ActiveCaptain, What am I doing wrong?

I hate to put yet another post about Livescope but I am having an issue that I am hoping someone has had and figured out. My phone is connected to Livescope and I am using them together. I am trying to record what is going on. From the video's that I have seen, you much enter the helm mode and that will show you the video. When I try to enter that it tells me that I have to connect. So I checked my WIFI and it is connected to the Garmin in fact I know I was connected because I used the phone to update the software. But I cannot enter helm without the message that says I must connect. Maybe I am missing a button, but I do not see anything that says continue or anything. Any help here is appreciated as I want to record this.

By The Way, Happy Fathers Day to all the dads out there.

Make sure wifi is turned on the graph. Go to communication...

ActiveCaptain can be what I call sensitive. I have had to on several occasions try it several times before getting it to fire up.

It was turned on. I kept getting notices on the graph that I had a text message on my phone. Just could not get helm to load.

What model graph do you have?

GARMIN 1022

Yep, that is a correct unit to record from.

Call 800 800 1020 and report that it is not working properly. I will be on the water tomorrow and will try mine to see if it may be an app glitch.

I am going to try and use it again in the morning. I have found a couple issues so far. Yesterday it showed my transducer was not hooked up. I had to disconnect it from the black box and reconnect it for it to work again. I will try the app also as I did not try it yesterday when on the water

It worked for me today so I rule out App issues...