 2010
Posts: 589 |
There is no reason to be scared to send them in. I have sent in multiple pair and have always got them back, plus as mentioned earlier you can track the whole process on line. As someone else said I recommend you buy another pair as back up if your that pairanoid. I
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Re: Costa Del Mar representation
[Re: toledo puma]
#12204641
04/18/17 01:59 PM
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Joined: Nov 2011
Posts: 7,913
RO519
TFF Celebrity
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TFF Celebrity
Joined: Nov 2011
Posts: 7,913 |
I'm not sure I understand the hesitation on sending your glasses back to Costa? I talked to the repair guys at the Classic after they fixed the pair I was wearing, and they told me to send in my other Costas. I sent them in and they got them back to me in two weeks. It can all be tracked on line, they will call or email you if they have any issues with the repairs also...
Fightin' Texas Aggie '14
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Re: Costa Del Mar representation
[Re: RO519]
#12204673
04/18/17 02:19 PM
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Joined: Jul 2011
Posts: 4,113
David Burton
TFF Team Angler
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TFF Team Angler
Joined: Jul 2011
Posts: 4,113 |
I'm not sure I understand the hesitation on sending your glasses back to Costa? I talked to the repair guys at the Classic after they fixed the pair I was wearing, and they told me to send in my other Costas. I sent them in and they got them back to me in two weeks. It can all be tracked on line, they will call or email you if they have any issues with the repairs also... I think he is saying he's not sure he'll get the model he likes back, since it has been discontinued. He is worried they will total them and offer him a new pair instead.
David Burton 2015 Skeeter FX 21 +Ultrex +Helix 12 (x3) +Mega360 +MegaLive
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Re: Costa Del Mar representation
[Re: toledo puma]
#12205012
04/18/17 04:56 PM
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Joined: Feb 2008
Posts: 3,344
Ken Starling
TFF Team Angler
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TFF Team Angler
Joined: Feb 2008
Posts: 3,344 |
Correct, the Man On Wars have been discontinued. That's why he doesn't want to send them in.
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