Seem like there is no in between at Moritz. The reviews run about 2/3 terrible experience and 1/3 best experience ever. I realize some people cannot be made happy no matter what you do. The exception seem to be Tony and Monte helping you. With out them on your side it sounds like every other dealership in the country per the multiple reviews.
Guess I need to speak with Tony or Monte. I'd really like a good experience buying a truck in this life time.
Where are you getting that Moritz has 2/3 terrible experience and 1/3 best experience? Even their Google reviews show 4.4 stars out of 5 on 639 reviews. They rarely have a bad review and when they do, they go overboard to try and make the customer happy. You can't please all the people all the time, but Moritz for sure does NOT get 2/3rds bad reviews.
Selling cars is a tough business. Most people who walk in your door are already on the defensive. We've done
Lbeen working with Moritz almost 15 years and our members have purchased thousands of vehicles from them. You can count on one hand the number of people who have come back to the TFF with a less than positive experience.