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My brand new Falcon rod broke
#11515189
04/01/16 03:19 AM
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Joined: Mar 2014
Posts: 1,611
Danny L. Weems
OP
Extreme Angler
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OP
Extreme Angler
Joined: Mar 2014
Posts: 1,611 |
I bought a Falcon Cara Weightless worn rod from Academy in Tyler less than a month ago and about my third cast today it just breaks about 12" from tip. I have no idea how it broke, it just snapped when I cast. I haven't had a Falcon rod since I bought a Carolina lizard dragger about 25 years ago and I've never had any trouble with their products. Has anyone had to deal with Falcon or Academy on something like this? Would I contact Falcon or Academy? I really like the rod and fully understand every manufacturer has problems from time to time so I'm no way upset at Falcon, just looking for some advice.
Thanks
Phil 4:13 "I can do all things through Christ who strengthens me"
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Re: My brand new Falcon rod broke
[Re: Danny L. Weems]
#11515196
04/01/16 03:20 AM
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Joined: Sep 2013
Posts: 183
Rhaider
Outdoorsman
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Outdoorsman
Joined: Sep 2013
Posts: 183 |
If you bring it back to Academy with the receipt they're usually great about customer service. Also, I'm sure Falcon would help you out too but that may take a good bit longer than going to the retailer directly.
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Re: My brand new Falcon rod broke
[Re: Rhaider]
#11515200
04/01/16 03:23 AM
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Joined: Mar 2014
Posts: 1,611
Danny L. Weems
OP
Extreme Angler
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OP
Extreme Angler
Joined: Mar 2014
Posts: 1,611 |
Yeah I'll call Academy in the morning. I would like to get a replacement before Saturday.
Thanks
Phil 4:13 "I can do all things through Christ who strengthens me"
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Re: My brand new Falcon rod broke
[Re: Danny L. Weems]
#11515217
04/01/16 03:29 AM
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Joined: Sep 2013
Posts: 183
Rhaider
Outdoorsman
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Outdoorsman
Joined: Sep 2013
Posts: 183 |
Definitely. They helped me out this weekend when the drag star on my curado stopped clicking. Replaced it no questions asked.
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Re: My brand new Falcon rod broke
[Re: Danny L. Weems]
#11515224
04/01/16 03:32 AM
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Joined: Dec 2004
Posts: 27,667
Fish Killer
Big Sexy
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Big Sexy
Joined: Dec 2004
Posts: 27,667 |
How many times did you fish with it before it broke?
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Re: My brand new Falcon rod broke
[Re: Danny L. Weems]
#11515262
04/01/16 03:46 AM
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Joined: Jan 2015
Posts: 175
CLedbetter
Outdoorsman
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Outdoorsman
Joined: Jan 2015
Posts: 175 |
Academy will take anything back. Watched a guy return 1 yr old work boots that had been road hard and put up wet. Couldn't believe he had the balls to even try to return them.
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Re: My brand new Falcon rod broke
[Re: Fish Killer]
#11515297
04/01/16 04:04 AM
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Joined: Mar 2014
Posts: 1,611
Danny L. Weems
OP
Extreme Angler
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OP
Extreme Angler
Joined: Mar 2014
Posts: 1,611 |
How many times did you fish with it before it broke? Went out 3 or 4 times since I had it but didn't use it that much. It was in my rotation of 12 or so others on the deck of my boat.
Phil 4:13 "I can do all things through Christ who strengthens me"
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Re: My brand new Falcon rod broke
[Re: Danny L. Weems]
#11515423
04/01/16 10:40 AM
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Joined: Jan 2007
Posts: 10,559
Jarrett Latta
TFF Guru
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TFF Guru
Joined: Jan 2007
Posts: 10,559 |
Never taken a rod back to academy with a receipt. Only time you need a receipt is if you want cash back. Take it in. Show them and tell them you want another rod. If they don't have it, you will get a store gift card
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Re: My brand new Falcon rod broke
[Re: Danny L. Weems]
#11515426
04/01/16 10:46 AM
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Joined: Aug 2003
Posts: 30,326
RedRanger
burro desagradable
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burro desagradable
Joined: Aug 2003
Posts: 30,326 |
Academy usually is easy to deal with
If you have an issue you can send it back to Falcon, they will make a determination if it was manufacture warranty issue.
I have been dealing with Falcon rods for many years and only fish with them, they have always been more than fair with me on warranty issues.
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Re: My brand new Falcon rod broke
[Re: Danny L. Weems]
#11515480
04/01/16 11:55 AM
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Joined: Oct 2006
Posts: 13,537
Ken A.
Groovy
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Groovy
Joined: Oct 2006
Posts: 13,537 |
Yeah I'll call Academy in the morning. I would like to get a replacement before Saturday.
Thanks Why you buying those cheap rods Danny??
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Re: My brand new Falcon rod broke
[Re: Danny L. Weems]
#11515484
04/01/16 11:57 AM
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Joined: Feb 2004
Posts: 28,424
Okie Poke
TFF Guru
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TFF Guru
Joined: Feb 2004
Posts: 28,424 |
Academy will take it back...no questions asked.
😎 Dallas Cowboys....eventual Superbowl Champions 😎
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Re: My brand new Falcon rod broke
[Re: Danny L. Weems]
#11515493
04/01/16 12:01 PM
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Joined: Nov 2014
Posts: 23,596
SteezMacQueen
TFF Guru
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TFF Guru
Joined: Nov 2014
Posts: 23,596 |
.......and that's been my experience last year with Falcon. Unknown breaks. I thought they were damaged during shipping, but the last batch I picked up in person. Never again.
Eat. Sleep. Fish.
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Re: My brand new Falcon rod broke
[Re: Danny L. Weems]
#11515606
04/01/16 12:59 PM
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Joined: Apr 2014
Posts: 258
Undertaker56
Angler
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Angler
Joined: Apr 2014
Posts: 258 |
Academy will take anything back EXCEPT a gun or ammo. I used to work there.
I'm the last one to let you down!!!
Yes I am a real Undertaker.. I will give up my rod when you pry my cold dead hands off of it!!!!
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Re: My brand new Falcon rod broke
[Re: Danny L. Weems]
#11515621
04/01/16 01:04 PM
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Joined: Feb 2008
Posts: 336
monster fish
Angler
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Angler
Joined: Feb 2008
Posts: 336 |
i have had a few rods from academy break on me, I am thinking maybe because the way they handle them at the store, im sure they are shipped in bulk and maybe get thrown around at times. but they will exchange with no problem,,,,
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Re: My brand new Falcon rod broke
[Re: Ken A.]
#11515647
04/01/16 01:15 PM
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Joined: Mar 2014
Posts: 1,611
Danny L. Weems
OP
Extreme Angler
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OP
Extreme Angler
Joined: Mar 2014
Posts: 1,611 |
Yeah I'll call Academy in the morning. I would like to get a replacement before Saturday.
Thanks Why you buying those cheap rods Danny?? LOL Ken, I took a reccomendation for one of the yahoos on here!
Phil 4:13 "I can do all things through Christ who strengthens me"
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